TripAdvisor Traveler Rating

We were disappointed with the ambiance of the hotel. It didn't look like the pictures online. It seemed expansive but the layout actually was kind of cramped. We had high expectations for the music and entertainment but were underwhelmed. One night there was only a DJ with very loud music until 11PM which we could hear in our room. A couple of nights they did have bands with live music. The only night there was a show it was a magic show. The room wasn't what we expected. The food wasn't good.

Everything was very good; the staff took great care of us—especially Yeine, who was excellent.

My family and I had an amazing time at Emotions by Hodelpa. The buffet was incredible and the workers treated us very well. Our hotel room was clean and comfortable. One day when we were having breakfast we met Yeine and she was very lovely. Yeine treated us like we were family and made our vacation very memorable. My family and I enjoyed our stay here.

My stay at this hotel was very disappointing. The rooms were dirty, smelled strongly of mold, and had water leaking from the ceiling. The floors and even the bed were wet. We reported these issues and were moved about five times, but every room had similar problems. I also paid extra for a room with a jacuzzi in the adults-only section. After being moved due to the mold and maintenance issues, I was given a room without a jacuzzi and never received a refund for the price difference. Overall, the poor room conditions and lack of resolution made for a very disappointing experience.

I stayed for a business trip and had a really good experience. The staff was friendly, the room was clean and comfortable, and the environment was calm and relaxing after work. The service was good overall, and I would stay there again.