Delta Hotels Beausejour reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

1152 TripAdvisor reviews

TripAdvisor users rated this property 2 out of 5

Good location but...

André G (Oromocto, Canada) on Jan 29, 2024

The room we had was noisy, we could hear when the elevators were in use and when someone was using the stairs. The toilet was always refilling every 15 minutes. The only good thing we found was its location. Probably should have went with the upgrade (for more money), it might have been better.

TripAdvisor users rated this property 3 out of 5

Provides Poor Value Especially Marriott Bonvoy Members

iverge (Toronto, Canada) on Sep 27, 2023

Was here for a week long stay… I’ll start with the good… Hotel has provided employment and opportunities for new comers. Ukrainian room attendants and lounge staff from Philippines were absolutely wonderful. They always went above and beyond to assist. Wifi was very good speed and TV channel selection was extensive. Not so good… As a Marriott Titanium member was not even upgraded to a Club floor. The hotel is operating the lounge at the bare minimum and some days not even that. The impression it gives is cost cutting at every turn, from the shortened breakfast hours of 6:30-9, the thinly cut fruit and cheese, to the poor quality and selection of offerings. One day I decided to work from the lounge and the coffee machine was not working. I contacted front desk and someone was sent up to look at it, but 2 hours later the machine was still not fixed nor was an alternative solution found. During this time, other guests dropped by and were disappointed that they were not able to get a cup of coffee. I had a chat with the on duty manager and she was very receptive to my feedback. My suggestions were to set up a temporary coffee station and address the poor selection of “snacks”. I was encouraged to see a temporary coffee station setup and bananas added to the fruit plate along with keeping yoghurt (from breakfast) in the fridge. However, the next day no bananas and the yoghurt was either not replenished or removed. In-room AC unit was leaking water onto the carpet. If you are a Marriott Bonvoy member, lower your expectations because the lack of an upgrade and the poor state of the lounge, there is no “value” to staying here. My corporate rate was the same for the Residence Inn down the street but I selected Delta because of the “value” of the lounge. I regret staying here because I would have received a larger standard room (even without an upgrade) and a hot breakfast until 10:30AM at Residence Inn.

TripAdvisor users rated this property 5 out of 5

Great hotel in downtown Moncton

258christend (Edgewater, Maryland) on Sep 23, 2023

Great hotel with good service. It's right by the water and so easy to walk around town. You can walk across the street to experience the Bay of Fundy daily tidal Bore. This was way cooler than I expected. There is plenty of parking as well. They were wonderful with dogs.

TripAdvisor users rated this property 3 out of 5

Overall a decent accommodation and fun for the kids

TWKids15 (Toronto, Canada) on Aug 14, 2023

Beautiful hotel, nice pool area was a large slide and gaming room for kids/adults. The kids loved this feature of the hotel. Customer service was very slow and hard to reach front desk in the evening or morning; however, when we did connect, they were helpful and courteous. The initial room we checked in had a musky odor and there was sewer stinch in the washroom. This was a surprise for a Marriott chain hotel. Glad that the front desk staff switched us to another room of equal value that was relatively clean. However, housekeeping/hotel mgmt should consider inspecting washrooms and replace stained shower curtains or mold build up (even if slight) in the bath tubs as it can be quite unsightly.

TripAdvisor users rated this property 1 out of 5

Already one of my most frustrating stays

Sunsetshimmer8 on Aug 12, 2023

We only just checked in and when we got to our room there was a soiled towel and face cloth slung over the side of the shower... Okay things get missed, we have been calling the front desk, guest services, and housekeeper for 4 hours and noone is answering. We have no idea where the pool is and we wanted in the line at the front desk for 20 mins before we gave up. We also aren't elevator people, and the stairway is barely lit, and filthy. For the price , and the claims of this being a very upscale hotel, we are so incredibly disappointed

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