TripAdvisor Traveler Rating

My name is Florizel Smith, my wife Elain Hamilton and i stayed at the Iberostar wave in Montego Bay Jamaica, we checked in march 20th and checked out April 3 2026, this was an awesome experience from start to finish. The warm welcome by the staff members on our arrival was an indication of what was to come. Even though all the staff members were professionals in executing their duties, we must make mention of some individual names that stood out: We will start with Sandy (aka sandy beaches), and Avoun who works at the club membership department of which we became members, they are like family……..true professionals, they go above and beyond to make our experience memorable. Then there is luckesha (I do hope that my spelling is correct) who works in the wave lobby, she is exceptional. Then there is Candice and other In the dining room whose name I can’t remember now, also Marcus the chef at the Jamaican restaurant on the beach ( who we call the spoil boss because he always said he is going to spoil us with the treatment, which he does) also the female supervisor at the same restaurant who take our orders and assign seating…….professional. Then the bellhops Derron and Shane ……they go above and beyond to satisfy our needs. The entire experience was amazing and we will definitely return in the near future and we will also be recommending our friends to visit and get some of what we experienced. Thanks ibero, Florizel and Elain.

An excellent trip all round accommodation food and people they were great with the kids - worth a visit

Duckesla — friendly, professional, and always happy to help. They made our stay really enjoyable. Highly recommend!

Our recent stay at Iberostar Waves Rose Hall Beach in Jamaica was absolutely wonderful, and from the moment we arrived we felt warmly welcomed. Every member of staff we met was efficient, pleasant, and genuinely lovely, which set the tone for a fantastic holiday right from the start. The entertainment team were outstanding and deserve special mention – *Too Short (V-)*, *Mickey Mouse*, *Red Bull*, *KK*, *Browning*, *Sparkles*, *Skittles*, *Concrete*, *Zeus*, *Big Wayne*, and others whose names we may have missed. Their energy was infectious. Even if you weren’t particularly interested in joining in, they were brilliant at cheering others on or happily leaving you to relax while still stopping for a friendly chat. They created such a fun, inclusive atmosphere throughout our stay. The buffet and restaurant staff, including Karilla, were all so lovely, helpful, and attentive. There was an excellent variety of food available, and even with personal dietary limitations, I never had any issues finding plenty to enjoy. I felt well looked after and really appreciated the effort made by the staff. One especially special highlight was our anniversary meal at the Japanese, which was such fun and made the occasion feel really memorable. Paris' food was amazing, we all enjoyed the evenig - the little touches truly make the experience stand out. By the end of the holiday, all of us felt completely switched off, relaxed, and recharged. We enjoyed every minute of our stay and would happily return again. Our only small gripe was feeling a little hassled by concierges after we had already politely declined. Our own concierge fully respected our honesty and decision, as did a second one, but we were still approached repeatedly by others, even into the second week. We understand they have a job to do, and thankfully this did not ruin our stay, but it would have been appreciated if our initial feedback had been noted more widely. Overall, this was a fantastic holiday at Iberostar Waves Rose Hall Beach, and we would absolutely return again without hesitation.

Great time!!!!! Learn to sail a catamaran here it was awesome! Concierge Felecia is awesome!