TripAdvisor Traveler Rating

We came back this year for our family staycation because we had so much fun last year! Rod was friendly and accommodating! We will definitely refer our friends and family to stay at the Ilikai. I love that there is a full kitchen!

Took an inter island trip and needed to stay on this side of Waikiki. I spent a little more for the kitchen compared to nearby properties, but it was worth it. The hotel has nice pools, and the store, coffee shop, and restaurant were so convenient to have. Walking distance within Waikiki without being directly in the bustle of everything.

A good value for the money but can still see the property struggling from Covid issues. No room service or cleaning provided and the housemen are busy so when you request extra items it takes several hours to get them.

We’ve just spent nine days at the Ilikai in what is our third stay at the hotel. Using Covid as an excuse to not clean rooms has seen the hotel’s rooms deteriorate at a remarkable rate. It is no longer acceptable to simply say ‘oh we’re not cleaning your room because of Covid-19’. That time has surely past. Rooms smell damp, (and we are in a luxury suite), soft furnishings are marked and tired and the general hotel just doesn’t feel clean. Unfortunately, this will be our last stay. Definitely on the way down…a real shame as it is such an iconic building which deserves much better management.

Started our great. Seamless check-in, decent room. Then the "fun" begins: Loud parties, security does nothing. Occupants, on two consecutive evenings, smoking marijuana and once again spoke with the front desk and security and nothing was done.