TripAdvisor Traveler Rating

Great experience! We really appreciated the friendly service. A special thank you to Justino and Daniel Ferrera, they made it extra special. As we say here, the service was sur la coche.

Everything was great to be honest. To make it simple: Beach: 10/10 - clean, wavy, warm and beautiful (lots of long chairs) Service: 10/10 - everyone is nice and welcoming Rooms: 9/10 - A/C unit was not the cleanest, but the room was spotless Entertainment: 9/10 - always something to do, but make sure to ask for the plan of the week and available activities so you don’t miss out Food: - Buffet: 7,5/10 - some days lacked diversity and quality. Overall good, but desserts need improvement - Restaurants: 8/10 - depending on your meal selection, it can be anything from okay to exquisite Special thanks to Justino, the best and realest waiter ever. From: Pizza Man ??

Disappointing Experience Despite a Beautiful Beach The beach is definitely the best part of this resort. It is beautiful and was the highlight of our stay. Unfortunately, the overall experience was disappointing. The front desk staff were very rude and not welcoming, which made dealing with the hotel frustrating. There were also almost no beach activities, so we had to go to the neighboring resort every day just to play basketball. The food was okay—not bad, but nothing particularly impressive. The rooms were decent and comfortable enough.

Always great, this is super Hotel. 5 start. Magnificent.

The hotel is excellent, the entertainment team is wonderful, they have very good shows, and their director is a friendly and highly competent person.