Hilton Garden Inn Waikiki Beach reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

1815 TripAdvisor reviews

TripAdvisor users rated this property 3 out of 5

Okay

Alexdelaf on Jul 03, 2022

My visit to the hotel was a nice one except they wouldn’t let us check out late and there was a fee to check in early. The hotel stay was included as part of the Costco package but we had to pay 50 dollars per day for parking. The hotel was conveniently located to restaurants and shops and also has its own convenient store. I was pleasantly surprised with the cleanliness of the rooms and that they had a free water refill station and free sunscreen station. The lobby is very small and it gets pretty hot so you have to look for another place to eat your meals. I have to o say that I was happy with my stay except for a few pointers and these are my own opinion and it has nothing to do with the performance of the staff who were great. One of the things I didn’t like was the pool area and bar are that are located on the third floor. The pool is extremely small and all the lounge area needs new furniture and an overall renovation. The furniture was old , torn or plain dirty. The bar is very small and there was one over worked employee. Basically, don’t hang out at the pool/ bar area. To make matters worse there was a protest outside the hotel from workers demanding fair wages and such. Like I mentioned before, my stay was nice due to the cleanliness of my room and some of the amenities but I didn’t like to pay for parking and the fact that we weren’t allowed to check out late. Overall it was a good stay but I expect it a bit more for the money but maybe that’s an issue I have to take with Costco travel, by the way don’t do those packages.

TripAdvisor users rated this property 5 out of 5

Great stay

njeffr190575 (Waikiki, Hawaii) on Jun 30, 2022

The room was very clean and comfortable. The staff was extremely friendly and helpful. We didn't have a good view but we were a very short walk to anywhere we wanted to go so we weren't in our rooms much to enjoy a view anyway.

TripAdvisor users rated this property 5 out of 5

Nice Comfortable Stay - Great Staff

DoctorBlair (San Francisco, California) on Jun 27, 2022

The hotel was clean and not too far from the beach (10 minute walk. However, I was very impressed with the staff. Everyone was very nice especially our housekeeper Tina (4th floor). Also, the valet was great, very nice, and efficient despite being very busy at times. Overall, the staff was very friendly and helpful and made sure to make our stay as nice as possible. We were happy with our stay and would return. Lastly, they have a great convenience store located next to the lobby.

TripAdvisor users rated this property 5 out of 5

Great spot for families

lisarap (Melbourne, Australia) on Jun 24, 2022

Rooms were nice and clean. Great location right across the road from the International market place. Walking distance to A lot Of food places. Staff were helpful and friendly, rooms were clean and importantly was comfortable stay for my family and I.

TripAdvisor users rated this property 5 out of 5

Perfect location in the heart of Waikiki!

SusieScott28 (Atlanta, Georgia) on Jun 22, 2022

Great modern hotel in a wonderful location with a lovely room. Rooms are clean and well appointed with a fridge, microwave, kettle and coffee maker. Pool is small but clean and in a great location with a pool bar. 3 computers with a printer, convenience/gift store on the property. It was a great hotel for our week in Oahu.

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