TripAdvisor Traveler Rating

The positives We stayed in a diamond sea view room which was clean, spacious, well thought out and comfortable with a view that will stay with us forever . A lovely touch on arrival to be given a beautiful fresh Lei made from fresh orchids- beautiful and memorable. The location could not be better, staff over all (I will come back to that) are so friendly and attentive - the breakfast crew are off the charts great. Breakfast is good value with a great team that look after you so well . 49 dollars buffet sets you up for the entire day. The negatives Tiny pool with so very few sun beds with shade that are all taken first thing in the morning. Half a dozen or so on the beach, again all taken first thing … Meaning that you have to pay 100 dollars for two beds and shade at the next hotel or lay on the sand with no shade in red hot heat - it’s a big big big let down . Secondly pay 20 percent tip on everything - but - ask for a small cup of milk for the morning brew in the room ( we ran out of the free pots provided) and you might as well ask for the moon , the reply, politely - no - ask at the bar - ask in the morning - but no one will go out of their way to help - after paying everyone a 20 percent tip - that leaves a sour taste . On balance a good hotel - we will remember the many positives and put the negatives aside . It was a memorable stay - one we will cherish

Amazing hotel in an amazing location. We spent there one week and we eould like to do that again. We really like colonial style hotels and Waikiki is absolutely amazing.

Had a fantastic experience staying 7 nights/6 days in an oceanfront tower room with lanai. We got welcomed with Lei, got a body lotion and some cookies as welcome gift. We would always have water in the room thanks to the resort. The room was clean, spacious and comfortable and the view was breathtaking. Its location was in the center of Waikiki with major department stores, restaurants and waikiki beach right at our doorstep. I thoroughly enjoyed my vacation in Oahu, Hawaii and will always stay in this property if I return

I had the most wonderful experience! The staff was incredibly kind, especially Tomomi who made this truly the best facial I've ever had! The peaceful atmosphere and beautiful oceanside views are impossible to beat. Numerous amenities to choose from like the sauna, whirlpool, refreshing tea and snacks! I highly recommend this spa!

Moana Surfrider, A Westin Resort & Spa is absolutely beautiful. The property is immaculate, the atmosphere feels like a dream, and every staff member l encountered was exceptional. ... lenjoyed breakfast at The Veranda and dinners at Beach House at the Moana, both were excellent with stunning ocean views. A perfect Waikiki stay with outstanding service and charm.