Overview
Escape to paradise at this tropical oasis nestled directly on Kauai Beach on the Garden Isle’s East shore. Experience the warmth of Hawaiian hospitality across 25 lush tropical acres, centrally located between Hanalei and Hanapepe. Just minutes away from Lihue Airport, our private sanctuary is tucked down a tree-lined drive and is complimented with tropical landscapes and the island’s serene sunrises, all just waiting to be discovered. The resort also includes 4 outdoor pools with 2 waterfalls, a 75-foot lava tube waterslide, 3 restaurants, nightly live entertainment, on-site fitness center and spa, meeting rooms and a ballroom. Your Hawaiian home away from home in paradise awaits.
Resort fees include
- Daily Beachfront Yoga Classes
- Cultural Activities
- Weekly E Komo Mai Welcome Reception
- PressReader Access – Newspapers/Magazines
- Wi-Fi throughout Resort
- Access to Fitness Center
- In-Room Safe, Local and Toll-Free Calls
- Access to Business Center
- Complimentary FloWater Stations throughout Resort
- Hawaiian Rainforest Spa treatment discount
- $25 Activity Credit per room at the Concierge desk
Check in
4 p.m.
Check out
11 a.m.
Rooms
350
Inclusions
Rooms
- 1 king bed, or 2 queen beds
- Partial ocean view or Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Partial ocean view or Pool view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Climate control
- Lanai
- Mini fridge
- Smoke-free
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Room service ($)
- Safe
- TV
- 2 queen beds
- Partial ocean view
- No more than 4 guests in the room
- 2 queen beds
- Partial ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Climate control
- Lanai
- Mini fridge
- Smoke-free
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Room service ($)
- Safe
- TV
Amenities
Lobby
Resort View
Pool
Water Slide
Naupaka Terrace Interior
Shutters Lounge
Firepit Area
Location
Reviews
TripAdvisor Traveler Rating
Extremely relaxing and enjoyable
Devin H on Mar 27, 2026
I went with my mom and dad for my spring break and absolutely loved the food and the beach
DECEPTIVE BAIT-AND-SWITCH: Porta-Potties, No Spa, and Staff Directing Guests Through marked DANGER Zones.
calebjoice (Perth, Australia) on Mar 22, 2026
DECEPTIVE BAIT-AND-SWITCH: Porta-Potties, No Spa, and Staff Directing Guests Through marked DANGER Zones. ? ?DO NOT BOOK THIS PROPERTY. My family and I booked the "Outrigger Kauai Beach Resort & Spa" expecting the 4-star experience advertised on their website and Expedia. What we were delivered is a hazardous, poorly maintained construction site that fails every basic standard of hospitality, sanitation, and safety. ?1. The "Bait and Switch" (Missing Amenities) ?The hotel explicitly markets a "Hawaiian Rainforest Spa" and an on-site playground. They do not exist. There is no spa facility, and the "playground" is a public park miles away. To continue charging a premium "Resort Fee" while these core facilities are decommissioned is a total misrepresentation of the product. There is also no gym, no business centre, room service or daily room cleaning. ?2. Sanitation & Arrival Horror ?The "Grand Lobby" is a series of plywood tunnels. The most shocking part? The hotel is utilizing outdoor porta-potties as guest restrooms for the check-in and lobby area. For a 4-star property to provide plastic temporary toilets instead of functional indoor plumbing is a gross failure of sanitation and basic dignity for guests. ? 3. SAFETY NIGHTMARE: Directed Through "DANGER" Zones ?Because the main guest elevators are non-functional (neglect, not renovations), guest access is a labyrinth. We were first forced into a freight/service elevator detour. Shockingly, hotel staff then recommended a 'shortcut' behind the building to avoid the elevator. I have included photos of this At night, this path is unlit and hazardous. Expecting paying guests, including families, to navigate an unlit, marked danger zone because basic resort infrastructure is broken is unconscionable. ?4. Dishonest Disclosures & Disrepair ?Their fine print claims renovation work happens only on "weekdays." I am writing this on a Saturday, while active construction noise blasts through the property. When confronted, management admitted that work is ongoing through the weekend, directly contradicting their own booking disclosures. Furthermore, the property is in disrepair with flooded corridors, broken doors, and out-of-order ice machines. ?5. Bad-Faith Management ?When we requested a resolution, the hotel attempted a "trap" by offering a refund only if we checked out by 11:00 AM, but they didn't communicate this offer to us until 2:45 PM. This kind of deceptive, bad-faith negotiation proves they are more interested in avoiding responsibility than caring for their guests. ?Summary: This property is an undisclosed construction site that utilizes porta-potties and directs guests through dangerous service corridors. Save your family’s vacation—book the Marriott or Grand Hyatt instead. This is a hazardous construction zone masquerading as a resort.
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