Villa Del Palmar Cancun Luxury Beach Resort & Spa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

7856 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

I love it here!

lehlapietz (Watertown, South Dakota) on Feb 17, 2024

There is a reason we come back to the Villa del Palmar in Cancun. The rooms are awesome, the beds are comfortable, the food is great but the best part is the service on the beach. Thank you Edgar!. Nice beach, great place to stay. We only had one mishap with our reservation fir transportation from the airport.

TripAdvisor users rated this property 5 out of 5

Great staff and amazing food! Relaxation and Hospitality at its best

rghiardi (Holland, Michigan) on Feb 17, 2024

Great time had by all on our winter break. Great 1 bedroom with ocean view, pools and staff were great. Eric at the pool always had us filled up with both adult and kid beverages and the kids loved the Activity team who always had something fun going both in and outside the pool Food was also outstanding which is a big draw to come back again. Doesn’t feel like the typical “all inclusive” food like other sports offer. Would highly recommend

TripAdvisor users rated this property 5 out of 5

The Experience You Deserve

Mike J on Feb 16, 2024

Our family has now come to this resort twice and its absolutely safe to say there will be more visits in the future. We are a family of four with two children, both under the age of 10 and VDP Cancun continues to be a favorite of ours. A balance where you can have an adult resort feel but still have enough amenities and activities to keep kids entertained all day is what you will get here! The resort grounds and suites are very clean and organized, the service is prompt and professional. There are a variety of restaurants to choose from which give you multiple meal options throughout the day, not to mention room service being available as you need it. There isn't enough gratitude to share with the entire staff / crew at VDP Cancun, for all of the hard work that goes into keeping this place pristine day after day. The attention that goes into ensuring the pool pH levels are constantly accurate; the grounds landscaping being constantly manicured to perfection; the cleanliness of the lavatories and not seeing a single trash bin full or overflowing... These are things you most likely wont think about while being there because they are all in perfect condition, but it takes work to keep it this way. Thank you to all of you hard working men and women who do this day in and day out so that people like us can truly appreciate the experience while being there! I especially want to thank: Toño (Antonio) for making our pool experience extremely comfortable. The guidance and advice given on how to spend time around the resort and surrounding areas was appreciated. And thank you for playing football with our oldest as well as supplying our youngest with some floaty toys! Jorge P., Emmanuel and Erick for our daily breakfast treatment which was extremely appreciated (as I know we had some particular requests). We admire your poise and promptness to our needs/requests and want to thank you for that! David, Santiago and your counterpart (forgive me as Ive forgotten her name) for keeping the activity vibes high, energetic and entertaining. The dancing, the activities and the "BELLY FLOP" chants were absolutely fantastic (and hilarious)! Beto, Miguel and a handful of other gentlemen that I could regularly count on for prompt and delicious TSLs at the drop of a dime. The bartending service was perfect all around! I intend on visiting VDP Cancun again and will recommend friends and family to this exact resort. Thank you all again for making our journey to Cancun one worth remembering forever!

TripAdvisor users rated this property 5 out of 5

Best Getaway Ever

jerad2021 on Feb 16, 2024

From our ride from the airport to getting ready to leave, this has been an incredible home away from home. Our room was beautiful and well stocked at all times, our pool concierges Carlos and Kevin went out of there way to make sure we were pampered every day. The pool and restaurant staffs were very professional and offered excellent service. We had dinner at every restaurant, but I cannot puck a favorite as they were all incredible. Legends had the best bartenders!! 5 star service and quality throughout our entire stay!!

TripAdvisor users rated this property 2 out of 5

Nice location but quality details are lacking

Sheryl H on Feb 15, 2024

An aging resort that has many features going downhill. Pool areas are excellent, have great pool attendants and waitstaff but rooms are dated with leaky and/or noisy air conditioning. Davino Restaurant has been recently remodeled and offers nice ambiance, excellent food and friendly staff. But other onsite restaurants are mediocre or not good depending on which one you choose. Buffet breakfast location is dirty and overcrowded.

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