TripAdvisor Traveler Rating

Our Villa was awesome, the property was gorgeous and the staff was friendly and helpful. The weather was excellent, though a tad warm for one or two in our group. Easy access to the beach and beautiful nightly sunsets. Close enough to walk to Whaler’s Village but free shuttle to and from if you don’t feel like walking. Though we miss Lahaina there is still so much Aloha alive and well on the Island.

Loved this resort! The size of the suites are more than ample if you’re traveling with friends or family. The full kitchen was great as we enjoyed cooking in the evening. The BBQ’s were conveniently located and immaculately clean. The pool was lively with both families and adults. It’s great to have the availability of the sister Westin property for a change of scenery and more adult feel. The plunge pools also allowed for a more quiet & relaxing experience. Housekeeping was generous for the mid week tidy. Provided replacement coffee, laundry supplies, paper products and fresh towels. I needed a replacement ironing board and it arrived instantly. I accidentally left behind an article of clothing and was contacted 24 hrs after departure with a photo of the item and how I wanted proceed. In my 30+ years of staying in hotels, this has never happened. Appreciated the 1st 24 hour valet fee waived, as my flight was 3hrs late & was exhausted. Parking in the garage was convenient & free of charge. This is an amazing resort and look forward to visiting again!

I still don't get it. Why must this place play music all day and into the nite? Yes it's Hawaiian. Sometimes you can actually tell. But for the most part all you can hear is the bottom end. Stop! The kiddies pool has water features that on their own are much easier on the ears. Lose the music!

We have stayed here and also the original Ocean Resort Villas multiple times. We would recommend Nanea if you have children maybe 5 years and younger due to the great wading pools, but otherwise much prefer the Ocean Resort (south). Reasons: Nanea has almost no counter space (we had to put the toaster outside of the kitchen). The table can be used as a counter but isn’t very convenient. Also second bathroom is considerably smaller than other resorts - single sink and combined tub/shower vs separate whirlpool tub and walk-in shower. On the good side, the patio table seats 6, and there is a perception of more space in the living area due the configuration of the kitchen - I believe it is wider but less deep than other villas. The primary bathroom has more floor space but is otherwise comparable to the other Westin villas.

The resort grounds are amazing, rooms are big and spacious. Pool and beach are perfect. Nice boardwalk to walk on. There were two things that I didn’t love. My room was not as clean as I would have expected. Housekeeping seems to ignore the out of sight spots, like between the sofa and end table. We had some strange liquid spilled from a previous guest. Pantry also had spills in it. Dishwasher and refrigerator were dirty on the outside as well. I was also missing some staple items like salt/pepper and dishwasher pods. Pool towels were a huge issue for me. Pretty sure they got these towels from a previous hotel. They are so old and stained. They are in need of a major refresh.