Overall stay was enjoyable - rooms were cleaned every day, breakfast was awesome and it is super close to the beach only a 2 minute walk straight down . Highly recommend for anyone wanting somewhere close to Waikiki beach
(San Benito, Texas)
Jan 29, 2023
Great place to stay on Waikiki Beach. Staff was very friendly and would definitely stay again when we could back. My husband and I enjoyed out time there and just about two blocks away from the beach.
Jan 28, 2023
Our son got sick from something he ate one night and threw up. Luckily, we had a room with two pull out beds and were able to remake the regular bed with those linens in the middle of the night. We contacted the front desk at 8:50 AM letting them know about the situation and that we were leaving for the beach until 12:00 PM. We asked for housekeeping services ASAP and she said that they would put the request in. We arrived back to the room at 1:15 PM to find nothing done. We now had to get ready in the dirty room. Called the front desk again at 2:00 PM letting them know of the situation and that we needed housekeeping right away and that we needed to be back in the room at 2:45PM. He said that they would get it taken care of. Got back to the room at 2:45 PM and absolutely nothing was done. Texted the number that they provide if you need anything and explained the situation again. The person said that they will get it taken care of ASAP. The room finally gets cleaned at 4:00PM. Seriously??!! The room was cleaned late every single day, but of all days, this is the day that the clean it at the latest time. Most days the room was cleaned at 2 or 3PM. Definitely not staying here for our next trip in September.
Would definitely come back!
Jan 27, 2023
Wonderful hotel. The rooms were comfortable and quiet, had good beds, and I think most rooms have balconies which were great for drying out swimgear. We enjoyed getting takeout from stores and the food trucks next to the hotel. We enjoyed the spacious lobby for sitting, eating meals, and doing some work. The chairs, towels, and filtered water were very nice—I think these were part of the resort fee though. The room itself was surprisingly really quiet and had a nice balcony and chairs that we found helpful for drying swim gear. The breakfast was good for what it was, with some daily variety and miso soup! There were some birds around so you couldn’t leave your food alone—but nice to be outdoors for breakfast. The location is great, two blocks from the beach on the southern end of waikiki, close to the preserve where there is a nice snorkel area. It’s also near several ABC stores (bad joke). This was a solid hotel that isn’t a resort but had many resort features while still being affordable and having breakfast included every morning. If you want free street parking, it is relatively close (half a mile) to Monsaratt St compared to any other hotel.
Friendly Staff, Clean hotel and conviniently located close to the beach!
Jan 27, 2023
Pros - Clean and confortable hotel. Friendly and helpful staff. Helped accomodate our party for a slightly early check-in on arrival. Cafe and bar on-site are well stocked each day. Beer is reasonably priced ~$6 per glass/500ml. Hotel is very conviniently located, 1 minute from a largeish and well stocked ABC convinence store. <5min walk to the beach. <5 min walk to local bars and resturants. <5 min walk to the main road/strip (running parralel to the beach) where shopping centres and shops are loated. Local and tasty food trucks (wagyu beef, korean, thai, mexican) located directly outside of the hotel. Beach quipment available to loan for 'free' from Hotel reception (assume the destination fee helps to cover this) - 2x towels per room, beach chairs, bodyboards etc. Laundry (washers and dryers) available onsite $4 for wash and $4 for 50 min drying cycle.
Cons - Our room was very noisy as we were located near the main road on the 4th floor. The glass door to the balcony did not block out street noice effectively. The hotel lifts are a nightmare, especially during busy periods/around breakfast. Frequently having to wait >5 minutes for lifts from lobby to room/vice versa. Taking the stairs is an option but may not be feasible if you are staying on a high floor. Breakfast is included in the room rate but it is very basic (scrambled eggs available daily and sausage OR bacon available depending on day/service, bread, cereal, lmited selection of fruit and juices availalble).Daily resort fee quite expensive, although I beleive alot of the hotels across the board now charge a resort fee as standard practice. We ran out of shower gel for 2 days (we could have requested replenishment at reception but we should have expected this to have been checked on a daily basis during the servicing of the room).