TripAdvisor Traveler Rating

The location is the best place by far about this hotel. It's an easy walk to Grand Central and the theater district. The atmosphere, however, was lacking. The room was small and basic with some biffed-up pieces of furniture. Noise was fine. The value was okay. I wouldn't stay here again.

Rooms are fine for NYC but the front desk service is abysmal. As a titanium member never have I felt less appreciated by a Marriott property. This was the case at check in and checkout. Skip the breakfast mob and get a bagel outside(plenty within a block of the hotel). The location of the hotel is excellent, however if you are a light sleeper be advised that there is a night club near by and you can hear the bass until 3am.

Excellent service! Very clean room, well taken care of property and very safe. The location is great for trips uptown to Times Square, Bryant Park and Central Park in easy walking distance as well as very close to subway stops for quick rides to Brooklyn, Wall Street and seaport views. Absolute perfect location! Quieter than Times Square

Very disappointed- dingy, frayed and badly stained carpet, lighting needed new bulbs, AC did not work either night despite being reported twice, front desk help was minimal. I am surprised this hotel meets Marriott’s standards.

We had to check in at 2 PM on and guess what we ended up checking in 6 PM because somehow they make the room and they gave our room to someone else even though, meanwhile, I have a gold status with a Marriott, the receptionist said that’s for the delay. They would give me a 15,000 point certificate which I never received because I wanted to check into a different hotel. That night I was supposed to propose to my girl which I ended up postponed and on top of that I didn’t get my point even though that will not make my satisfaction, but also I tried reaching them out. They never responded and this is the worst experience ever.