TripAdvisor Traveler Rating

The Sheraton Park at Anaheim Resort has updated its elite benefits - it no longer honors breakfast in restaurant option for titanium guests. This hotel is popular with Disney-bound families, and the lounge can get crowded in the mornings, so I’ve often chosen the restaurant breakfast in the past. On my latest stay, the front desk confirmed that the property no longer offers a nightly restaurant breakfast for platinum/titanium members. Instead, the only options were points or a $20 food & beverage credit per stay, usable only at the bar or main restaurant—not at the coffee bar in the gift shop. I'm disappointed to experience the decline in service since my last stay here. At the time of writing this review, Marriott T&Cs state the following: Le Méridien, Sheraton, St. Regis, The Luxury Collection, Tribute Portfolio, W Hotels, Westin PLATINIM OR ABOVE WELCOME GIFT OPTIONS are 1,000 Points per Stay or amenity per Stay or breakfast in restaurant per night of Stay for Member +1 (including Resorts)

We go to Anaheim relatively frequently, because of our love for Disney, and in complete honesty, historically, I have preferred the hotels slightly closer to the park, or directly across from the entrance… However, this time, they were booked up for the second week of December, so we tried Sheraton, a higher up in quality hotel, and now we plan on doing that every time in the future. It’s still only a 10 minute walk to the park entrance, so that’s definitely not a dealbreaker, but it is worth it because of how awesome all of the people and employees are there! The hotel itself is great, a beautiful pool, nice, high-quality rooms, and a great bar, but the customer service and people were over the top perfect!!! Floretta in the restaurant was amazing, Caesar in the club, as well as Victor and Victoria serving us breakfast in the club every morning, even though we always came 5 minutes before they closed up breakfast, they always make sure my wife, toddler, and I all had full plates and were happy before they started finishing up. Coelo and Stan at the front desk we’re always ridiculously friendly each and every day we chatted with them… I don’t usually remember everyone’s names, but all of these employees were such great “people persons” that it was difficult not to…. And difficult to remember this more than two weeks after we’ve gotten home! All of these employees were great, but my personal favorite is experience was on the date that we checked in, the elevator was unfortunately down while we brought in our luggage, toddler, stroller, and car seat… Ricardo offered to help is bring all of our luggage up with us, even after he learned we were on the top (14th) floor! I kept telling him that he did not have to worry about that, but there was plenty other things he could be doing, but he insisted on continuing to help during an exhausting experience, making it clear that for every future trip we come to Disneyland, we want to go nowhere else besides Sheraton.

We’ve stayed at the Sheraton Park Hotel Anaheim several times now and it continues to be an excellent choice. The hotel is very clean and comfortable, with good-sized rooms and no issues with noise, which makes for a really relaxing stay. The location is ideal for visiting Disney — it’s only about a 10-minute walk, which is incredibly convenient. Staff are always very helpful and welcoming, and everything runs smoothly every time we visit. We’ve never had any problems or issues during our stays, and it’s definitely good value for money. We wouldn’t hesitate to stay here again and would highly recommend it, especially for Disney trips.

Stunning hotel Clean and well presented Lovely and close to disney We stayed on floor 12 and had executive lounge acsess which was amazing Both caesar and victoria are am asset to the hotel, always smiling, always helpful. Rooms are spacious, cleaned daily, water replenished daily. Lovely starbucks coffee machine Great wifi We will be back

Myself and my husband stayed here for 6 nights from 17th Nov. We were very impressed with the size of the room and had a nice view over the pool area. Sadly it was too cold during our stay to use the pool but it looked very inviting. The room had 2 comfy beds, a large bathroom and a balcony. It was a super easy walk to Disneyland. Staff were friendly. The TV had a few funny moments but the staff fixed it for us quickly. I would highly recommend and we will definitely stay here again if we are lucky enough to return to Anaheim in the future.