TripAdvisor Traveler Rating

Love the pools and the resort. Convenience to Disney is fantastic. Can't wait for Bourbon to re-open. It was superb. Will come again.

I stayed at this hotel twice during the month of August, and both experiences were excellent. The hotel is consistently very clean and well maintained, and the staff is always pleasant, welcoming, and professional. During both visits, I had the pleasure of being assisted by Al (Brooklyn) from the bell staff. Al truly stood out. He was extremely friendly, attentive, and helpful, and he made us feel genuinely welcomed from the moment we arrived. It’s always nice when someone remembers you and takes the extra time to make sure you’re taken care of, and Al did exactly that. Great service can really make the difference in a hotel stay, and Al is a great example of hospitality done right. Between the cleanliness of the property, the consistently pleasant staff, and the exceptional service from Al, both of my August stays were very enjoyable. I look forward to returning and hope to see Al (Brooklyn) again on my next visit. Highly recommended!

5 Star Review! Beautiful hotel, beautiful location for the International Council Shopping Center conference. Great food, great VIP staff.

The hotel need refresh as room carpet and wall paper are old. For example, only two usb charging ports are availble and they are on a clock, and one of them does not work. I do have usb charge adpator myself. But this just tell you how out of date the hotel is. I was at the hotel duing the Megaplex event. I heard the hotel was packed about 7 or 8 thousands people. Basically you have to squeeze to get in the hotel. All the bar, pool and other area were pack with people. Avoid if you can.

Hotel rooms were very nice! Clean and updated. Parking is very expensive. As typical property meals are expensive. Pool area is about to be renovated so didn’t have but 3-4 umbrellas and they need 30 or so of them. Pool slide for bigger kids… nice gym… central to lots of fun things to do