Park Royal Beach Resort Ixtapa reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 3.5
  • Service 4.0
  • Value 3.5

2449 TripAdvisor reviews

TripAdvisor users rated this property 3 out of 5

Bad food

doris n (boise, id) on Jan 30, 2023

The hotel is okay, no problem with rooms or service but the food service is terrible. the only good restaurant was the italian but you have to make reservation. The same food every day, no variety and it special caters to the locals. Most the time the food was not kept warm. The drinks were okay. I would not stay again.

TripAdvisor users rated this property 4 out of 5

Very good value on a beautiful beach very convenient to local restaurants and bars

wbrad5f (Houston, Texas) on Jan 24, 2023

Very good value on a beautiful beach very convenient to local restaurants and bars. the staff was very friendly and responsive. Especially Oralia and Jesus. The main negative was the loud bar and part music continuing not just past 11 PM but well past midnight.

TripAdvisor users rated this property 5 out of 5

Good location with a reasonable price.

Gail G (East Lansing, Michigan) on Jan 17, 2023

Isis Servin checked us into the hotel and went out of her way to make sure everything was great for us. I had my elderly Mother (92 years old) and she assigned us a great room that was accessible for my Mom.

TripAdvisor users rated this property 3 out of 5

Basic All-Inclusive with Outstanding Staff

jlagozzino (West Covina, California) on Dec 24, 2022

This is a basic, all-inclusive hotel. Great location and just enough amenities to make it an affordable and enjoyable stay if you can go with the flow. For example, if you want a lounge chair by the pool or on the beach bring an extra pair of old sandals, old hats, etc that you wouldn’t mind losing and you can claim these spots by placing these random items on as many lounges you need before heading to the breakfast buffet and in most cases return at your leisure later in the day, despite a hotel policy against reserving these lounges in this way. To get a coveted spot for dinner in the only a la carte restaurant on the property, be prepared to line up no later than 11:30am at the reservation desk that opens at noon on the day you wish to dine there. You should be able to make the cut to enjoy a meal that is a step up from the buffet. Other than these annoyances, the staff is hard working and very attentive. They go out of their way to make up for what the property lacks in terms of a more exclusive experience.

TripAdvisor users rated this property 5 out of 5

Paradise on the beach

jpmichon (West Kelowna, Canada) on Dec 21, 2022

What a lovely holiday on the beach. The beach is my absolute favorite. This is the first time at this resort and we were very happy. The food was so healthy and fresh. And the staff are amazing. Felt like we made new friends every day!!! Thank you for a great escape. Short but very sweet!

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