Sandals Royal Plantation Beach & Villa Golf Resort reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 4.5
  • Service 5.0
  • Value 4.5

3823 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5


168cathiel (Barrie, Canada) on May 25, 2024

This is our 5 th visit to this resort and let us tell you it just keeps getting better. The new GM Omar is so personable and very visible. He greeted us at the entrance when we arrived and from that moment on he knew our names and spoke with us every single time he saw us. The management team at this resort are incredible Omar, Sheldon, Marvin, Lancelot and Tamara …. WELL DONE Loyalty and travel team Odane, Jessica and Simone the best and always make sure we don’t leave with at least one more trip added to our bookings. Jessica thank you for joining us at the VIP lunch it was nice to have you there with us Housekeeping Eliyah and Estena that made sure the Grand Duchess was always spotless and well stocked as well as the ladies that did turn down every evening …room 155 thanks you. The in room bar staff that makes sure the bar on the verandah is always full thank you The terrace. Our girl Stephnie always there to greet us with that beautiful smile and a “ good morning Cathie, good morning John” starts our day off ! She knows exactly what we want without us asking. David with that adorable smile at the omelette station I’m trying hard to not destroy my over hard egg the way you taught me. The rest of the staff at the terrace and the grill do an outstanding job of making sure you are welcomed and well looked after. Tianna, Vanya, Sherika, Staci-Ann, Courtney, Wilton always there eager to please The new HTP staff always smiling and ready to learn. Junior, Staci, Garnett, Trecel,Angie , Romaine, Delano,Jervaine,Hussein thank you for not only keeping us hydrated but entertained as well. As Garnett says “ magical” Nataki your talent never ceases to amaze us and we enjoy our little chats with you as well. We wish you all the best on the birth of your son . God bless La Papillon restaurant incredible food and ambiance. The staff Roxon,Chevy, Josef,Shevon and the supervisor Hussein thank you for making our dining experience(s) incredible. Room service always delicious Served hot and with a smile. Chef Martin. The absolute best. Thank you for the fantastic meals. The returning guest dinner, the VIP lunch,as well as, everything else you do and oversee. Outstanding chef ! The spa is a must visit and if you are looking for recommendations ask for Shurley or Cammile The beach butlers. The three amigos. Romaine, Daniello and Trevardo. You want for nothing with these guys around. Always there with a smile and a small chat. They make even the rainy times sunny. So fun and attentive Last but not least our butlers Duwaynie and Richard. We could go on forever about both of you and how wonderful you treat us. You make us feel so special even though we know you had 8 plus rooms to handle, you still made us feel like we were all you had to look after We know the reason why you have so many repeat guests when guests return. I can’t imagine anyone else looking after John and I. You 2 well, we really can’t say enough !! Tamara ……. You have gold in these two fine gentleman!! Thank you to each and every one of you at Sandals Royal Plantation that made our 5 th stay incredible If we missed anyone or misspelled any names we truly apologize because each and every one of you (frontline or otherwise) is the reason we keep coming back. Omar. You have the absolute best staff. Be Proud !!?? Can’t wait to come home and celebrate the New Year with all of you. Until then stay well and one love. John and Cathie. Aka Mr and Mrs Rua

TripAdvisor users rated this property 5 out of 5

Extravagant, but, the best holiday we’ve ever had!

