TripAdvisor Traveler Rating

The beach is literally across from the hotel, walking distance to the zoo, plenty of restaurants and shopping. Helpful staff, especially the guy who checked us in , valet parking staff very welcoming except on the day we waited for a long time it was very busy granted it was on Saturday. We really enjoyed our stay, would have loved it if the pool stayed open for a bit longer, close at 8pm. I love that there’s a rental car service in the hotel. Restaurant with live music has a beautiful view. There were 3 other family stayed in the hotel.

The location of the hotel was great across the street from the beach. Variety of restaurants & shops near the hotel very convenient. However our stay at the hotel was a disappointment. My husband & I were celebrating our 38th wedding anniversary. We requested an ocean view room. The shower tub was very slippery & there was no bars to hold on to. My husband has a disability was fearful he may fall. Spoke to management none of their ocean view rooms have any bars in their shower. They offered only fully handicapped accessible room in a partial ocean view room or a frontal ocean view room which we had to pay additional cost to stay. We moved to a partial ocean view handicapped accessible room lost our ocean view & balcony.

The resort fees are to high a little to old or outdated for the price. And the fact that they let blue Hawaiian tours in there to rip people off is horrible. We paid over $450 to do the movie tour and jurassic park and only got jurassic park. The staff we did encounter were all friendly so that was a plus and the beds were pretty comfortable.

Rosanna was the best! Great room service from her all week. Hotel has a beautiful view of the beach and ocean. We were in a suite- nicely updated. Pool could use some updating- wish there was more for kids to do when we needed a break from the saltwater. Tiki Bar has a nice drink menu. Food choices weren’t the best for the kiddos. Easy walk to the beach, stores, and restaurants.

The Hotel is very outdated but the breakfast that was included in my package made it worth it. The location is very convenient, just across the beach. My room had oceanfront view and I got to see the sunrise and sunset from the lanai. I wish they offered room service and they had a little table so we could eat out take out meals. I also wish there would be a chair or desk in the rooms.