Sheraton Universal Hotel reviews
960 TripAdvisor reviews
Marriott club Lounge
Connector26260477418 on Sep 15, 2023
Marriott club lounge has a very good selection of breakfast items, Well stocked and clean. Friendly and efficient service provided by DJ, Maria and Albino. I hiighly recommen you to stop by and enjoy a cup of coffee and other breakfast items at this quiet and cozy place.
Another great experience @ Sheraton Universal Hotel
Don M (Suwanee, Georgia) on Sep 13, 2023
Thanks Maria, Albino and Angie for a great experience each morning in the business lounge. We were well taken care of and really appreciate your smiling faces and excellent service each morning. We will definitely be back!
Good for going to Universal!
Samantha0829 (Orlando, Florida) on Sep 10, 2023
Very close to universal, walk is uphill to the park but it wasn’t hard to navigate. Far enough from the hustle of the city, but close enough to go in to town.I wish there were more signs on how to get to the parks by walking. There was a “demonstration” that occurred at 7 am on one morning of our stay that woke us up. On site staff was nice and front desk was very accommodating and helped me check in, we had a great room but unfortunately there were no club level upgrade options for our stay. Also they remembered to add my points in for my stay which was very helpful!!
I wouldn’t stay
victoria g on Sep 10, 2023
The noise from the picketing was really bad. We had no idea that this was going on, if we did we would have stayed somewhere else. Call the hotel before booking. We were woken up Saturday morning at 7am and Sunday morning at 5:30am by the picketing. We were not compensated or reimbursed for any of the noise.
Chaos at the Sheraton
chriscR7234GS (Worthing, United Kingdom) on Sep 10, 2023
AVOID. First night passed without incident but then chaos. Around 50 staff started protesting outside the front door with megaphones and musical instruments using microphones. This went on for the next three mornings starting well before 6am. During this time there was no kitchen service or room cleans. The management seemed indifferent when we complained and offered us a desisory part refund. Bitter taste in the mouth after saving up to come here. Ended our stay early and moved to another hotel. Dont waste your money here