TripAdvisor Traveler Rating

Umm, not worth the money. Beach area is rocky and small. Pool is packed, chairs never available. Food was awful. Kids didn’t eat much of anything, teen boys. Rooms are tiny, AC was bad, room was so humid with AC all the way it felt wet and humid in the room all the time. I wouldn’t go back. There are much better options at lower prices.

If you want to snorkel, or if you want a snorkeling/scuba adventure, you can do so right off the pier. The staff is plentiful and very friendly and helpful. There are guest games mornings and afternoons. A special shout out to Manolo, the water aerobics instructor. The nightly entertainment was very enjoyable and will leave you smiling. The rooms were always cleaned quickly and efficiently. The restaurants provided a variety of great food and the staff always made us feel welcome. Even though I don't need such services, I really liked that if you needed to use a walker or a wheelchair, that you could get around comfortably with lots of paths. I also appreciated that all containers were glass which eliminated misuse of plastic waste. I liked the squawking parrots, the many flamingos and iguanas. I would definitely come back.

Quiet, peaceful and quaint. Staff is very friendly especially Mario the concierge!

Fantastic time!Mario was the best! Friendly and willing to help with anything!

I want to start my review with complements to the staff! ALL THE STAFF! The fitness instructor, Manolo, is amazing, he also offers physiotherapy, if I’d knows about him before our stay, I would have booked a personal training session for every day of our stay! The entertainment team offered a new program every night, broadway quality for sure! Full of energy; super talented. Activity team made the stay super fun, they were always so pleasant, with a smile on at all times, funny; engaging. Competitions and prizes were offered for all ages. Azael and team: Thank you! Being spring break, the hotel Did not feel crowded at all. The hotel grounds, beach, pool and restaurants are 5 stars, Th rooms are a very good 3 starts at most, and can do with refurbishments, but it did not matter, because the staff made the stay incredible. Dinner Buffet restaurant offered a new theme every night. Ala cart restaurants did not need booking, it was first come, and the wait was not long. Clean grounds, pool tables, pickabal and basketball courts, board games in the lobby. You can rent a car from Alamo in the reception area, Snorkling and other activities. We missed our snorkel trip due to weather and got a refund (tbc). instead snorkelled off shore and saw good amount of fish, endless conchs, and one rayfish! Rooms get cleaned daily. We would Come back!