TripAdvisor Traveler Rating

This was my second experience at Viva Wyndham. I completely enjoyed my stay in the Bungalow taking advantage of the private plunge pool. The grounds are prestine, room service very accommodating. The food was delicious. I loved the Asian theme sushi night. This year I enjoyed the beach more as last year the water was extremely rough from a storm system. The pool was perfect and the animators were on point. Ula & Connie were always pleasant and made a check in daily friendly and non-invasive, introducing themselves and explaining what the events were on a daily. They were motivated and energetic and I had a blast with the pool party. I wish the bubbles were available though. I did have a few small issues with my room ( nothing is perfect) that was quickly addressed. Adonis, our butler, also was so pleasant, introducing himself explaining he was available if needed. The cleaning ladies were so polite and always had clean towels daily with their passing in the evening again to restock anything needed. I booked a massage on the beach and although I forgot her name she was fantastic. I will definitely do that again next visit. Also booked the monkey excursion and had a blast. Very memorable ??

1/5 just now on Google The worst experience I have had in the Dominican. I tested positive for salmonella food poisoning after arriving back home to Canada. I got eaten alive by tiny ants that were literally everywhere including our rooms, the beach sand, on all the pool chairs and beach chairs and even on our balcony chairs. I had tones of super itchy bites all over my legs and arms that have now left scars on my body from these tiny ants. The staff are also super rude and when you sit down for food at the buffet no one seats you or even offers you a drink. I would finish my meal and have to go to the bar to get myself a drink after dinner. The power kept going out at the resort everyday, several times a day. We say down at an a LA cart restaurant at 6:30pm and because of the power outage we still had not received our meal by 8:30pm so we left and went to the buffet. There was no WiFi in our rooms. The Viva v club is a scam and they wasted over an hour of my vacation time trying to sell me on buying there ridiculous package which I denied. They cancelled one of the excursion I booked without any notice. I spent the rest of the week at the lobby each day wasting my time trying to get my money back. I paid in cash and the money they gave me back was fake US currency. I tried to use it in the hotel souvenir store and they refused to accept it. I complained again that they need to refund my money with actual real US currency and finally on the last day as I was boarding the bus to the airport they exchanged the money for acceptable US currency. Stay far away from this place I am still incredibly sick with food poisoning and I would not recommend anyone to risk their life at this resort.

Truly enjoyed my stay at Viva, even though I got sick on the second day. The cleaning lady was very caring and gave me tips on how to recover quickly, which I did. I was therefore able to spend countless hours in the clear water of the sea and the nice and quiet pool (it was over 40 degrees all week!). The animation team is great; they're friendly without being intrusive. Uli's moves, Connie's beautiful smile and lovely accent, la bienveillance et la gentillesse de Justine... They all contributed to a friendly atmosphere. Beach is incredible and long enough for nice walks, place is clean, staff is polite and friendly, food is ok (didn't eat much after I got sick). It's a fairly small resort, which I prefer.

A very nice Hotel with great food and drinks (the hole time). The location are so beautiful. The ocean with clear blue water invites you to swim. Our Highlight were the Animation. They was so great. I did so many activities with the animation team and mostly i love Connie, Uli and Federica they are so amazing and happy people i never seen bevor. I had so much fun with them every day. Thank you for all. I will be miss you all. :)

After having gone to the Bahia El Portillo 6 months earlier, I wasn’t sure I wanted to go back to Samana, but we got such a good rate on this hotel that we decided to try. I was a little hesitant going in since the service at the other hotel was not great. The Viva did not disappoint, it is a small adult-only hotel, the service was good, check in was quick, everyone from the buffet to the bars and à la carte restaurants were friendly and always said hello with a smile. Service was sometimes slow, but we are on vacation afterall. At least the staff didn’t look like we were bothering them. Some high points: -Small resort - Which means it’s not overcrowded, and very easy to find your way around. No need for golf carts to get anywhere, everything is central and walking distance. -Beach towels - I have been to many all inclusives and this was the first time ever that I have seen a hotel just put out beach towels on a table and you can take as many as you want. Obviously there were some people who overdid it, and reserved chairs at the beach and at the pool using up all the towels, but we were still able to find chairs at the beach no matter what time we showed up. I’m not sure if it’s the case it the busier seasons though. -The Beach - absolutely beautiful, small waves that made it fun to jump around in the ocean and zero seaweed -Animation - I don’t usually participate in activities and don’t mingle with the animation team. But Viva does things differently, the animation team was not just locals, they hire foreigners on 6 month contracts, which make it easier for guests to communicate with them. Justine (from France), Uli (from Germany) and especially Connie (from Scotland) were just adorable. So were all the others. They are also the ones who put on the nightly shows. Including the dancing ones. A lot of work goes into their jobs, and they do it with a smile. As for the rest: The rooms are clean, nothing fancy, I thought it was weird that we had one chair, but no table. I got sick one day and stayed in my room and ordered room service, I had to eat on my bed since I didn’t have a table. À la carte restaurants. Reservations are easy to make via the Viva app. Fusion was the best of the 3, I got food poisoning after eating fish at the Mediterranean. I also heard others were sick as well. These things can happen, I’m not blaming the hotel in any way. Buffet, food was not bad, good selection, but everything was always cold. They brought out a tray of potatoes from the kitchen. I was the first to serve myself, I figured it would be warm, since they just brought it out, but even that was cold. Bar - good selection of cocktails, cappuccino machines, friendly service. Pool - I was at the beach all week and didn’t use it at all. But it looked nice So overall I rate this hotel a 5. It wasn’t perfect, but it was great for the price we paid. I would definitely come back and recommend to anyone.