Hyatt Place Waikiki Beach reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

5971 TripAdvisor reviews

TripAdvisor users rated this property 3 out of 5

I love the hotel itself minus the breakfast set up

Alysia P (Saint Louis, Missouri) on Feb 24, 2024

I loved this Hyatt Place . It was fairly clean considering the crowd of people that come through to stay. Pros : 1. I liked my room . It was clean and comfortable . Very spacious. Equipped with a fridge . No microwave except lobby . Cleaned daily . 2. Even though room was close to elevator , you couldn’t hear noise . 3. The concierge team is professional . It’s a 24 hour cafe with this really good sandwich . 4. Complimentary water in the lobby , and provided water bottles if a Hyatt member upon arrival with other items . 5. Conveniently located to an abc store , the beach , the zoo restaurants , a pink line bus stop. This location itself is AMAZING . 6. Food trucks outside of hotel almost every night from 5-8:30 . Sooooo good. 7. Dole Whip Location relatively close , please get some dole whip . 8. Dominos pizza attached to the lobby . 9. Free Breakfast, actually one of the only hotels in Waikiki with free breakfast. CONS: 1. Lobby Restrooms are not cleaned and monitored as they should be considering high volume . 2. Breakfast is mediocre in taste but had some good options, but unorganized. Maybe look into syrup containers instead of self pour, self served syrup to prevent mess . Brand of apple juice is not good. 3. Trash in the hallways

TripAdvisor users rated this property 4 out of 5

Clean and close to the beach

604-BC-bear (Vancouver, Canada) on Feb 23, 2024

Overall we were satisfied with our experience. Our room phone didn't work when we needed it and caused some frustration when trying to get our day started. Hyatt staff corrected the issue while we were out and were receptive to our frustration and applied a generous reduction to our daily service fee. For the money we were disappointed in our room on the third floor overlooking an alley with it's noise and unsightly look.

TripAdvisor users rated this property 5 out of 5

Great manager, location and breakfast

yexuanluyvonne on Feb 22, 2024

Really enjoyed my stay here despite a little drama. Manager was super helpful and addressed our concerns immediately and beyond expectations. Breakfast was yummy and different every day. Highly recommend!

TripAdvisor users rated this property 3 out of 5

Average

nicjacanderson (New York City, New York) on Feb 20, 2024

The staff was amazing, they were responsive and helpful even before arriving. I will say I was disappointed in the cleaning of the room. We were told there would be a light cleaning daily, no one came until I called requesting towels and the garbage be changed. Breakfast was a nightmare, so many people and no where to sit. However, they did a fantastic job of keeping the food full. I was more disappointed at the resort fee and the amenities that came with it. I understand a resort fee and that’s fine but to say that it is for beach chairs and beach towels etc. and then to supply you with a beach towel smaller than the shower towels and folding camping chairs, that’s unacceptable.

TripAdvisor users rated this property 4 out of 5

Good value

Z8110CFdalec on Feb 20, 2024

The staff were friendly and accommodating. The standard room was clean and adequate. The breakfast was a huge bonus and a reason we selected this hotel. By the number of people who took advantage of this opportunity, it is obvious many others agree. The breakfast was typical but the staff always kept the choices full and did so with a smile. We used the beach towel and chairs every day. Overall we had a very good experience.

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