All inclusive

Secrets The Vine Cancun

Cancun 5.0

Overview

Secrets The Vine Cancun is filled with layers of moments to discover from natural luxury to unexpected flavors. All luxury…all you…surrounded by the magnificent backdrops of views of every sunrise and sunset over the Caribbean Sea and the Laguna Nichupte. This haven provides opulence to the most discerning traveler with a pure white sand beach and stunning ocean views stretching as far as the eye can see.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

497

Rooms

Deluxe Ocean View
475 square feet
  • 1 king bed, or 2 queen beds
  • Ocean view
  • No more than 3 guests in the room
Deluxe Ocean View
475 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Italian porcelain floors honed to mimic wood, His-and-her armoire
  • Smoke-free

Junior Suite Ocean View
712 square feet
  • 1 king bed
  • Ocean view
  • No more than 2 guests in the room
Junior Suite Ocean View
712 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Italian porcelain floors honed to mimic wood, His-and-her armoire
  • Smoke-free

Master Suite Ocean View
1324 square feet
  • 1 king bed, and 1 sofa bed
  • Ocean view
  • No more than 3 guests in the room
Master Suite Ocean View
1324 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Italian porcelain floors honed to mimic wood, His-and-her armoire
  • Smoke-free

Preferred Club Deluxe Ocean View
475 square feet
  • 1 king bed, or 2 queen beds
  • Ocean view
  • No more than 3 guests in the room
Preferred Club Deluxe Ocean View
475 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Italian porcelain floors honed to mimic wood, His-and-her armoire
  • Smoke-free
Additional details

All Preferred Club suites offer the following additional amenities and services:

  • Private Preferred Club Lounge
  • Preferred status and amenities
  • Butler service
  • Daily continental breakfast service in the lounge
  • Afternoon hot and cold hors d’oeuvres
  • Exquisite desserts and fine liquors in the lounge
  • Private swimming pool
  • Pillow menu
  • Free internet access in-room (with your own device)
  • Upgraded mini-bar service
  • Upgraded bath amenities

Preferred Club Junior Suite Ocean View
712 square feet
  • 1 king bed
  • Ocean view
  • No more than 2 guests in the room
Preferred Club Junior Suite Ocean View
712 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Italian porcelain floors honed to mimic wood, His-and-her armoire
  • Smoke-free
Additional details

All Preferred Club suites offer the following additional amenities and services:

  • Private Preferred Club Lounge
  • Preferred status and amenities
  • Concierge service
  • Daily continental breakfast service in the lounge
  • Afternoon hot and cold hors d’oeuvres
  • Exquisite desserts and fine liquors in the lounge
  • Private swimming pool
  • Pillow menu
  • Free internet access in-room (with your own device)
  • Upgraded mini-bar service
  • Upgraded bath amenities

Preferred Club Master Suite Ocean View
1324 square feet
  • 1 king bed, and 1 sofa bed
  • Ocean view
  • No more than 3 guests in the room
Preferred Club Master Suite Ocean View
1324 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Italian porcelain floors honed to mimic wood, His-and-her armoire
  • Smoke-free
Additional details

All Preferred Club suites offer the following additional amenities and services:

  • Private Preferred Club Lounge
  • Preferred status and amenities
  • Concierge service
  • Daily continental breakfast service in the lounge
  • Afternoon hot and cold hors d’oeuvres
  • Exquisite desserts and fine liquors in the lounge
  • Private swimming pool
  • Pillow menu
  • Free internet access in-room (with your own device)
  • Upgraded mini-bar service
  • Upgraded bath amenities

Amenities


Location

Address
Blvd Kukulcan km. 14.5, Zona Hotelera Cancun, Cancun, Mexico
17 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.8
  • Location 4.7
  • Rooms 4.7
  • Service 4.7
  • Value 4.4
TripAdvisor users rated this property 3 out of 5

Was excited to come, but left pretty disappointed

Pennay03 on Jun 14, 2025

I honestly rounded up, as this is at best a 2.5 rating for a 5 star hotel. Upon entrance, the hotel smelled like a fragrance masking a moldy scent. The balcony area outside of the room lacked privacy; there was no concrete wall divider between each room. Housekeeping used our same linens each night - we know because the same stain was on our comforter and bed sheets. The restaurant wait times were long for dinner (Sea Salt restaurant). The cups/glasses used to serve drinks were often times dirty and cracked/chipped. The onsite souvenir shop/store was inconsistent with payment methods - one day I charged everything to the room and the next day they told me that they do not take room charges because the hotel is separate from the store. The day time entertainment should have more pool activities (pool parties, volleyball games, karaoke, etc.). Probably should update the hotel, as the building was a bit old and so were the computer systems used. The staff were amazing - shout out to Jared (concierge)!

TripAdvisor users rated this property 4 out of 5

3.5/5

matthewmR5987ER (Kansas City, Missouri) on Jun 14, 2025

Giving it 4, more like 3.5. Rooms: We had an ocean view room. It was decently appointed, had no issue with temperature or anything not working. The decor is fine, but starting to become dated and the furniture had a bit of wear on it. Beach: Conditions vary literally by the hour during seaweed season. It's the beautiful blue Cancun water, but seaweed does come in waves from April to October. You can almost always find a spot to go in, but there are some big waves. It is not a lake type stillness at all. Food: A really mixed bag. Dragons Asian restaurant was very good. The Italian was legitimately bad. Market Cafe buffets were definitely good and the Mexican restaurant was getting good feedback from everyone we talked to. The Sea Salt grill needs a new chef or at least some new recipes. Ironically, all their food was under salted and bland. We went to Secrets Maroma in December and their food was much better. Service: Props to Norma at the pool. She took care of us every day and we wanted for nothing. Overall the service was very good. Housekeeping was excellent. Layout/Resort condition: The layout is very good and it's easy to find everything. The resort is probably in need of a light remodel. You can see noticeable wear and tear in the fixtures and furniture throughout the resort. It doesn't appear to be a lack of attention by the management or anything, just things aging out. Other notes: Everyone we spoke to who opted for the preferred club rooms regretted it. The pool is hot and boring, the additional amenities were not worth the price. Spa prices are really high. We went off resort for massages. There's a spa/salon across the street, plus a convenience and drug store. Everything there is so much cheaper and literally 30 seconds from the front door. We enjoyed our stay, but we've stayed at better adults only resorts in the area, including a few Secrets. This place has a lot of potential though, if they did a light remodel and improved the dining a bit.

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