K E (Greater Manchester, United Kingdom) on May 23, 2024

First visit & hooked. 14 nights for special landmark birthday - perfect! From the top - manager Omar, best ever hotel manager I ever met. He puts in long hours, 7am-10pm, approaches all guests at breakfast, knows many by name, wants to know if everything is ok. Butlers Andre & Johvan, made our stay brilliant, sorted dinner reservations, advised when we couldn’t decide, surprised us with afternoon snacks in the room after a hard day at the beach, the mini bar is not mini if you ask for something in particular you receive a full size bottle & it’s the good stuff! They’d make towels into swans, hearts, puppy etc. They’d run a huge bubble bath surrounded by fresh flowers. Meet you at the restaurant for breakfast, bring lunch anywhere you like (beach, room, restaurant) meet for dinner at the restaurant of choice, get you seated, escort & queue jump to your table when booked in the hotel next door. Waiters/waitresses outstanding, friendly, attentive, professional. All food was exceptional from bar snack to gourmet. Beach bar staff constantly replenished drinks from water, fruit juice, alcoholic ice cocktails. For my special birthday the towels were made into a cake, I was surprised again with a large warm bubble Bath, champagne on ice & table set for 2 in the room on return from the beach. There were chocolate covered fruits, cake, French restaurant for dinner arranged, beautiful food, professional waiter/waitresses, even to the point of us being last in the restaurant, about to leave they asked us to sit back down for a minute. Then staff returned with individual cake & candle burst into song - real singing, not karaoke type. Spa ladies lovely, products gorgeous! I had a 2 hour pamper session with Diane who was excellent. Room maids did excellent jobs, evening turndown, slippers by the bed all the way to reception, shop, aintenance & ground staff so friendly & helpful, The bus drivers that run the shuttle so jolly, despite driving the exact same short route would chat, sing & show no signs of boredom just going there & back over & over. In room the bed was so comfy, the plumpest pillows I’ve ever had, even the aircon was good (& much needed). Sit & relax on the beach, by the pool, in the hot tub, relax in one of the comfy terrace or lunge chairs/rooms or snorkel, scuba dive, kayak, paddle board…………. So I could go on about this lovely place for hours, was there a down side - the only one was, many steps but they are not highlighted so a few guests have fallen (myself included) whereby the steps appeared invisible like patterns or continuation of the floor & you stride out & drop. It’s not due to wet floors as some thought. The step in the bedroom appeared to be a pattern in the tiles, outside faded decking was sun bleached & looked as if it just continued to meet the concrete path. I arrived on day one to meet a lady on crutches and bandaged ankle, I fell twice myself before midday on our first full day, another woman had done the same in bedroom - after which you walk like a flamingo in certain areas thinking there are steps when there aren’t. This does need addressing before there is a catastrophic injury. The hotel next door did have yellow strips on their stairs so I did point this out to staff. We had thought this holiday was a once in a lifetime due to cost but, we are returning next year for 10 days booked with Simone in the travel shop. We came back fully rested & relaxed, very happy, ready for the diet & await next year

TripAdvisor users rated this property 5 out of 5

The Best Sandals ever

Helen G on May 16, 2024

Perfection!! The resort is beautiful, clean, easy to navigate, but mostly what sets it apart from other resorts are the people, the Staff, the manager Omar, always there to stop and say hello asking if there’s anything needed, the butlers!! Omg! AMAZING! We wanted for nothing, Neil and Chase, thank you both for making our vacation effortless, Simone in the loyalty department, I felt that she was like a long lost friend, all the wait staff from the restaurants to the pool and beach always with a smile, I wish I had more names, but here are a few, Danar, Demarco, Devoy, our maid Marlyn, always kept our room spotless, and such a sweetheart, I should mention the Beds and Pillows sooo comfortably! Anyways they will all be missed it was hard to say goodbye, Thank you Royal Plantation for a beautiful vacation, we couldn’t ask for more ??????

TripAdvisor users rated this property 5 out of 5

An unforgettable stay in Paradise

Elena B on May 14, 2024

Paradise in Jamaica! Small and intimate Royal Plantation is romantic and very beautiful. Excellent service is the key to making every guest feel pampered. Our butlers were simply amazing. Each experience was spectacular. Great bday celebration at La Papillon where the food and service were fabulous. We will go back again and again.

TripAdvisor users rated this property 5 out of 5

Great vacation

OnAir25582255223 (Lincoln Park, Michigan) on May 12, 2024

Beautiful resort with top notch service. Our butlers Tamara and Carlos made sure our every need was met. Garnet and junior in the Wobbly peacock made drinks at night very fun. The beach while small was groomed daily and chairs were available

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