TripAdvisor Traveler Rating

Our stay at **Universal’s Endless Summer Resort – Surfside Inn and Suites** was fantastic from the very first interaction. The team made a great impression straight away — friendly, approachable, and quick to respond. I had sent a room request ahead of our stay and it was acknowledged promptly. We were lucky enough to receive exactly what we had hoped for (which I know always depends on occupancy), so that was a brilliant start. Check-in was quick and smooth, with very helpful front desk staff who made the arrival process easy after a long travel day. To our surprise, we were upgraded to a two-bedroom suite — an amazing bonus for a two-week stay! The suite on the 6th floor was bright, spacious, and incredibly comfortable. It can sleep up to six, so for our family of four it felt wonderfully roomy. Our bathroom had a bathtub with a shower over (just for reference, as I understand not all rooms include a tub). One unexpected highlight: we could see the **Walt Disney World Fireworks** from our room — admittedly from a distance, but still a fun surprise at night. The in-room kitchenette was really handy and included a full under-counter fridge, microwave, coffee machine, and picnic-bench-style seating — perfect for quick breakfasts or snacks between park visits. The **Beach Break Café** restaurant served a great variety of food, and the kids’ meals were particularly good value at around $8. Options included chicken strips, a burger, or pizza, served with seasoned fries and a small drink (water, milk, or juice box). There was also a microwave and toaster available for guests to use in the restaurant area, which was a thoughtful touch. The whole hotel felt exceptionally clean and very well maintained throughout our stay. Transportation to the parks was generally excellent. Buses to **Universal Orlando Resort** parks ran frequently and were easy to use. The only slight exception was **Universal’s Volcano Bay**, which seemed a little more hit-and-miss during our stay. The hotel itself is in a very convenient location — about a 5-minute drive to **Universal CityWalk** and less than 10 minutes from **Universal Epic Universe** and Volcano Bay. The pool is heated, although it did feel slightly cooler toward the end of our stay. That said, the lifeguards were fantastic — always attentive and regularly running training drills, which was reassuring to see. A **Walgreens** directly across the street was incredibly convenient for groceries, drinks, or any holiday essentials you might forget to pack. There’s also a **Starbucks** just inside the main entrance. It can get busy in the mornings (as you’d expect!) but seemed much quieter later in the day. Laundry facilities were another practical bonus. We found laundry rooms on two floors of Tower 1 with large washers and dryers, plus vending machines for detergent. Everything could be paid for contactlessly or via an app, which made it very easy to use. Finally, the **I-Ride Trolley** stops (G6 Green and G6 Red) are located on either side of the hotel, making it simple and convenient to travel up and down **International Drive** and **Universal Boulevard**. All in all, this hotel delivered great value, comfort, and convenience for our Orlando stay. Between the friendly staff, spacious suites, and excellent location, it’s a place we’d happily return to.

cheap, cheap , cheap. disappointed especially for a Loews hotel and a Universal Hotel. the room i stayed at had no bathtub. The shower was all glass, no railings, and the hot and cold weren't marked, so i got hit with hot, hot, hot water. and there were big bottles or shampoo and conditioner. no little bottles. you have to scroll to find out the different channels. and i filled the coffee cup and put the lid on, the cup flattened, with hot coffee. i no longer trust Loews or Universal Hotels.

great universal hotel for anyone planning there best family holiday ever, shuttle bus to and from parks was handy, there is one every 15 minuets, pizza available late at night which was perfect after coming back from the parks and you are a bit peckish. oversall great stay

i was really looking forward my trip. Going to all the Universal Theme Parks, especially the brand new Epic Universe. but i was lying in bed and my back started itching. The hotel moved me to another room, but for the next 3 days, i was still scratching. and didn't get a good night's sleep. i placed a wake up call for my Epic Universe visit , i didn't get the call, picked up the phone and the line was dead. Almost made me late for the shuttle. It wrecked my whole vacation. I was so disappointed.

Our family enjoyed the Surfside Inn and Suites. The people we encountered at the front desk area were helpful and kind. The hotel was clean. The rooms were tastefully decorated. We appreciated the space the "2 bedroom" suite offered our large family. The hotel is within walking distance of some restaurants. The shuttle service made it easy to get to the parks. We never had trouble finding a parking spot and this was at a very busy time of year. It was convenient to have a pharmacy across the street for things like distilled water for a family member's c-pap machine. A son left a few rings on the desk in our room. We didn't realize this until days later. The hotel was super organized with their lost and found procedures. This required communication between housekeeping, security, the management. And it required honesty. Thank you, Surfside Team, for helping us reunite with our belongings. The only area that I would love to see improved is the Beach Break Cafe. Tastier, healthier options with better signage for those with food allergies would be a wonderful upgrade.