Hilton Garden Inn Los Angeles/Hollywood reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

1785 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

A valet defines the hotel

Jim G on Feb 24, 2024

Wesley, the valet, is the nicest person I’ve encountered in my recent months of travel that I can remember. Professional, helpful, great work ethic and efficient. Hilton needs to hold on to this guy! He’s a rare individual and will go far in life.

TripAdvisor users rated this property 5 out of 5

Best hotel in West Hollywood

Anthony W on Feb 24, 2024

Outside of a great location, this hotel has some of the best service I have ever had. Shoutout to Juan at the front desk for providing all details about the hotel and left me with no questions after check in. Nathan, Elena, and Alfredo for the great breakfast experience. They all did an amazing job. This is a very clean property with a fantastic staff. Definitely my go to property when I visit LA again.

TripAdvisor users rated this property 4 out of 5

Convenient

Suzie A (Merthyr Tydfil, United Kingdom) on Dec 15, 2023

This is our fourth stay here and it's a fab hotel in the perfect location. Staff are nice and the beds are cozy. We made use of the fantastic hot tub too, (open 9am-10pm at the time of writing). The only thing that let the stay down slightly was that there was body lotion next to the shampoo in the shower, instead of conditioner.

TripAdvisor users rated this property 3 out of 5

Good 3 star

hawagz (Vancouver, Canada) on Dec 08, 2023

Room 724, 2 nights The good: Early check in, despite pre checking in for room 606 on the app, it wasn't ready yet, but since we wanted a top floor room, even though 724 is for disabled,we took it, and ok, but not great. Location is very good to the Hollywood bowl and the walk of stars. Hotel seems to do a good job at security. Room was clean, and quiet. Front desk staff were very pleasant. The bad: Although room was clean, several deficiencies: AC had no auto mode, strange, hot or cold. Roll up drape was broken. Safe could not be opened. As a Gold HH member, it seems like Hilton is shafting it's members at the Garden Inn properties, you do not get a breakfast credit, but rather a $10/day/person credit applied to what you use, if this is the case with all Garden Inn properties, shame on you Hilton, don't be cheap with your valuable members. We were politely told at check in and at breakfast. The in between: Breakfast options were not good enough for the $25.99, not enough to choose from, period. Also, the 2 elevators didn't seem fast enough for amount of rooms,one broke down, we waited 30 minutes to head down at checkout, bad. Overall, as much as I like Hilton properties, the Holiday Inn Express next door includes breakfast and from the outside, seems ok, will not stay at this property again.

TripAdvisor users rated this property 5 out of 5

Hilton Garden Inn Hollywood

Steve7166 (Nottingham, United Kingdom) on Nov 09, 2023

Stayed here for four nights in November. The hotel is in a great location with regards to being only 10 minutes stroll from Hollywood Boulevard and tourist bus stops. Rooms were good enough, and clean. Staff were friendly and very helpful. Breakfast was good enough with something for everyone. Being able to do some washing was a bonus and helpful. If we return to L A we will come straight back to the Hilton Garden Inn. Thank you for making our stay so enjoyable.

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