TripAdvisor Traveler Rating

Hotel under major renovation. Long distance to walk rooms that are rented. Swarm of flying termites descended on me in their main dining room into my food and clothing. Common area walkways wet and slippery; wet vacuums and dehumidifiers running constantly to dry out carpeting. Poor interior signage, easy to get lost. Bathrooms have no exhaust fans, cheap toilet paper and Kleenex. Not a good value for the price. Suggest to close and reopen when renovations are completed. This was a very disappointing experience. No menus or resort information in any of the rooms.

I was looking forward to this hotel, however was most disappointed to find it under major renovation which made accessing our room difficult. Our room was newly decorated, however there was a lack of basics in the room under the guise of being ‘ecologically friendly’, no pool towels avail from pool, only one restaurant open, rain coming in through the roof of the elevator, a lot of water ponding about. When the hammering began above our room we decided to cut our stay short. Hats off to the one receptionist dealing with all that. It’s a lovely looking resort, I hope they get they can get their act together when they finish renovating. Prior notification of the renovations would have been nice.

Staying at Outrigger Kaua’i Beach Resort & SPA. Was an amazing experience and location close to everything! We had the pleasure of being greeted and checked out by Saddie! She was welcoming, kind, and extremely funny with an added sense of humor!

Biggest disappointment! Extensive and terribly inconvenient remodeling that eliminated the lobby and front desk. Check-in took 45 min standing in a long line. Early check-in was approved and then denied. Only one elevator, which broke, so had to take the stairs. Had to go to the third floor, cross to another building, and then take elevator back down to the ground floor to access the pool. No restaurant patio. One hot tub out of order. No apologies. No discounts. Weed smoke by guests and construction worker smoke every day. Walking stick stolen off my patio. Rude desk clerks. Duvet was filled with small balls of stuffing. Such a disappointment for an anticipated vacation. Waste of money! Don’t stay here. Does not operate on a resort level. Two dismond hotel.

Beautiful views. Friendly staff.