The Westin Nanea Ocean Villas reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

1922 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

A consistently good resort

David B (London) on Feb 25, 2024

We stayed in February for a week. We’re not vacation club owners and we paid for our stay directly with Marriott. We’ve stayed (and reviewed) before so I’ll keep the review brief as most of the content of my previous reviews still applies. Check in was quick and friendly. We were given an overview of the resort and allocated a 2 bedroom suite on the 3rd floor. We only had a view of the carpark but that’s all we’d paid for. It was above the main entrance to the hotel and occasionally got a bit noisy. The rooms appear to have had a minor refresh since we last stayed which makes the rooms look a bit more modern but overall the suites were great anyway with a full kitchen, living area and two bedrooms with the standard amazing westin king size beds and large en suite bathrooms, one of which has a washer/dryer and can be accessed via the living room and bedroom. We used the gym a few times. It’s large and well equipped.. The pool area was fairly busy and finding loungers can be a problem. There is an issue with people reserving loungers all day which the hotel does try and manage but I can see that it’s a difficult balance and more the fault of guests than the hotel. There are usually loungers further back by the two smaller pools which we also found offered some shelter when it was windy. If you can get a lounger the pool facilities are great. We ate at the pool bar a few times. Food was decent enough. The cocktails were consistently poor unfortunately, particularly for $18 plus tax each. The mai tai was the first I’ve had in Hawaii that I wouldn’t bother with again. A couple of detractors were the parking which has almost double from a reasonable $15 to $25 per day in just a couple of years and given the near $1000 per night room cost smacks of penny pinching. Equally, the towel card policy is very budget for this kind of property, with warnings of fees if the cards aren’t returned on check out. I really can’t see that enough of these faded stripy yellow towels are going AWOL to justify the hassle. That said, this is a great resort overall and the issues we experienced were minor in the big scheme of things. Sadly, we probably won’t return. Room rates for this hotel are now routinely $1000+ per night plus tax and parking. Maui in general is very expensive but the increases over the last couple of years are excessive and we can no longer justify the additional spend above other beach destinations. I suspect we aren’t the only ones and as much as we love Maui there are similar resort destinations, often all inclusive, available for less than half the price. Not specifically the fault of this hotel, more the industry in general

TripAdvisor users rated this property 3 out of 5

Not so Maui Wowi

bdyfxr2017 (San Diego, California) on Feb 20, 2024

Although the accommodations were great, was disappointed, in the overall resort, not realizing that it catered to families, especially families, with children under the age of five, where the grandparents become the babysitter, so the young adult children can get some time away from there young families. Multiple areas where they want to talk to you and try to sell or upgrade your timeshare. Beach rentals, cabanas, and daybed rental prices were outrageous. Rent your beach chairs and umbrellas from one of the offsite locations and support the local community.

TripAdvisor users rated this property 2 out of 5

Boring and full of unhappy people

ccatsunflower on Feb 07, 2024

We stayed two weeks at this resort with my husband's family who were silly enough to buy in to a timeshare. Resort is small, very sterile decorations, one restaurant and one small pool that is full constantly. Have to wake up early for a chance at a chair that is surrounded by smelly old people and small children. My husband has a beard and a ponytail and was surrounded by security upon our arrival back to the hotel one evening( we have been here 10 days at this point) and they tell him someone doesn't think he's supposed to be at this hotel and is he in the right spot... Really is that because we smile and are young? This place is the worst. Go anywhere else.

TripAdvisor users rated this property 4 out of 5

Beautifully situated resort with many wonderful features.

Shanek356 (Waterdown, Canada) on Feb 03, 2024

A beautiful resort steps from the beach, numerous restaurants and bars. Wins are the pool - both adult and family friendly. Rooms are beautiful and full of many great amenities. Service at the pool and areas is weak and not what we would have expected.

TripAdvisor users rated this property 5 out of 5

Great location and fantastic amenities.

Byron C (Salem, Oregon) on Jan 25, 2024

Always enjoy the Westin Nanea. Great service and location. Beds in 5402 need a refresh, but other than a bit stiff beds, the rest of the place is fantastic. Great amenities and very comfortable environment. I would highly recommend this spot for couples on vacation…not nearly as loud as places that cater to families with little ones.

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