TripAdvisor Traveler Rating

People are lovely . The beach is gorgeous. The food is beyond horrible. It is truly mind blowing that they serve such atrocious food. Everything looked as if it had been repurposed several times. My husband, who is a real trouper when it comes to food found it impossible to say anything positive. Scary was my thought. Not wanting to be completely negative --the cheese was okay.

We spent a week at the hotel in early December. The hotel is in such a beautiful position with the beach on its doorstep and being surrounded by wonderfully kept gardens with a lake. And only 5 mins from airport but there’s no noise from the planes. The hotel didnt look tired at all like some reviews have claimed. It was clean and today and well kept. Really quite stunning. We had a double room overlooking the garden not the beach sadly. But has to be the most comfortable bed ever, the shower was powerful and bathroom clean and we had a small balcony. The stars of the hotel were definitely the staff. So incredibly friendly and warm, couldn’t do enough for us and gave lots of recommendations for places to visit. They work so hard but always wanted to chat and look after us. Those in the buffet, bars and Nibbles need a big shout out. Thank you. There can be no one as friendly as the Grenadians. Gorgeous people. Wherever you are in the hotel it’s a mere 5 minutes walk to a stunning beach. It was so quiet when we were here we were often the only people there. Just bliss. We aren’t pool People but it looked ok. We like Nibbles the small bar on the beach and the lady who was in charge there is just brilliant and so funny! The only points in terms of slightly negative feedback. Our room 19304 was so noisy at night being on top of the main entertainment area. When you have jet lag but the decibel level of the music is ear splitting it meant sleep or just chilling was impossible. I noted previous reviews saying the music is far too loud and we absolutely agree. There is nowhere to escape the music apart from Sitting on a dark beach. If you’re into variety club type entertainment it’s ok but it’s not our thing. We prefer small bars and Caribbean music. The food was ok but not write home about level. Lots of it, always warm but just not fab. The best night was the Grenada night when we got to have local food and the chefs talked us through what everything was. Forget about getting into the al a carte restaurants. You just can’t book in even a week in advance. The excursions didn’t materialise for us, the hotel not finding enough people to fill a trip. They shouldn’t advertise it if they can’t fill. We very luckily found the best guy who is branching out to tours. We were his first and he gave us the best day of our holiday. He has his own taxi, a very safe driver, so very knowledgeable and proud of his home and just the best fun. So give him a ring. Rafaele +1 4734200787. Cannot recommend him enough. It would be nice if the beach sun loungers were either put away each night or wiped down. We had to wipe them Free of bird poo most mornings. But just a minor point. The birds are so pretty and kept us entertained and you can feed them From your hand. So book if you like all inclusive- we’ve realised it isn’t for us as we want to explore local food This hotel was always a taxi drive anywhere near. Also book like us if you want to chill and basically do very little. Do visit St George. You must take a trip round the island as its paradise. Go to the rum distillery the old one and visit the cocoa farms. We will go back but although they gave us a lush holiday I think we will find a smaller hotel bearer to Grand Anne beach.

