We stayed here for the first time with my cousin and his family in their time share, and it was an amazing experience! The hotel was extremely clean (I always saw staff sweeping leaves and picking up trash everywhere), and everything was beautiful. It really feels like walking into paradise! The villa we stayed in was a 2 bedroom villa with washer and dryer and a full kitchen, which worked out perfect for us. It really felt like home. My favorite part was the proximity to the beach. You could walk just a little past the pool, across the boardwalk, and be right at the shore.
Great family resort
Jun 18, 2022
We had a great stay! Property was beautiful! Staff at the pool was great and excellent service. Jensen, Chris, Donald, nick and crew were nice and accommodating to our family when we needed gear for the beach and pool. Towel service was great as well. Kids could snorkel off the beach daily. We will be back
Horrible stay - not clean and manager never contacted me
Jun 13, 2022
Checked into a three bedroom villa and it was filthy. The dresser in one of the rooms had opened empty alcohol bottles. No cabana service! One person working in the coffee shop. Manager is horrible and dint reach out to me but sent an email the night we checked out.
The Westin Nanea Ocean Villas
Jun 10, 2022
room was amazing! the staff was helpful! we loved the pool, activities, and the shop! everything was so great! the beach, the poolside bar, the setup, it was phenomenal! we loved the cabanas, the pool supplies, the crafts, and the range of wildlife!
Outstanding Service from Aqualani at the Westin Nanea
Jun 04, 2022
Rented snorkling gear, an umbrella and chairs from Aqualani at the resort...Chris who put it all together was just exceptional. From setup to helping me chart a course on the reef to take my daughters on their first snorkling experience, he was an absolute homerun hitter. Post-COVID we all know how challenging it is to have great customer experiences and Chris simply excelled at every part of a job many people wouldn't take as seriously. The Westin is a great property but great people can take the experience to another level...Chis is one of those people. We'll be back!