Jan 20, 2023
We love to stay in this area and this hotel was chosen for a convention we attended. The pool area has plenty of chairs and towels and the workout facility is great. It should be when there's a resort fee:) There's a nice path to jog around and green space next to a pond. The room was comfortable and parking convenient. Food and beverages were a bit overpriced but that is to be expected these days.
Great Customer Service
(Scott Depot, West Virginia)
Jan 18, 2023
Steve Brown was very attentive to any need I had….even the ones I didn’t know I had. He was right there offering extra towels at the pool to offering assistance carrying groceries to my room and he did so with a big smile on his face. He had a way of making everyone feel special. I hope he is compensated well for his 27 years of service to this establishment.
A nice conference venue
Jan 16, 2023
Was here for a conference last week. Facility is huge, but nothing ever seemed to far away. Service as good, and the event went off without a hitch. Pool was nice, and good for families. Food at the resort was mixed. Some things were outstanding while others were meh or worse. Only real problem I had was housekeeping came super late every day, like 5:00 PM. Would recommend for a conference.
Pool and Bars Closed for Corporate Event
(Scotland, United Kingdom)
Jan 13, 2023
This could be a nice resort. Very large with manicured grounds and very visible security which makes you feel safe. Great staff.
However, on our two day stay, between 10-12 January, we got to use the main pool only once before they closed it to guests along with the only two bars, to host a private corporate party. This was clearly a planned event that Caribe Royale knew about long before we arrived but they chose to tell us only upon check in.
Caribe Royale seem to think that removing the resort fee from our bill was adequate compensation for selling us short and ruining our break. We wont be back.
Great for a family trip to Disney
Jan 08, 2023
The rooms are spacious, and it is a nice new/upgraded hotel resort. The pool is also very large, and the slide is a lot of fun. We stayed for about a week while visiting the Disney theme parks. The room price is great, but I found breakfast and the bars onsite pricey.