TripAdvisor Traveler Rating

Absolutely loved it here! Service is top notch, food and drinks were great. Beautiful room, immaculate grounds, loved the pools and hot tub. Only thing was there isn’t really a main entertainment area and the app didnt have accurate information for events each night, but that wasn’t an issue for us. The fiesta was a lot of fun and such a nice celebration! My husband didnt love the lack of ESPN on TV lol but that’s neither here nor there. We had a fabulous time and I would absolutely go back again!

This was our second visit to Secrets The Vine Cancun. Our first stay was right before the pandemic during the first week of January, when the weather was absolutely perfect. Visiting in May this time was definitely warmer, and there was quite a bit of seaweed on the beach, which was a little disappointing. The resort itself isn't massive, which actually makes it incredibly convenient. You don't have to do a ton of walking—you can just hop on the elevator in the lobby and get to your room in no time. The breakfast and lunch buffets were excellent. Everything from the fresh fruit to the cheeses and variety of dishes was delicious, and we loved that they changed the selection daily. The à la carte restaurants also offered high-quality food and top-notch service. We especially enjoyed the Preferred Club. Having a dedicated lounge floor with a butler station and a bar serving cocktails, coffee, and snacks was fantastic. It is truly worth the upgrade! Above all, Secrets The Vine’s million-dollar views of the Cancun beach and the lagoon always made our trip truly wonderful. We would love to come back!

The Spa was amazing. We thoroughly enjoyed ourselves at the hydrotherapy circuit even the cold plunge! The Vine is a high rise rather than the sprawling Secrets resorts we are accustomed to, but we still had a lovely stay. Dinner at the Blue Water Grill was fantastic.

The food at Olio on the 12th floor is IMPECCABLE! Luis and Laejandro were so kind and took care of us so well! Their service and hospitality was truly memorable?? Everything in the hotel has been great! Totally recommend????

The food was great, and the service and employees were excellent. The best asset is their employees. Everyone was polite and tried their best to make sure you were happy with your experience.