TripAdvisor Traveler Rating

Very nice, well maintained Sheraton! Plus the Club has great breakfast and evening food. Jose and Matthew went out of their way to help me when I had a late checkin.

Had a wonderful stay at the hotel. Very convenient for a mini family vacation especially because it’s so close to universal studios. The young man at the valet , I believe his name is Arnold, was very kind and helpful when we arrived plus made my family and I feel very welcomed.

We overnighted at the Sheraton as part of our plan to eat at a popular restaurant in the area and then visit Universal Studios the following day. The hotel is in an excellent location for visiting local film studios and it is a well-kept property. Our room was large, clean and comfortable. Everything was in working order. The only thing missing was a small ledge in the shower for my wife to shave her legs. I am a little concerned about why the daily parking rate is $50 whereas the overnight rate is $55. Isn't 24 hours, 24 hours? Otherwise, I would come stay here again.

Kevin and Stephanie in the valet were so friendly and helpful. They truly exceeded all expectations. The rooms were nice and the proximity to universal walk was amazing.

The Hotel was beautiful all decked out for Christmas-but even more beautiful was the service we received. The staff were amazing. Special shoutouts to: Jerry who checked us in. He was very welcoming and very knowledgable. The concierge, Coshia Rose, was quite helpful.-and finally the service we received from Matthew and Jose in the Sheraton Club room was outstanding. Will definitely return and recommend to friends