TripAdvisor Traveler Rating

The hotel is very clean. The staff is friendly and helpful, for the most part. One of the young ladies named Janiah was not helpful and stayed on her phone, but the others was great. The hot breakfast is a plus and the staff attending the breakfast area was wonderful! The location is close to restaurants and you have the option of walking or riding the shuttle at the hotel. I would definitely stay here again.

The hotel staff was extremely friendly and accommodating . The hotel clean and newly refurbished. The restaurant, pool and gardens were great. The beach was damaged by hurricanes but the hotel offered free shuttles to local beaches.

My wife and I had a stay that was nothing short of spectacular! This place is clean and the ambiance was amazing. They have great continental breakfast and the location puts you right in the heart of the Cayman Islands. One of the front desk employees SARA provided some of the best customer service we’ve had in years. She was very attentive and caring and made sure our accommodations were top notch! We also got to meet Carlos who I believe was the site manager and he was very pleasant and welcoming. Another attendant named Fanny assisted my wife and I with a few beautiful locations to take our 5th anniversary wedding photos and she was right! They are a very knowledgeable team. All in all if you need somewhere to stay in cayman I would HIGHLY RECOMMEND THIS PLACE. I just want to say thanks to Sara again for making us feel like we were in a home away from home.

Our family parents, boy 13, and girl 11 had a great trip to Grand Cayman largely due to the Hampton by Hilton. The restuarant is excellent. The updates to the pool area as amazing. We will stay here again!!

My overall stay was great. The room was nice. Breakfast in the morning is always a plus. Gladys was nice and welcoming every morning. Shiro was helpful . A smile goes a long way The housekeeping was excellent. The pool although small was the perfect size. There is also a bar/restaurant on site. The beach is not too far and the water is incredibly blue. Shanti was excellent with her customer service and welcome personality. I had some questions about the deposit charges and she quickly and efficiently gave a detailed break down explaining everything clearly and concisely. We were greeted every encounter with her with a smile and willingness to help. The only reason I did not rate the hotel a 5 is Janiah the young lady who checked us in and out was not friendly at all. She also did not explain the hold on my card. She also said our room was not ready, but I was told otherwise shortly thereafter and given keys. Even at checkout we were not thanked just matter of fact. Just not friendly at all. Either way the hotel is nice and I would recommend and stay again.