Emotions by Hodelpa Puerto Plata reviews
4105 TripAdvisor reviews
Fabulous Vacation
Pam F (Sudbury, Canada) on May 13, 2025
Great vacation. Food Buffet was very good. Lots of variety each day. The pasta was delicious in the buffet. Kids of all ages found something to eat. No one went hungry Grill was great. Repetitive but expected. A la Carte Mexican was very good. Decor was nice. A la carte Italian was very good. The ravioli and risotto were delicious. A la carte Dominican was fabulous! Highly under rated by others. Rooms Very comfortable Safes worked Hot showers Cleaned daily and done very well never a complaint. Fridge filled each day. Beach Very clean Lots of beds in May Limited shade Some sales people on beach but if you say no thank you they move on. Pools Clean and cool Swim up bar closed likely due to off season. Pool very dirty after weekend guests but was cleaned well when they left. Excursion Booked with Ramone off the beach. He was fair and we had a blast. Staff Fantastic and made you feel welcome. Some spoke English or French and of course Spanish. All tried to communicate. Entertainment Many activities available. Bike tour was fun. Archery wasn’t available. Entertainment staff were fabulous. NEGATIVE My only negative was the picture guy from the resort. He was pushy and didn’t take no thank you. Everywhere we went he was there. One caution is the people in navy blue are up sellers to the élite club.
Emotions AI - Forest Beach Club by Hodelpa
katrina81476 (New Bedford, Massachusetts) on May 11, 2025
This was a trade done thru RCI - Within RCI it is listed as Forest Beach Club by Hodelpa. Our stay at Emotions All-Inclusive Resort provided the peaceful beach escape we were looking for, with its well-maintained grounds, ample amenities, and friendly staff. However, there were a few aspects that could be improved. Pros: • Beautiful Beach: The resort offers a lovely beach with plenty of seating and shaded areas, perfect for relaxing by the water. • Pools for Everyone: With two main pools and a kiddie pool, there’s a spot for everyone to enjoy. • Well-Designed Grounds: The resort is beautifully landscaped and very walkable, making it easy to explore. • Varied Activities: Guests can enjoy a range of recreational options, including a tennis court, batting cage, archery, and a kids’ play area. • Convenient Location: A shopping mall is within walking distance, adding to the resort’s accessibility. • Comfortable Rooms: Our room was pleasant and even included a small kitchenette. However, basic essentials like dishes, pans, and silverware were unavailable. • Entertainment & Shows: We enjoyed fun experiences like Retro Night, a Michael Jackson performance, and fireworks, which added to the resort’s lively atmosphere. • Friendly Staff: Many employees were wonderful, including the dapper gentleman at Opus, whose service was especially memorable. Cons: • Confusing Check-In Process: Upon arrival, the check-in procedure felt disorganized. The staff member left mid-process without explaining what was happening, creating unnecessary confusion. • Sales Pitch Disguised as a Tour: We were told we’d receive a tour the next morning to help us navigate the resort, but it turned out to be an unexpected sales presentation which we would have declined. • Limited Room Amenities: If a coffee maker is included in the room, non-dairy creamer packs and at least one spoon should also be provided.
AMAZING
Rednas S on May 08, 2025
We stayed in this resort for 2 weeks. The staff and service was amazing. Especially Chemo that is responsible for the oak restaurant and the good wines that are not included in your all-inclusive deals did an outstanding job to make us feel at home and serve us the best wines in his Portofolio and offer us all the dishes served from the restaurants in the resort! This person knows what is guest services!! The rest of the staff is also super friendly and helpful. The food varies every day. We know as we stayed for 2 weeks in a swim-out room! Highly recommend as you have your private pool during busy weekend days.. We really got a vip treatment the whole stay. One tip don't fall for the sales talkes of the memberships because they make you feel uncomfortable if you don't go for it.. Tours service on the property as a recommend as we had an amazing experience via Leo that booked us 2 tours(sunset horse riding and waterfalls and Monkeyland combo). A advise for the resort is to be able to change your towels as well at the towel service around the pool for the guests with a swim out room. We loved our stay at Emotions Hotelpa Puerto Plata !! Many islanders in the Caribbean can learn from the friendless people is DR!!! Warm regards, Sander &Amber-Grace
Nice to see some things don't change
Cathy P on Apr 26, 2025
fter 5 years we returned to Emotions by Hodelpa in Playa Dorado. What did we find? Not much has changed. We were greeted warmly by familiar faces. Xiomara in the Member’s concierge office enveloped me with a big hug. Roberto in the Opus Bar surrounded my husband in a bear hug. We had read some recent reviews complaining about large crowds from cruise ships taking over the resort. There were at least 2 days where cruisers visited the resort. Besides the traditional dancers greeting the group as they arrived, we did not notice the additional visitors. We didn’t expect them to affect the member’s only areas, but I also didn’t see an effect by the main pool, on the beach, or in the buffet. Not sure what all the fuss was about. Good for the resort for trying to explore additional income sources to aid in the post-covid recovery. The beach for most of our stay was beautiful and free from seaweed. Unfortunately, day 7 the seaweed showed up as well as excessive windy conditions, resulting in a red flag day. The resort has many activities for those who want to be active. There is a gym, tennis court, batting cage, archery, soccer field, giant chess board, mini-golf, and a real golf course right across the street. Special mention to some of the wonderful staff who made our stay memorable: Leonidas who serviced out room, Roberto in the main buffett who moved like lightning, roberto and Alberto in the Opus bar, Genesis and Scarlett in the Aroma Restaurant, and Xiomara who magically makes all problems disappear (especially when our flight was affected by a storm and we had to stay a few extra nights).
Mexican restaurant on point
Ashley D on Apr 23, 2025
Hotel was good needs a little remodeling and some fixes to be like the old days when it was new but really nice the Mexican restaurant was excellent and the service was on point the server Junior Victor Yolanda was the best and another guy but I don’t remember his name the hotel had really good service