TripAdvisor Traveler Rating

I do not recommend staying here. The pool was the only nice thing here. Customer service was not great! My phone in my room did not work, and the shower water kept running and would not shut off. I made a complaint to front desk and they said I would not be charged incidentals and resort fee and was still charged!! I asked for a manager to call me like they said they would and its 5 days later NO ONE HAS CALLED ME YET!! I would not stay here again! Elevators were slow too!

Gorgeous resort, staff is very friendly and incredibly helpful. We love that the service matched the beautiful decor and vibrant location on Fremont. You will not be disappointed.

I’ve stayed here 3x in the last two years. I keep going back because we love the pool. There’s a giant fish tank in the middle of the pool so it feels like you are swimming with the sharks. The table games aren’t as expensive as the casinos on the strip. It’s right on Fremont so the location is excellent. It has chick fil A and Starbucks etc inside which was lovely. The rooms are pretty dated but clean and comfy. We would definitely stay here again.

Great hotel friendly staff. Elevators won't work unless you have a room key and only work for you particular tower; thought this was great as it helps prevents just anyone from going to the room floors. Security is tight, a homeless person started asking my father for money and quickly the security officer ran him off. There are homeless people hanging out on Fremont Street, especially at night, but the Golden Nugget Casino doesn't have an open area like other casinos in the area where anyone can just walk-in. Loved the casino, loved the location, friendly staff and security officers were vigilant.

Amazing experience with everything. Hotel lobby staff was amazing. Room was amazing. All hotel staff were a pleasure to interact with.