Widely known as the "First Lady of Waikiki," our historic Oahu hotel first opened its doors in 1901 and offers a seamless blend of Victorian elegance and contemporary comfort. Boasting an unbeatable beachfront location, we're just steps from the immaculate shores of legendary Waikiki Beach and within walking distance of Honolulu's most beloved shopping, dining and entertainment attractions. The resort features a towering banyan tree, a shimmering outdoor pool, a state-of-the-art fitness center, the only beachfront spa in Waikiki and six on-site bars and restaurants.
per room/per night (plus tax)
Paid directly to the hotel.
Resort fees include
Highspeed WiFi access in guestroom and public areas
Highspeed WiFi on Island (Complimentary rental of battery powered mobile WiFi hotspot; 1 per room per stay)
"Collections of Waikiki" savings booklet
Moana shopping tote bag
Moana Historical Tour (Monday, Wednesday, and Friday)
Daily Ki Kilo Yoga class
One 4"x 6" photo per room per stay through SharpShooter Imaging
Complimentary one day rental of GoPro Camera (1 per stay per room)
Unlimited local, toll free, long distance and international telephone calls
Daily Cultural Activities inclusing lei making, historical tours, ukulele and hula lessons
Children 5 and under eat free from breakfast buffet at Veranda and from Children's menu in designated outlets. Children 6-12 eat free from breakfast buffet at Veranda and Children's menu in desginated outlets with one paying adult per child
Sea Life Park - Buy 1 get 1 free entrance
Aqua Aerobics Class (Monday/Wednesday/Friday)
$5 discount on admission to the guided Iolana Palace tour
I booked a six night stay at the Moana Surfrider - A Westin Resort and Spa. Upon my arrival, I was horrified by the condition of the City view room. First, there was not an actual view of the City; instead, the view was the side wall of another hotel- a brick wall. Secondly, the room was so small that the room door could not fully open as it hit the edge of the bed. I had to squeeze into the room with my luggage in order to have full access. Third, the room had a horrid smell of mold and rotten food. I immediately went back to the front desk and was told that there were no other rooms available, but that I could upgrade to a partial ocean-front room with an additional cost of $390. Unfortunately, I had no choice but to agree to this arrangement- it was classic bait and switch scenario.
In my new room - on the third third night - I awoke to a soaked carpet. More than 40% of my room had been flooded. Upon further investigation, I found water leaking from the air conditioning unit. Once the cover of the vent was opened, we discovered several holes in the pipes and water was gushing out. The maintenance worker indicated that the water must have been leaking for days to cause such extensive water damage to the carpet. The carpet was soaked. After this incident, I decided to find a new hotel. It was clear that this hotel had major structural problems. I had spent more than 50% of my vacation putting out fires due to the poor condition of their rooms.
Additionally, there was no manager in the hotel on the morning that the leak was discovered. I was told that she was running late. Please note that the manager did not arrive until 45 minutes after her scheduled time. The manager did not bother to inspect the room or call to inquire as to whether I needed assistance.
Finally, the hotel is very old and is in desperate need of repairs.
I would not recommend this hotel. It is overpriced, old and is in need of an upgrade to their plumbing system.
Beyond the impressive foyer, it’s average.
Jul 03, 2022
Having travelled to Hawaii multiple times, having admired the majestic entrance of the Surfrider I finally decided to book a stay.
Staying in the diamond ocean view room I was surprised with the smaller than expected size of the room and the shoebox size of the which lacked any practical storage area for even the smallest amenities bag - let alone what a 2 adult, 1 child would need.
While the sound of the ocean was great, the 8am (sometimes earlier) housekeeping vacuuming of the hallways meant there was no chance of sleeping in on the first holiday post pandemic.
Perhaps the most annoying and disappointing aspect of this hotel stay was despite thinking I had booked a premium room to make the most of my getaway - I got to share the experience with my neighbours either side. The acoustics between rooms was extremely poor, which meant we had a front row seat into every cough, discussion and conversation being had by the guest either side of us. Having stayed in many hotel, I have never experienced this at this level anywhere.
For the nightly rate there are far better options in similar locations. The lack of a decent size pool, relatively zero breakfast options when travelling with a family would mean I’d never stay here again.