TripAdvisor Traveler Rating

Stayed in July, then February, returning from long international travel. Cozy, clean, quiet, excellent staff, 24 hour room service. It's a holdover from days gone by...in a positive sense. Hopefully as they update the hotel, they will respect the original design, which was and is excellent.

This Delta hotel hasn’t been renovated in what must be over 10 years, or the rooms are poorly maintained. Carpets are gross, room is dirty, couches sag, dented desk and other furniture, bathroom is only big enough for one adult to stand in, tiles in bathroom are grimy and attempted to be fixed with poor caulking, shower water pressure is nonexistent thanks to cheap shower heads (that are partially clogged), AC doesn’t work well, hotel hallways are dimly lit and low ceilings, and you can hear absolutely everything from surrounding rooms thanks to air ventilation system that are wide open. There are only two elevators for a large and busy hotel, making the wait lines long on sport teams stays. The downtown location is great, but the room views or surrounding air ventilations is less than superb. Front desk staff are not overly patient or friendly. Overpriced for quality of the room. Stay somewhere else, like the Hyatt or a Hilton.

A lobby of false promises. Halls like a meat grinder, rooms like a crime scene. Hair, mold, mystery stains. A gel nail souvenir. Bird crap on windows, chaos at check-in. Free apps can’t fix this. Avoid. No amount of “free breakfast” can wash off the grime. The room’s small enough to make you question your life choices. The only thing decent was the view of disappointment. Run, don’t walk, elsewhere.

Rude staff, incompetent, can't read, not considerate. Floors dirty, room had hairs everywhere, AC didn't work, phone didn't work, pool area revolting. Horrible outdoor parking. Restaurant was overpriced and food inedible. Plow this place under

Hotel is good. Rooms are dated as are most Delta’s. There was a bit of hair in the shower along with pink grime. Could be a bit cleaner that way. The beds comfy, meeting staff was great. Restaurant staff amazing. The first room they assigned me came with a workman ?? Some poor guy was working on the bathroom when I went in the room. He was super helpful and ensured I was not put out by having to go back to the front though. If you get a room try to avoid one overlooking the courtyard. They play music outside 24/7 and you can hear it in your room. If you are a light sleeper or wake through the night it is bothersome.