This is my first Trip Advisor reviewer; so I’m going to lean on the edge of being very descriptive. The punchline: I’ve stayed at a Sandals property before, and well prefer the Royalton Grenada, and would even if the prices were the same (which they’re not)! Trouble in paradise started before I left home. My card was supposed to be charged in full upon booking and “something went wrong” and it was not. My travel partner was scheduled to arrive 3 hours before me and I didn’t want her to have any trouble checking in, so upon receiving an email 10 days in advance saying I’d have to pay in full upon arrival, I contacted Marriott. They gave me the contact info for the property who took 8 days to process my payment. Alas, my friend had no problem on check-in except that I had requested two queen beds and we got a king (but I understand it is a request not a guarantee). It was a very nice room on the top floor with a view of the ocean. I do not think anyone cared much that I’m Marriott Gold and booked through Marriott. When I got to the property my phone was not working so I couldn’t get in contact with my friend; everyone was very nice and helped me get to her. I requested to see the butler after and they hooked us up pretty quickly. I asked what they did for us and they did not mention the packing/unpacking that’s listed on the website. I don’t know what would have happened had I requested it but we decided to do it ourselves. Dinner reservations times (which the butler hooks up) were not consistent in the butler and restaurant’s records for two of the three nights we made the reservations. The fourth and final night we didn’t know when we’d be back from our boat cruise so decided to plan to try the buffet. I’m gluten intolerant. There are markings on the menu in all 3 reservations restaurants but they are not accurate; more options are available. I agree with the other reviews that the French restaurant is the best. They even had gluten free bread for before the meal! For the buffet, they introduced me to the chef and had her show me around. Would have been great except I’m not entirely convinced the chef had a good working understanding of what gluten was and how it might appear in dishes. There were no gf markings on the buffet itself. Also for the buffet I requested to purchase the coconut – long story short I’ve been waiting for a coconut for 13 years so I seized the chance. It was a very, very, very complicated process. I don’t regret it – just be warned. Now to the serious bit. We had a medical semi-emergency at 3 AM; a full body allergic reaction to an ingredient used in a spa treatment. For the most part – everyone on property – especially our butlers Yolanda and Edison, and including the nurse/doctor on staff, the property manager, and the spa manager did an amazing job handling the situation. Unfortunately, the man covering the front desk phone line at 3 AM did not get the excellent service memo, told us the medic center didn’t open until 8AM (they opened at 7AM) and that we were fresh out of luck. Once we got to the medic center the nurse confirmed that it was enough of an emergency that had they been contacted they would have had the doctor come to our room in the middle of the night. While we were waiting for the medic center to open we ordered (at 4:15AM) room service that we’re still waiting for. The facilities are GORGEOUS. The view from the room can’t be beat, there’s a diamond club dual infinity pool with a swim up bar, and the Italian restaurant (where the diamond club breakfast is) is breathtaking. The diamond club breakfast is also completely the bees knees and came equip with GF pancakes. There is security on the beach, but despite this I stopped going to the beach after having to avoid a photo guy, a guy selling necklaces (Marvin), a woman selling shawls, and a man selling I don’t know what as I ran away as he was calling after me. I took two of the fitness classes: aquafitness and sunrise yoga they were both excellent (but short about 30 minutes). The fitness center itself has lots of equipment and a lovely view. I imagine the HIIT class would have been more intense but didn’t try it. The diamond club area is over a hill from the main hotel; but we had absolutely no trouble getting golf cart escorts quickly when we wanted them. Also – for Diamond Club there are often food and drinks (alcoholic included) available. This helped greatly in a pinch several times because the restaurants have short hours. I was disappointed that they didn’t refill the fruit bowl in our room after our first morning. The lunch situation. There’s a lunch buffet which we didn’t get to try because it doesn’t open until 1230PM. Neighbors, the Diamond Club only beach restaurant, serves 12-4. As GF I could only eat one thing on the Neighbors menu so I did – 3 days in a row. My biggest complaint was the tipping situation. We brought a $100 bill along with smaller bills and because it had a wrinkle in it they called it “torn” and said they couldn’t break it down. There was no ATM on property for us to get more money at. Our smaller bills didn’t stretch very far and I felt very guilty that we couldn’t tip as much as I would have liked for all the excellent service we were receiving. We also got locked out of our room for a hot second due to the battery dying in the key apparatus – but they resolved it very quickly. There are Nexus tour people on site in the lobby to help set you up. They were fabulous and very accommodating. One of our tours was through Viator (we booked it on the Marriott website) and we were 3 minutes late due to our medical semi-emergency and they held the tour for us and were very nice about it! The tour guide who’s name I don’t remember deserves major kudos for the excellent job he did all throughout the tour. Don’t miss the little coffee/gelato shop in the main building! The property overall was VERY clean. All in all: I’d do a Royalton again (if it wasn’t so far from home - over any hotel I’ve ever stayed at). But I would highly recommend getting a diamond club room. I also had a little envy for the people in the swim-up suites. I love the people in Grenada so much that as much as I’d love to try new places, I’m likely to go back. My friend was advised by medical staff to not go outside for long periods of time for the remainder of our trip which did kind of ruin things, but despite that I’d still call it a 5 -star vacation. Thanks Royalton Grenada team for a good trip and for sticking with us through the literal bumps we encountered.

The hotel is in a good location close to the airport and right on an excellent beach, which was great for snorkelling and kayaking. We found the staff to be very friendly. The resort atmosphere was lacking due to 50% occupancy, and the entertainment could have been better. We had a presidential suite which included butler service - our first experience, which was great. Thank you Edson! The one bedroom apartment was luxurious with a fabulous view of the beach and St George’s. Overall, I would say the holiday represented value for money as the service was excellent, as were the a la carte restaurants, especially the French and Italian.

This was our fifth trip to Royalton resorts. Usually we stay at Hideaway for adult experience however Grenada did not offer the option. We selected DC option and picked a walkout room. Lovely option to see the beach and ocean the moment you wake up. Our room was kept clean and always had fresh towels available. Enjoyed all pools and beaches - the quiet one by Grazie restaurant and the DC one. We walked over to the Magazine Beach so pretty. The grounds were beautifully kept and always clean. The restaurants and food selections were great, especially Ma Maison and Grazie where we had à la carte dinners. Every bar offered a variety of drink selections and they were delicious. Our butlers were a good addition and always willing to assist. Definitely recommended!