Overview
Across the street is an upscale haven for shoppers, the Kierland Commons, tee-off for 27 holes of golf or laze by the pool, popular for kids of all ages.
Resort fees include
- Unlimited in room high speed internet access
- Local, domestic long distance and 1-800 telephone calls
- Access to Agave, the Arizona Spa facilities and usage of the Yoga & Well Walk Fitness classes
- Tennis courts & full tennis equipment rental
- Expanded shuttle service to adjacent shopping at Kierland Commons & Scottsdale Quarter
Check in
4 p.m.
Check out
11 a.m.
Rooms
732
Inclusions
Rooms
Amenities
Location
Reviews
Overall, poor customer focus and exceptionally high prices
dosso31 (London, United Kingdom) on Dec 06, 2024
We had high hopes for our visit because the hotel had been recommended to us (by a friend who stays here for business). Frustratingly, it was a let-down from the start when we entered the foyer and saw that the promised great views had been replaced with glazed over windows to cover a load of construction. Not only that, there's also no restaurant to sit and enjoy the golf view. WE WERE NOT TOLD THIS WOULD BE HAPPENING, and it had a material impact on our stay. We didn't have any choice at this stage, so we checked in, only to find the room we'd been given was the very furthest room from reception as possible, bar 1 other room. The walk was LONG and offered absolutely no view of the course. No robes in the room - not a showstopper but poor. It's not like this is a cheap hotel - the prices are hugely hiked up, likely for all the conference attendees who can expense all these little pleasures. We should have been told at least about the construction. We expect more from Westin and likely won't come back to this hotel again, as they just don't seem to care.
Noise Noise Noise. Definitely no resort vibes
David F (Libertyville, Illinois) on Nov 28, 2024
Man, this was bad especially for the premium price and brand expectations for a Westin Resort. The worst thing is a construction crew started work right beneath guest room windows at 6:00 am, waking guests up with their talking, laughing, power tools and beeping equipment. We were informed a new bar had to be installed by Thanksgiving day for a grand opening so they had no choice but to start early each day. I hope the guests after us enjoy the new bar. Then at the breakfast place called Faro & Brag they let people talk and watch videos on speaker phone. We actually complained and moved tables but the adjacent table did the same. Kids listening to cartoons and playing video games on full volume is just not acceptable and they should enforce a policy. This is absolutely not worth the premium price one pays for a Westin resort. It’s pretty enough and the pools are OK but not spectacular. Dining is meh at best. Do yourself a favor and go to a quieter resort. Avoid this noise fest.
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