TripAdvisor Traveler Rating

Let’s me start with saying that this is not your typical Disney resort. If you’re ok with a standard hotel without all the Disney theming then this is a great choice. This is a newer hotel that is clean and quiet. The rooms are small but they have killer views (at least the ones facing Epcot) and great showers. The staff were also super friendly and helpful. If you’re traveling with small kids or this is a once in a lifetime trip then this probably isn’t the place for you. If you’re a Disney adult like us with older kids who have done it all there, then this is a great choice.

Very new hotel that was just built. Very modern with bright decor.

The Swan Reserve is a lovely hotel. While staying on Disney owned properties probably provides the best overall park experience, for Marriott owners the Swan Reserve and sister properties is a close second. The hotel is walking distance to Epcot and qualifies you for early park entry. The hotel is modern, bright and upscale. They were able to accommodate my request for nearby rooms which was helpful since we were babysitting our granddaughter. We had Epcot view rooms and delighted in watching 3 fireworks shows from our bed! I was very happy with the rooms. Across the street, you have access to a playground, “beach”, restaurant and other activities. The Disney boardwalk is a short walk further and has more dining options. You can take Disney busses and ferries from there. We had been staying at Grande Vista but took one night at the Swan Reserve to have easy access to Epcot. It was a nice break for all of us.

The resort is awesome. However the service level at “Amare” needs attention. 10 minutes before greeted at restaurant. Then sat for 15 minutes until Restaurant Manager Gabriel came by…..she immediately remedied situation. Very unusual and hopefully won’t occur again. We’re loyal fans of resort and try to use restaurant versus Cake Bake!

Sorry but can't give a strong rating for a hotel which charges $50 per night "Resort Service Package" and does not offer a single thing as part of that package. Rip off. Just increase your daily rate instead of charging people for "Grounds", "Occupancy/Tourism", and "Resort Service Package" along with tax for each. I did not even mention the extraordinary $40 per night for self-parking in an open-air parking lot. This is an example of a hotel who is trying to lure you with per night rates, only to add all these extra fees. I am all for a federal mandate on this issue based on hotels like this one.