TripAdvisor Traveler Rating

I had an amazing time relaxing by the pool and filming tiktoks my username is @pamela_chu if you want to go check out my tiktoks to see how much fun I was having . There is many fun activities to do here like ping pong, volleyball, Zumba, and Mexican bingo. The staff is really friendly and attentive, they make you feel good because they’re always smiling and many have conversations with you. Jamie the activities director is really passionate about his jobs and takes it really seriously.

We always have a great time at the Pueblo Bonito Sunset Beach. There are plenty of things to do especially places to eat to keep you busy. The Culinary Hall is a great spot for drinks, to hang out etc. One of the best restaurants they have at the resort is La Frida but you have to pay extra to eat inside. That's probably the only complaint I have about the resorts--there are some things that require extra charge unlike other all-inclusive resorts. Also, they put a $500 hold on your card for incidentals which I believe they only do to foreigners. It's a pretty big hold in my opinion and should be disclosed when people are purchasing their package. Also, at the Sunset, the customer service is way better. We went to their sister properties, Rosé and Blanco and their customer service was not as good as it could have been. Overall, our trip was very nice and relaxing. But that's because we made the most out of it and didn't let anything or anyone ruin it.

The resort is beautiful with great food and views. very clean and very hospitable staff. the golf cart driver was nice and funny! highly recommend this resort to anyone looking for a fun safe resort. all inclusive is a must here.

As a solo traveller using PB Sunset as my bridge between the UK and the US, I couldn't have hoped for a better experience and for better staff. In particular, Francisco at The Market looked after me from day one - always stopping to chat, check in, make sure I was ok and, of course, serve me exceptional Margaritas and wine (and barely let a minute go by when my glass was empty). He even saw to it that I had a great send-off on my final night. Truly, service that was above and beyond, and that made so much difference to my stay.

We have been owners here since 2003. We love the all inclusive.Luz Lady App did a wonderful of helping us log in and register so we could make reservations for everything! Thank you Luz!!! The pools are amazing and we love being able to take a shuttle to the Rose and Blanco. Awesome place to bring our best friends for a vacation! Our daughters bring their families when we are unable to come. We love everything about Pueblo Bonito. The quality of the amenities here are spectacular!