Hyatt Regency Waikiki Beach Resort and Spa reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

9552 TripAdvisor reviews

TripAdvisor users rated this property 2 out of 5

Better choices for the money

Susan W on Oct 31, 2024

Pros Location - Across from the beach; great beach/ocean views. Close to many shops and restaurants Very nice staff at the front desk and housekeeping Comfortable bed & pillows Farmers Market 2 nights/week Reuseable Water Bottle refill stations Cons Horrible experience trying to rent a car that we had “reserved” the day before “Vegas-like” with all the halkers outside trying to get you sign up for their tours Bathroom – worst toilet/vanity setup in any hotel I was ever in. Toilet and shower only behind the door. No flat surface to put ANYTHING on (eyeglasses, clothes, etc), cheapest toilet paper known to man (shreds in your hand). Changing area was in the sink area out in the open. Thought we were speaking to concierge, when in fact they're a 3rd party "experience" company that was only interested in promoting their experiences. Needed to take 2 elevators to get to our room every time. SWIM restaurant service sub-par Kitchen charges on the bill when ordering a drink only. Most servers were completely disengaged. Pool water freezing Bikes (definitely not free with the room as we were told) 1 bike didn’t work.

TripAdvisor users rated this property 3 out of 5

Ridiculous charge of Resort Fee

Fabiano T on Oct 30, 2024

Hotel is good in general, services also, but they give you a surprise when you make the check in: USD 57 a day as resort fee. The problem that it is not a resort, a small pool and nothing else. It is not a fair business when you have this charge at the moment, so, add this to your calculation of cost benefit por this hotel.

TripAdvisor users rated this property 5 out of 5

A Home Away from Home in Honolulu’

Mongdiep T (Houston, Texas) on Oct 27, 2024

The staff is absolutely wonderful! We always feel welcomed and pampered at this Hyatt Regency. The hotel’s location is just steps from the beach and extremely close to shopping and dining. Breakfast and dinner at Shor restaurant are excellent. We highly recommend this Hyatt.

TripAdvisor users rated this property 5 out of 5

Waikiki Family Vacation

Escape38690935895 on Oct 27, 2024

Fantastic place to stay!! Staff were wonderful and the facility was great with such a great view from the pool deck and spa! Beach is easily accessible and the towels and chairs were easy to grab and use for the beach. Would stay here again for sure.

TripAdvisor users rated this property 5 out of 5

Great holiday experience at this hotel.

299sandiew on Oct 26, 2024

great holiday experience at this hotel. 24 hour customer service is available. with few exceptions, staff were beyond helpful, friendly and professional. complimentary refillable water bottles provided with filtered water available on every floor was a great idea. the hotel is a little tired, but with obvious attention to ongoing maintenance and sprucing. great location, our room was updated and exceptionally clean. beach chairs and towels provided but you will need to take your own shade or hire a beach umbrella ($15USD per hour- plus 4% tax , I think).

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