TripAdvisor Traveler Rating

Seen upgraded rooms online and thought with the renovations would be sufficient for our stay. Our friends got an upgraded room on the 8th floor (select tower) and they had a nice room. Our room was 24-063 (select tower) and first the room smelled weird walking in, the beds were uneven. 2 queens. One was significantly lower. The AC button up didn’t work so it was freezing which wasn’t terrible because it was hot. Our bathroom just seemed run down. The lamp shade which I thought was unique looking turned out to be upside down lol and a bulb was out. Second day, the smelled hot so much worse! It smelled like someone legit pooped.. it only lingered by the door. Or like sewage. We told front desk but all they were able to offer us was a housekeeper to go up and spray. Which they did and it just seemed like lavender covering up poop. It was our last night so we just stayed, but won’t stay here again.

Dirty, smelly and rude casino staff. If you enjoy smelling like an ashtray this is the place for you. I appreciate you’re allowed to smoke in the Caisno but the smell that hits you when you walk in from the outdoors made me feel sick. It was a different smell to any of the other hotel we walked into. I didn’t notice the smoke smell in any other hotel on the strip. The older women who work in the casino was so rude, spoke down to me for no reason and made me feel so uncomfortable as she stared at me every time I walked through the Caisno. (I wasn’t gambling) This wasn’t my choice to stay here and I was put here on a business trip. I stayed at the Flamingo for the second half of my trip which was worth the extra bit of money. You might not be in the room for much of your stay, but feeling safe and clean is so important! I would never step foot in this hotel ever again.

I would like to express my sincere gratitude to Ms. Jessica Le. She performed an exceptional task in retrieving my family’s cherished ring (which I left behind by accident) . Her professionalism and dedication were evident, and I received the item within 24 hours. Genuinely and sincerely, I thank you from the bottom of my heart.

This place is nothing special and I won't be returning. The staff is cold and standoffish, and not particularly helpful. Room, was ok, but again nothing that would compel me to return. Just an average hotel and casino

I’m not a frequent Vegas visitor. However, I’ve traveled to 30 countries and 6 of the 7 continents. The Strat is a joke. I’ve had more comfortable experiences in roadhouses in the outback of Australia than this so called resort. Explore other options.