Hyatt Regency Merida reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

1724 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great Stay

kpchitown (Chicago, Illinois) on Oct 18, 2021

This is probably the best hotel in Merida. I stayed here for 4 nights on business in October. Few months ago I stayed with my family. Service always top notch. Breakfast is great and food at the restaurant also good. Whenever I am in Merida it will be the Hyatt Regency. Also, if you can upgrade to the club room. I think breakfast and happy hour is definitely worth it.

TripAdvisor users rated this property 5 out of 5

Merida and the Paseo de Montego

Wiley2luke (Boerne, Texas) on Oct 11, 2021

Nice stay even during strict COVID protocol. The hotel is in a good walking area with many restaurants nearby. There is also a very nice breakfast buffet and a nice Italian restaurant inside the hotel. The staff are very helpful. My husband and I asked for a tour around the city and the hotel immediately arranged a taxi for us with a very knowledgeable bilingual driver. The Paseo de Montego is the main area attraction and an interesting historical walk through the beautiful old sisal baron mansions. A very nice Starbucks and a large modern food mall is also on the street. The colonial style homes have front doors right at the street level. I found them charming with an old world feel. Each home is a little different… (antique/shabby chic). We took a taxi from Tulum to Merida and driving to the Hyatt was a little depressing as you had to meander through the older poor streets since there are no freeways. We flew out of Merida back to Texas and the airport is clean and efficient. We are from Texas and not used to wearing our masks everywhere including outside but we still truly enjoyed the area.

TripAdvisor users rated this property 5 out of 5

Very good hotel in Merida

980philr (Kansas City, Missouri) on Sep 24, 2021

My family was very happy. There was shopping across the street. Everyone wore masks correctly. Hand sanitizer was available. The staff was friendly and attentive. The breakfast was good. There is an Italian restaurant in the hotel that had good food. The beds were comfortable.

TripAdvisor users rated this property 5 out of 5

Gorgeous hotel

Sarah I (Edmonton, Canada) on Sep 18, 2021

Fabulous hotel in a great location. Convenient to shops and businesses, ADO bus terminal. Very friendly staff, very safe and wonderful amenities. Beautiful pool with poolside bar, and the absolute best breakfast buffet.

TripAdvisor users rated this property 4 out of 5

Nice hotel

manumanut2014 (Madison, Wisconsin) on Aug 21, 2021

Would not hesitate to stay there again. The breakfast is superb with the regency club. Big rooms. Did have issues with AC in my room in the middle of the night and was promptly offered another room. Bathroom near one of the restaurants is not fully operational and waterfall is not working. Excellent location

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