TripAdvisor Traveler Rating

After having a less than perfect stay a previous time at this resort, the management went out of their way to make sure that our stay this time was much better. The room we had booked had been upgraded for us as Hyatt Discoverist members, but beyond what we expected. The hotel staff from the Bell people, to the front desk and even in the bar area always took care to make sure we were enjoying ourselves. Our room was clean and in a great location and I'm not sure there is a better view that the one we had.

The Hyatt Place Hotel was lovely! All staff were very friendly and accommodating. The room was clean, and the room services provided daily were always completed to a high standard. This trip was for my sister's special birthday and my request to make her feel special was exceeded - we were given the highest floor, and she was also gifted a bag of goodies to help her celebrate. Additionally, the fresh cold water and ice machines we had access to, to fill up our gifted water bottles was a great touch! Thank you!

The hotel lobby is nice, great location-close to the beach & staff are very nice. The Ocean View is VERY misleading!! It is a partial view - on either side of a building you are looking into unless you are above 12th floor. The room decor is dated & bland. we were 10th floor and could easily hear the breakfast area at the pool. The A/c is noisy and does not go below 20C to cool the room. The pool area is need of a painting, it is also the area for breakfast. The breakfast is mediocre at best. Scrambled eggs which are definitely powdered eggs and microwaved bacon :( !! At least you can have toast or cereal. The birds are ruthless with unattended food. I would pass on staying again

The hotel is very good—clean, well-maintained, and they provide extra pillows and towels if needed. The staff is friendly, and the view from the 19th floor is excellent. The cons: They don’t answer when you call room service. Valet parking is expensive—I paid $75 per night for a Jeep Wagoneer.

An affordable and very comfortable Hyatt brand hotel within walking distance to beach and all of Waikiki's fantastic restaurants and cafes. The friendly staff and the nice simple breakfast buffet makes the stay very relaxing and worry free.