Overall the quality of food, options in cuisine and facilities were excellent. However, we found the staff almost always wanted to be tipped and then they would work efficiently. Disappointed that there was hardly any beach, the tours were very expensive & water sports available were very few.
Excellent 3rd visit
Jul 02, 2022
We can’t seem to go to any other all inclusive once we vacationed at the Hyatt Ziva Rose Hall. I live in NJ with access to many high end restaurants spanning from NYC to Philly. The food here is excellent! Every dinner was flavorful and beautifully plated. Unlike most Caribbean hotels, Ziva/Zilara actually have great desserts as well! p.s. Do not miss the donuts at Choicez!
The staff is extremely attentive and friendly. The hotel is clean and staff are still all masking - something I particularly appreciated during our stay. The only thing that I wish was better is the beach on the Ziva side. The water doesn’t get very deep as it is surrounded by rocks, creating a cove of sorts. It is a plus if you have little children, but not so fun for older kids.
I highly recommend Ziva/Zilara Rose Hall and I’m sure we will be back for a fourth/fifth/sixth time!
(As a point of reference, some other all inclusives we have been to: Beaches Turks & Caicos (2x), Excellence Playa Mujeres, Finest Playa Mujeres, Barceló Maya Palace.)
Jul 01, 2022
Stay here! You will not be disappointed. I recommend club level. The service was exceptional and the entertainment was great. Food was spectacular. Drinks weren’t the strongest but I didn’t want to be hammered the entire stay anyway. You will not regret a stay here. The property is magnificent!
Best vacation experience
Jun 29, 2022
The staff were very professional and kind as a whole. My butlers Bruce and Kerrian were the best. The drinks were on point all the time! Great experience and really don't have to leave the hotel and have a great Jamaican experience.
Jun 29, 2022
Highly recommend to locals and visitors. Beautiful property and facilities. customer service was exceptional.
Definitely plan on returning for a longer stay in the near future and trying Zilara property