TripAdvisor Traveler Rating

My experience was great my concierge Omar was great. I always have the best time. Also Alberta was great as well. Artura was also great as well. Always first class service

Very kind & loving people! Very good food! Lots of fun drinks! Fun events throughout the day! And amazing teamwork and organization! I did not have a great start to my trip… I arrived at the resort after spending time in the hospital with a broken arm, so I was a little nervous about how the trip would go. From the moment we got there, the entertainment staff made me feel comfortable and cared for. A special thank you to Luna… who was very kind and a attentive gentleman and always checked up on me, especially when we were at the pool by the shade, making sure I was okay and still enjoying our vacation despite my injury. His kindness, positive energy, and genuine concern really meant a lot to me. For each event he was in charge of went around the pool to each individual to encourage to attend. He has a great gift of working with people… A special thank you as well to Sebastian, Tino, and Dani from the entertainment team for always being so welcoming, fun, and attentive. They made every activity enjoyable and created such a warm atmosphere around the resort for our family! The entire team works together so well in the work they put in… there’s a fun event every day. We attended every event for the 10 days we were there and we truly loved it every minute of it. The entire team made our family vacation feel special, and we truly appreciated all their kindness and hard work from everyone. We can’t wait to come back! Coming back home made us realize how much we loved being there and wish we have never left!

We had a great time at Royal Solaris. One night they had a western dinner and entertainment on the sand that was so fun with amazing dancers and a live country band, San Jose Sunshine, that was incredible. Everyone at RS is so professional and is happy to serve you. The property is clean and the pools are beautiful! Go and enjoy!

Omar is awesome. He should get a raise. The food could be improved. Ended up eating out more cause it was cold.

Omar is number one. Give this man a raise!