TripAdvisor Traveler Rating

• Overpriced for What You Get: We paid around AUD 2,000, but the experience was far from worth it. For the price, one would have been better off staying at the Aston Waikiki Circle, saving $500 and likely getting a better view. • Misleading Ocean View: Although we were allowed an early check-in, the so-called “Ocean View King Room” was more of a partial ocean view. It didn’t live up to our expectations. • Lack of Basic Amenities: The room, while not too small, was poorly equipped. There was no electric kettle or tea bags, making it difficult to enjoy our morning tea. The outdated coffee machine with its meager creamer allocation provided little comfort. • Inconsistent Room Service: Room service was only provided every other day, and we had to practically beg for it to be scheduled on days that suited us. This was completely unacceptable. • No Breakfast Included: Charging this much and not even offering breakfast feels like daylight robbery. • Unengaged Staff: The front desk and staff were neither welcoming nor friendly. It’s disappointing to encounter such lackluster service in the hospitality industry, where warmth and friendliness are essential. • False Advertising: The toilet lacked a bidet, despite it being advertised, which was quite frustrating. • Unreasonable Late Checkout Fees: Despite it being the off-season, our request for a late checkout was met with a charge of $120 for just five extra hours. This could have easily been a courtesy. • Unimpressive Pool Area: The pool area was dirty and overall underwhelming, far from the relaxing space we had hoped for. • Incorrect Room Assignment: We were clearly given the wrong room. We had requested a high-floor room but were provided with something much more basic. • Insufficient Bedding: The blankets provided were inadequate, making for an uncomfortable night’s sleep. • Poor Location: Lastly, the hotel is situated at the edge of the strip, which is not ideal for those wanting to be in the heart of the action. We specifically wanted a full ocean view but ended up with a partial one.

We stayed for my wife's birthday weekend. From the start , everyone was completely helpful . The Valet "August" to every member of the staff was completely helpful and a joy to work with. We chose the 2 queen room on the pool deck and it was superb. We will be back!!

The hotel did not give me the quality room choice that I paid for through Expedia. The concierge told me the photos were old and they need to take them off the expedia website and they put me in a partial ocean view when I paid for ocean view.

Park Shore Waikiki is at an excellent location, being situated at the junction of both the beautiful and expansive Queen Kap'olani park and the southern Waikiki beach. This serves for excellent, undisturbed views of the beach, ocean, Diamond Head, and the green park! I'd highly recommend any of the ocean view rooms for this reason. The southern location also puts you on the perimeter of the Waikiki action, but away from the crowds you'd normally experience in the dead center of Waikiki. In addition, the hotel itself is directly connected to Lulu's restaurant (open nearly all day), ABC (local convenient store), Starbucks, and has optional parking access in its garage (for an overnight valet charge) or short term metered parking on the streets or in the zoo parking lot. Although the rooms are a bit on the small side, the staff is exceptional and the location means you'll be spending most of your days outside anyways in beautiful Hawaii! We also booked directly with the hotel, as they offered seasonal deals with great rates and discounts or vouchers to their local restaurants. Awesome experience.

Location is perfect, close to the beach and has lots of food options close by. We booked a Junior Suite which is advertised to have uninterrupted views of Diamond Head and the Ocean. However the room we were allocated was facing multiple balconies of other rooms and should had been sold as a restricted view, just like a concert ticket. We had to accept a down grade, as we are not exhibitionists and we value our privacy. However after 2 emails during my stay and a face to face debate over this issue we were not refunded the difference to the down graded room.