The Westin Kierland Resort and Spa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

3134 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Incredible Stay!

virginiaaM9050DZ (Windsor, California) on Jul 07, 2024

What a great stay in the villas of this fabulous resort! Antonio was very accommodating in getting me the villa I preferred. The staff are very polite and efficient. A big shout out to Barry, the night clerk, who thoroughly provided information and special attention with first-rate professionalism. If you have an opportunity to stay here, by all means do it!

TripAdvisor users rated this property 5 out of 5

All round great hotel

JaneR18375 (Poulton Le Fylde, United Kingdom) on Jul 06, 2024

This hotel is the perfect location to enjoy Scottsdale. 2 beautiful open malls within walking distance with shops, restaurants, cinema, all covered in shady palms. Hotel Pools, lazy river, grounds are beautifully kept. Staff are excellent, friendly, helpful and professional. We have stayed in this hotel 14 times, always in June, for hot , dry weather. Don’t be put off by the high temperatures, the humidity is very low. The hotel is geared up for UV sun protection, shade and water everywhere. A wonderful place to visit.

TripAdvisor users rated this property 5 out of 5

Nice sized pool, not too big or small

kimberly s (Phoenix, Arizona) on Jun 22, 2024

Used our Bonvoy upgrade to a casita. Was beautiful. Fridge and microwave, balcony, fireplace. Was the closest to the pool slide and lazy river. Had some fun activities at the pool (bingo, water balloon baseball). The lobby has two tanks with two snakes in them! I HATE snakes, but I felt bad for them and the tanks were sooo small.

TripAdvisor users rated this property 2 out of 5

Adventure pool

Tiffany C on Jun 16, 2024

My review is specifically on the adventure pool area. The pool area was mediocre. The lazy river was only 3.5 feet deep which makes it hard to float with feet in if you’re over 5 foot tall. The pool area isn’t very big or deep. The slide is short and slow so only fun if your kids are 5 and under. The surfing is extra. Like a lot extra!!! It didn’t state on their site you had to pay to utilize that area so we had disappointed kids when I didn’t plan on spending a few hundred extra. Lots of good seating options which was great. Friendly staff. The food is pricey and you basically serve yourself (pick it up at the bar), but we still tipped. The worst part of the whole stay was the amount of trash. Trash everywhere!! Which is disrespectful of the Guests, but the report has to stay on top of it. The lazy river was full of trash so you’d be floating and touched by a piece of trash floating by. I’d recommend this resort only if you can find a really good deal.

TripAdvisor users rated this property 5 out of 5

One of the best.

patraveller2007 (Philadelphia, PA) on Jun 11, 2024

The Westin Kierland has it all, great staff, great location, great amenities, great restaurants. Check in was flawless with a friendly, helpful staff carefully explaining all the amenities. Rooms are large and comfortable. The Westin Heavenly beds truly are heavenly. Lots of outlets well placed in the room. Entire property is well maintained. Faro & Brag, the main restaurant, has an outstanding breakfast buffet which includes an omlet station. It is also very nice for dinner with a large indoor space and a nice outdoor patio. The pool area is extensive with an adult pool, family pool and lazy river. The resort is across the street from the Kierland Commons and Scottsdale Quarter Malls, both upscale with lots of shops and great restaurants. The best part of the experience is the staff who go above and beyond with a smile. We will definitely return.

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