TripAdvisor Traveler Rating

Aldin at the Waves Rose Hall Beach Hut Bar provided truly outstanding service during our stay at Iberostar Waves Rose Hall Beach. He was consistently friendly, professional, and incredibly attentive. His positive energy and genuine hospitality made every visit to the bar a highlight of our week. Aldin clearly takes pride in his work and went above and beyond to make guests feel welcome. Staff like Aldin are a huge part of what makes this resort so special. Thank you for making our vacation even more memorable!

We really came here with great hopes of a wonderful family vacation in a country still rebuilding after a hurricane. Initially they assured us the hotel was in great condition but upon arrival we see there are quite a few issues. For starters we were charged $2400 for two people in a ground level room with view of barbed wire courtyard and cement. I am sharing a room with my nephew because we’re here for my sister’s birthday. At the time of booking they told us there were no other rooms available and we had no choice but to share. However, when we arrived the offer for an upgrade was made to everyone in our party. The bathtub has rust in it and when you walk in the room the furniture shakes - and we’re not fat people! Everywhere you go there are yellow caution signs advising of some issue. The only good thing is the staff is pleasant wherever you go. If they hadn’t charged us double the price I may not have written this review but I hate feeling like I’ve been taken advantage of like I do here. If you want great value for your money, go elsewhere.

We had a fantastic experience. Beach and hotel was beautiful, and food was great. I wish we could have stayed longer. Felicia the concierge was very helpful in showing us the hotel and helping us plan dinners/excursions there.

The experience was amazing but the best of the day it was the food YUMMY congratulations to the chef’s Tavian and Charla -Kaye .

We cannot praise the staff especially the entertainment team enough (Too Short / V6/ Fresh/ Tiffany/ KK and especially Concrete) - they make the resort! A big shout out to Horace and all the other bar staff crew too ??????. The waiting staff are exceptional too. We give 4* as the beach isn't as spectacular as the local Doctors Cave beach (however you need to spend $80 getting there + the entrance fee etc). We will be coming back to Jamaica - that's not in question.