TripAdvisor Traveler Rating

We recently stayed at the Twin Fin and thoroughly enjoyed our stay. The staff were incredibly friendly, our room had a beautiful ocean view, and we were provided with everything we needed for a quick trip to the beach. However, the Twin Fin's greatest asset is it's location. It was directly across the street from the beach, a quick walk to the zoo (which was helpful since we were traveling with our 5 year old) and tons of shopping and great restaurants. I was attending a conference at the Marriott hotel across the street and it was an easy 1 min walk. There is also an Avis/Budget car rental desk in the lobby which made it convenient to rent a car for the day. Unlike other reviewers, we had our room cleaned every day and the cleaning staff regularly checked in with us to see if we had enough towels or needed our trash to be taken out. If you are able to, spend a little more and book the junior suite. The room has a bit more space, comes with a beautiful ocean view, and includes a microwave, fridge, and coffee maker. As other reviewers mention, the hotel is a bit older and the bathroom tubs could use some TLC. It was also a bit challenging to regulate the temperature in the room. That said, these were just minor issues for us and the benefits of the hotel definitely outweighed them.

My Wife and I recently stayed at the Twin Fin for a short getaway for her 30th Birthday, we were very very impressed with our entire stay, Staff where fantastic, location is in my opinion better than the opposite end of the strip as it is not as busy, we upgraded to a partial ocean view and it was incredible sitting on the balcony just taking in the view we were given, it is an older Hotel and the price and some reviews do reflect that but if you want 5 star then pay 5 star. We will definitely be back

What a fantastic location! Right across from the beach, and an easy walk to so many things! Okay yes, it's a little dated, and I've thought about that a lot. I'm not at a hotel in Hawaii to hang out in the hotel hallway, or even the room for that matter. Dated yes, but also clean. Absolutely no issues with cleanliness. Our room was small (king bed) but again, I'm not in Hawaii to hang out in the room. The bed was extremely comfortable, as were the pillows. We had plenty of clean towels. We requested an extra blanket, and it was delivered promptly. I kind of wish that there was a chair in the room, but there were two chairs on the balcony! And here I go again, I'm not in Hawaii to hang out in the room! We reserved a city-view room, and were assigned a room overlooking the pool and the Tiki Bar. We had NO problems with noise AT ALL. In fact, I would call the room "partial ocean view", because I could sit on that balcony and watch the ocean! People were regularly using the pool, and seemed happy with it. There are lots of lounge chairs out there, and there always seemed to be availability. We got the rental car and parking package, and picked up the rental car at the airport when we arrived. Definitely the right choice, because we avoided the long line at the Avis counter at the hotel. And although we reserved a compact car, we got a free upgrade to a full size! The valet staff was all excellent. I'm not sure if I'll get to Hawaii again, but if I did, I would certainly consider staying here again.

The air conditioner didn't work that great! The door didn't lock, under the bed dusty. And to top it all off I bought some Passion/pineapple Marmalade and some coconut butter from a local farmer market to bring home but house keeping decided they wanted it for themselves so I came home without my souvenir. When I reported it to front desk it doesn't seem like they cared and because their is no physical evidence and when I asked for a manager, she took her time so I said just forget it. You guys didn't want to give me the 35 bucks I paid for the jam and butter which I feel is owed to me

Twin fin is my favorite hotel to stay at when I'm in honolulu! My family and I have stayed at different hotels near waikki and Twin Fin is my favorite. The room was a little outdated but the rooms are clean, hotel staff is very friendly including front desk , housekeeping and valet. They have water dispenser in lobby. They have a rental station to rent chairs , umbrellas and more for just a deposit and the best part the hotel is right across the street from the beach. The AC in room worked fantastic also the fridge kept our food and drinks cold! Keep up the good work Twin Fin I'll definitely be back