Set on 23 lush oceanfront acres on Kaanapali Beach and the famous Pu‘u Keka‘a (Black Rock), this luxury resort is perfect for all types of travelers. The iconic cliff diving ceremony at sunset, a resort tradition since 1963, is a must see and a great way to end the day. Enjoy the resorts location in the Kaanapali Resort area with shopping, dining and golf within easy walking distance and panoramic views for the Pacific Ocean and sister islands Lanai and Molokai. The resort provides a complimentary shuttle into Lahaina Town and the three other Westin resorts in West Maui.
per room/per night (plus tax)
Paid directly to the hotel.
Resort fees include
WiFi in room and public areas
Unlimited local telephone calls (on-island)
Credit card and 800 access telephone calls up to 60 minutes
Starwood Maui scheduled shuttle service to Westin Maui Resort and Spa, Westin Ka’anapali Ocean Resort Villas, and historic Lahaina town
Hawaiian Cultural Resort activities
Adult Pool Floats
4x8" color portrait by professional photographer
Signature Hawaiian Tote Bag (available for pick up at Starwood Vacations Desk)
Complimentary access to Black Rock Lounge night club for 2 (cover charge only, not valid for special events and promotions)
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
The property is fabulous, truly spectacular. We stayed for two nights before moving to a another Marriott property,
When we checked in, my Titanium elite status was recognized and valet parking was free because of it which was a nice bonus.
We stayed in a ocean view family suite and the room was lovely, it was large and we loved the fact it had four beds (great for a family of five).
The property was very very busy and getting a pool side chair during the day was impossible unless you got up at 6am and the pool was packed.
However we swam at night with no issues. However we did hear a women telling her kid it was time to go and to get out of the pool as the public garage was going to be locked at 7pm, clearly there were folks not staying at the hotel using the pool.
The food is subpar at best and expensive at the poolside restaurant Mai Tai - very disappointing!
Overall our stay was going great until the day of checkout… we awoke to ants everywhere. We left a box of doughnuts by the sink in the kitchenette. I was not aware of the issue when i snagged one (in the dark as my kids were sleeping) and ate it, until I felt something crawling on me, When I flipped on the light, come to find out the entire box was infested, as was the counter and our other food we were storing in the kitchenette, and we even found some ants in one of the beds. They were everywhere…
When I called about it all I was told was that they would tell housekeeping. I guess because we were checking out no one cared.
Overall great stay until we got attacked by ants!
Great stay at the Sheraton Maui Resort!
Jul 20, 2021
We had a wonderful stay at the Sheraton in Maui and will definitely return to stay there on our next travels to Maui. Upon check-in we were greeted with the sweetest lady to check us in who was very personable. I told her we were on vacation to celebrate my daughter‘s high school graduation. She was very honest upon check in to let us know the room that we were being given was not a great one given it was right next to the elevators, which on my Bonvoy list of requirements is a room not near an elevator since I’m a very light sleeper. She stated she would talk to her manager to see about getting us a better room the following day as they were sold out. She was right the first room was not great, however the room we were moved to the next day in building two was larger and just amazing with the views. We found the beds very comfortable the rooms are very clean and spacious. The best part was the view from the balcony it is one you can never get tired of and feel very grateful every time you open up those curtains and look out!! The pools were crowded we actually only went in them a few times and instead spent most of our time on the beach. We had a few meals at the cliff dive bar which were good for a quick lunch or easy dinner.
I also enjoyed the Rise and Shine yoga class offered at the resort that we did outside with a wonderful instructor! What a great way to start the day!
When we arrived in Maui, we went to Costco and bought chairs and umbrellas that we just planned on leaving there rather than having to rent them each day. It worked out perfectly. I would walk the beach each morning from one end of the resorts to the other and I have to say I feel the Sheraton had the best grounds of any of the hotels in the area. We will without a doubt stay at the Sheraton on our next trip to Maui.