Helpful service from the front desk and restaurant — James in particular stepped up to help me figure out a tricky payment question and went out of his way to make sure I got my food order in before the kitchen closed at the end of a long travel day. My only regret was that I didn’t get to use the water slide!
Best check-in ever! Thank you James
Feb 18, 2024
Awesome check-in experience with James. It was a busy show and lots of people were waiting for rooms, I had just arrived from a long flight and James took petty on me and found me an available room. He is a truly nice guy and I appreciate the extra care he took over me - when I needed it most. My impression of this hotel has completely changed after this experience - promote this guy please!!!!
Beautiful resort stay
Feb 18, 2024
Our stay was truly excellent! The room was spacious and very clean. The pinz and pints food and games was great. Jay at the front desk was AMAZING! He helped us ensure our stay was flawless and was very informative. We asked about hosting a potential event at the resort and he was so helpful in showing us around and getting us the correct contact information. 10/10 recommend!
Excellent Thanks to Carlos Front Desk
Feb 17, 2024
Carlos at the front desk was amazing!! He gave me a map. My husband and I came to see Bill Burr at Agua Caliente. The resort is literally around the corner from the concert venue. So much to do spa and golf. There's daily activities and a Happy Hour! Pool has a gigantic waterpark slide.
Best weekend ever!! Thank you Carlos!
Great staff = great conference
(San Diego, California)
Feb 14, 2024
Megan & Alexis at the front desk are exceptional. I drove in early, and they were able to help me find an available room that was even a bit of an upgrade. It was close to the ballroom and had a view. Thank you, gals! Thank you, Bonvoy!
The ballroom meeting staff have been excellent.