Overview
Secrets The Vine Cancun is filled with layers of moments to discover from natural luxury to unexpected flavors. All luxury…all you…surrounded by the magnificent backdrops of views of every sunrise and sunset over the Caribbean Sea and the Laguna Nichupte. This haven provides opulence to the most discerning traveler with a pure white sand beach and stunning ocean views stretching as far as the eye can see.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
497
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 3 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Smoke-free
- Chase lounge
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Italian porcelain floors honed to mimic wood, His-and-her armoire
- Smoke-free
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Italian porcelain floors honed to mimic wood, His-and-her armoire
- Smoke-free
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 3 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Butler service
- Concierge service
- Smoke-free
- Personalized check-in with butler - check in on your own floor, eliminating check in at the general reception area
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Italian porcelain floors honed to mimic wood, His-and-her armoire
- Smoke-free
All Preferred Club suites offer the following additional amenities and services:
- Private Preferred Club Lounge
- Preferred status and amenities
- Butler service
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d’oeuvres
- Exquisite desserts and fine liquors in the lounge
- Private swimming pool
- Pillow menu
- Free internet access in-room (with your own device)
- Upgraded mini-bar service
- Upgraded bath amenities
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Butler service
- Concierge service
- Smoke-free
- Personalized check-in with butler - check in on your own floor, eliminating check in at the general reception area
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Italian porcelain floors honed to mimic wood, His-and-her armoire
- Smoke-free
All Preferred Club suites offer the following additional amenities and services:
- Private Preferred Club Lounge
- Preferred status and amenities
- Concierge service
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d’oeuvres
- Exquisite desserts and fine liquors in the lounge
- Private swimming pool
- Pillow menu
- Free internet access in-room (with your own device)
- Upgraded mini-bar service
- Upgraded bath amenities
- 1 king bed, and 1 sofa bed
- Ocean view
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Ocean view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Butler service
- Concierge service
- Living room
- Seating area
- Smoke-free
- Chaise lounge
- Dining table
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Italian porcelain floors honed to mimic wood, His-and-her armoire
- Smoke-free
All Preferred Club suites offer the following additional amenities and services:
- Private Preferred Club Lounge
- Preferred status and amenities
- Concierge service
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d’oeuvres
- Exquisite desserts and fine liquors in the lounge
- Private swimming pool
- Pillow menu
- Free internet access in-room (with your own device)
- Upgraded mini-bar service
- Upgraded bath amenities
Amenities
Bazaar Restaurant
Secrets The Vine
Fitness centre
Sports Bar
Bridal Room at the Spa
Olio Restaurant
Preferred club pool
Market Café
Lobby Bar
Cafe
Secrets Spa by Pevonia
Bluewater Grill
Wedding Gazebo
Red Piano Bar
Nebbiolo Restaurant
Pool party
Lounge
Secrets The Vine
Pool
Location
Reviews
TripAdvisor Traveler Rating
Was excited to come, but left pretty disappointed
Pennay03 on Jun 14, 2025
I honestly rounded up, as this is at best a 2.5 rating for a 5 star hotel. Upon entrance, the hotel smelled like a fragrance masking a moldy scent. The balcony area outside of the room lacked privacy; there was no concrete wall divider between each room. Housekeeping used our same linens each night - we know because the same stain was on our comforter and bed sheets. The restaurant wait times were long for dinner (Sea Salt restaurant). The cups/glasses used to serve drinks were often times dirty and cracked/chipped. The onsite souvenir shop/store was inconsistent with payment methods - one day I charged everything to the room and the next day they told me that they do not take room charges because the hotel is separate from the store. The day time entertainment should have more pool activities (pool parties, volleyball games, karaoke, etc.). Probably should update the hotel, as the building was a bit old and so were the computer systems used. The staff were amazing - shout out to Jared (concierge)!
3.5/5
matthewmR5987ER (Kansas City, Missouri) on Jun 14, 2025
Giving it 4, more like 3.5. Rooms: We had an ocean view room. It was decently appointed, had no issue with temperature or anything not working. The decor is fine, but starting to become dated and the furniture had a bit of wear on it. Beach: Conditions vary literally by the hour during seaweed season. It's the beautiful blue Cancun water, but seaweed does come in waves from April to October. You can almost always find a spot to go in, but there are some big waves. It is not a lake type stillness at all. Food: A really mixed bag. Dragons Asian restaurant was very good. The Italian was legitimately bad. Market Cafe buffets were definitely good and the Mexican restaurant was getting good feedback from everyone we talked to. The Sea Salt grill needs a new chef or at least some new recipes. Ironically, all their food was under salted and bland. We went to Secrets Maroma in December and their food was much better. Service: Props to Norma at the pool. She took care of us every day and we wanted for nothing. Overall the service was very good. Housekeeping was excellent. Layout/Resort condition: The layout is very good and it's easy to find everything. The resort is probably in need of a light remodel. You can see noticeable wear and tear in the fixtures and furniture throughout the resort. It doesn't appear to be a lack of attention by the management or anything, just things aging out. Other notes: Everyone we spoke to who opted for the preferred club rooms regretted it. The pool is hot and boring, the additional amenities were not worth the price. Spa prices are really high. We went off resort for massages. There's a spa/salon across the street, plus a convenience and drug store. Everything there is so much cheaper and literally 30 seconds from the front door. We enjoyed our stay, but we've stayed at better adults only resorts in the area, including a few Secrets. This place has a lot of potential though, if they did a light remodel and improved the dining a bit.
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Punta Cana, Cancun, Montego Bay, St. Martin – St. Maarten, Riviera Maya, Tulum, Cozumel, Huatulco, Puerto Vallarta, Liberia, Los Cabos, Curaçao, Ixtapa
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