TripAdvisor Traveler Rating

The bed was comfy, breakfast was great, hotel was clean and in a great location to check out Whyte Ave. However, it was so hot in our room, we couldn't sleep. We had turned the temperature way down before we went for supper. When we returned to our room, it was even hotter. Turns out, when you turn temp down the furnace kicks in?? They suggested we open the window, but it was -35 outside and Whyte Ave party goes on all night.

When I arrived, my hotel room was sweltering. Intuened the thermoatat down to 18 and went for dinner. When I returned, nothing had changed. The thermostat doesn't appear to actually work or control the temperature, so I called down to the desk for assistance. It's minus 20 outside and I have been informed that I should sleep with the window open because there is nothing they can or will do. Horrendous. I will not be back. And I am going to post this review everywhere I can think of to warn others against staying here. The staff were friendly.

I have stayed four times at the Metterra. Briefly, here is my assessment: - excellent value for money - excellent hot breakfast. I especially like the crispy bacon. No flacid bacon for me - excellent location on Whyte Avenue. Lots of places within an easy walk - unusual shaped rooms. This is not a criticism -- I like them - rooms are spacious and comfortable - three of the four times I have been at the hotel, I was given a room with an electric fireplace. The fireplace is a nice bonus (especially pon a cold winter day) - the showers have excellent water pressure - self park is 1.5 blocks away (5 minute walk). Not a problem for me, but on a cold day it could be inconvenient (or use valet parking) - a small criticism -- Only a few spots in front of the hotel to park you car while you check into the hotel. This is a common problem with most hotels that are on a busy street - I have always found the staff (front desk, breakfast, cleaning) to be helpful, courteous, and professional I have stayed at several Edmonton hotels, but have now made the Mettera my first choice

Visiting nearby family for Christmas. Breakfast buffet was amazing. Room was clean and comfortable. Can’t beat the location.

I was given a room with a fireplace, I turned it on and the room became extremely warm. I was able to work and have a great sleep. The service was amazing I had asked to extend my stay for another night last minute and I was moved to a room without a fireplace and that wasn’t the best room it was too cold. I’m sure it had heating somewhere I just couldn’t figure it out. The hot foods for breakfast were yum but the pastries are quite dry and cold. The location is one of the best things about this hotel only a $6-9 to get to downtown from here and there is so much to do in whyte ave within walking distance as well! I’ll be coming back in January for sure!:)