TripAdvisor Traveler Rating

Do not come here. Came here paid good money. Got there with 5 pieces luggage, watched by bell people drag luggage to third floor. When I asked why the baggage carts were locked up like prize possessions. The manager said “ well they don’t get returned.” Oh also $29.00 day to park a car where there are acres of land it not like we are in a big city.Also no fridge in room.

Resort was in an excellent location and pretty from the outside. There were roaches in our first room and a badly chipped tub in our second room. It was disappointing for the price. The manager, Glenda, waived the resort fees and gave the three of us free breakfast for the inconvenience of moving rooms twice. The food was good but was limited during the times the restaurants were open. The pool bar stopped serving food at 4:30 and drinks at 6pm. Construction made it more difficult to navigate the resort. I would not recommend this property

Convenient location close to airport with beautiful banyan tree entryway. Saddie is super helpful, providing local delicious places. East meets west, we can’t believe we had the best oxtail soup and macadamia pancake in the same place! The room has the red ocean of the pool view. It’s a little bit outdated, but it’s comfortable overall. Morning yoga on the lawn by the beach is awesome.

I have stayed at Outrigger on Oahu several times and really enjoyed it, Outrigger in Kauai is not close to the same level as the Oahu resort. They are renovating this hotel right now and it doesn’t function that well right now. I think eventually this will get to a 4 star hotel but it is far from that right now. On site restaurant wasn’t very good, ate there the first night as we got in and didn’t eat there again. Room was fine, amenities are pretty good, beach access but not really a swim able beach. Room was pretty good, bed was average, was thinking 2 star review but they allow you to pay $25 an hour to extend your check out which is really nice for the late flight out. Overall wouldn’t stay here again.

The website for the Outrigger Kauai Beach Resort does not indicate the extensive amount of renovations taking place on its main floor. It does indicate that a new club is being added but does not state the consequences that the restaurant is reduced about two thirds, and there is no longer an actual indoor lounge area, only a portion of the already smaller restaurant space. The laundry facilities are not available. Management does not return a guest's questions or concerns, such as an out of service hot tub, the confusion and noise of the major renovations taking place, and the lake like temperatures of their pools. A considerate business would inform potential guests on the website about the renovations taking place; and especially once those guests are registering a warning that there is extensive construction being done on the property; and then advising them where and how to navigate around it.