TripAdvisor Traveler Rating

We paid to attend a day at this resort during our cruise on Norwegian Pearl. It stated you could bask in the sun (relaxed) on the beach or pool. You could not relax on the beach because literally every few seconds, someone was asking to sell you something. The pool bar was not manned, so you had to get out of the pool to get your drink. If you go there as part of a cruise I would not recommend it.

I stayed at Emotions Resort the first week of April with family and friends. The resort is small, and the staff were very welcoming and helpful, which was the best part of the stay. However, the resort needs a lot of maintenance. The indoor pool was visibly dirty, and after heavy rain, the resort flooded—many first-floor rooms and the pool were affected, showing poor infrastructure. Our room lacked privacy due to a connecting door that couldn’t be locked from our side. The food was not good and had very limited options. The bar did not offer premium alcohol, even with upgraded packages, and the pool bar was out of service despite being advertised. The pool layout is also poorly designed. Additionally, our living room AC did not work the entire stay, and check-in took about two hours. Overall, great staff but the resort needs major improvements.

We stayed at Emotions Puerta Plata March 31 to April 7 as a group of four. We have stayed in high end 5+ star and low end 3 star resorts during many years of travel to the DR. Mexico and Caribbean. Emotions PP was a last minute choice as an Easter get away and we were not expecting perfection. The resort grounds and rooms are very clean and well maintained. The rooms a bit dated but completely functional. We had clean towels daily and the mini bar was replenished with water, pop and two mini cans of Presidente beer. The shower water was often lukewarm but the resort was a full capacity over Easter. The food at the buffet was excellent - saw the chef doing a check while there, so it shows someone cares. The A la Carte restaurants were good. Restaurant staff often seemed well intention-ed but need a bit more training. For the resort price point OK! The bars were again ; OK. The drinks were served quickly and were easy to get. Unfortunately there is no lobby bar and the resort lobby is small and not a place to relax. The entertainment is typical DR resort stuff: Loud, amateurish, cheery and colorful - the noise dropped after 10:30PM . The pools are very small but the beach is lovely and there always seems to be enough beach chairs. I recommend the darker blue ones as they seem newer. There are lots of beach vendors but if you say no, they leave you alone. We tip at resorts, if service is good and did so when deserved, we have found the Dominican resorts are classy and seem not to grub for tips. This is a lovely difference from some other destinations. Overall: Emotions is a good clean basic resort on a lovely bit of sand, a good value for the price point.

This is not a 4.5 resort. We were very disappointed. It needs some TLC. There was nothing special about this resort. First, I am not a big fan of buffets and was looking forward to the a la cartes. They were very disappointing and honestly the food was not good. I have stayed at many resorts and have always enjoyed a great steak dinner, seafood, pasta (not here). I felt this resort did the bare essentials for everything: food, drinks, entertainment. I have never been to a resort where you had to buy special drinks or food. Our room was not clean and the towels were limited and dingy, that is if we got enough. They mention a mini bar in the rooms ha-ha, a couple small cans of beer and again limited water. I will not go back.

Hodelpa is an amazing place this HOTEL is excellent. The food is amazing, the Service is great, the people are friendly, helpful, and professional. The rooms are clean, and the beds are comfortable. The beach is great. This Is a wonderful place to Stay. My wife and I loved it. At night is quiet and during the day is active and lively, but no overly noisy. The amenities are adequate for a place like this. I will recommend it to anyone who wants to spend a wonderful time with their family in a comfortable safe atmosphere.