TripAdvisor Traveler Rating

The Swan Reserve is head and shoulders above all of the deluxe resorts at Disney. It is quiet, service oriented and is a welcome retreat from the theme park craziness. If you want the hustle and bustle, just cross the street to the swan and dolphin pools etc which are accessible to you since these are all Marriott properties. The food at Amare (the Reserve’s signature restaurant) is delicious! The service is impeccable! We have stayed 6 times and the rooms are modern and spacious. Very comfortable with outstanding Epcot views. We will never stay anywhere else and as annual pass holders, we do frequent Disney. Thank you Swan Reserve for all the fabulous stays , see you in December!

We enjoyed an excellent meal at Amare through Magical Dining. The Mediterranean cuisine was exceptional, the service provided b Kim was top-notch and the atmosphere was light, airy and confortable. They have an excellent wine selection as well. We thoroughly enjoyed our experience and recommend Amare and Kim

Stayed here for 10 nights as a family of five. We stayed in a suite which suited us perfectly as there were two queen beds and a comfortable double sofa bed in the lounge. The toilet and bathroom was accessible from the bedroom and dining space which worked well. Three giant televisions in the suite, so children were happy! Lovely large dining table which enabled us to eat room service/ breakfast together. Mini fridge and coffee machine available. We also requested a kettle so we could make tea. The hotel is new, modern and very clean. We loved it! We had looked at various Disney hotels and we’re not fans of the character styling and bright interiors. This hotel is more classy and muted - same soft colours that the Waldorf use. Pool area was small but nice. Live guitarist sang and played a few evenings. The location is perfect for all the Disney parks. Guests of this hotel can use the facilities of the Dolphin and the Swan, meaning there are three pools to choose from. We visited the Dolphins pool most as there was a water slide, waterfall and more pools to choose from. The Swan and Dolphin are just across the road, which put me off a little when reading about this, but in reality it’s no issue at all. The water taxis to all parks are outside the Swan/Dolphin which is 5min walk at most. We walked home from Epcot a few times and it was a pleasant walk back - in fact it was probably quicker than the water taxi! Disney Boardwalk is an easy walk and just beyond the Swan Hotel. Hollywood Studios was so close, the Tower of Terror can be seen from the main entrance. The close proximity meant that our older children were able to easily pop back to the parks to do some rides without us and we felt they were perfectly safe Bus stops are outside the hotel which run to Disney Springs, Magic Kingdom and Animal Kingdom every 20 minutes.

Overall, the hotel and staff are nice but the fact that they add a $40 resort fee PER NIGHT onto the price for nothing besides internet and water, is BS. They also charge $34/night for parking. It feels like just a standard, boring business traveler Marriott hotel with nothing unique about it.

So I will start with the pros , Rooms and property is clean which is a big thing for me so I was happy about that . You have access to all 3 property pool amenities which are very nice , plenty of activity amenities to keep your little one engaged & occupied. Easy access to epcot and hollywood studios and the boardwalk via water taxi or walking . CONS ; self parking is not sheltered which may seem like no big deal but when it’s 95+ outside you wouldn’t want your car baking in the sun , bed is super hard it’s tolerable but definitely not pleasant im sure a disney Marriott property can provide way better , Towels and wash clothes are paper thin they don’t have to be premium cotton but again Disney marriot should do way better, there are not any do not disturb signs provided for the rooms which I thought was … strange …& staff , I read reviews about them not being pleasant and I figured eh that’s not the worse for me because i can navigate people . Which i did do ,but they are indeed not pleasant it’s like the vibe in the hotel, Idk what goes on in the team meetings but they all can deff use a little more magic , kindness , Something to bring them some spark !