Since 2005, the Merida Hyatt Regency has been my only choice in the Yucatán. The hotel is always first class but it’s the employees that sell the experience to me wonderful, polite and prompt which is not always a trait in mexico
Excellent hotel in downtown Merida
Aug 29, 2023
I stayed in one of the club rooms at the Hyatt. It provides access to the club lounge which includes free breakfast and happy hour. Great amenity.
The room was large and clean and the pool is very nice. I'm looking forward to staying there again.
The perfect place to stay!
Aug 20, 2023
I enjoy so much this hotel, is the best in my City Merida, Yuc. The service of the personal is so amazing! And the hotel is so perfect and excellent is so confortable and clean. Very recommended. I’m so happy yo stay here.
Good city hotel
Aug 20, 2023
Stayed for two days while visiting the Mayan ruins around the city. Large rooms and good amenities. Located near the city centre in an area with lots of good restaurant options.
Staff efficient and attentive. Overall a very solid option to stay in Merida.
Amazing staff but the hotel needs some TLC
Jun 24, 2023
The staff was the best part of my stay. Everyone was kind and accommodating. The rooms are pretty basic and clean. Modern. However, the hotel itself needs some attention, especially the fitness center and pool. Everyone knows it is hot in Merida. Why there are no umbrellas by the pool is beyond me. I chose to stay at the Hyatt instead of the Courtyard because I needed a full service hotel. I would recommend the Courtyard Marriott. A few of my colleagues stayed there. It is really nice. It’s newer and the restaurant was exceptional.