TripAdvisor Traveler Rating

This resort location is beautiful and the service, atmosphere, and staff are wonderful! The all-inclusive food, drinks, and activities are an exceptional value for the money, and booking extras such as excursions, spa visits, hair salon, etc. is easy via the front desk or app. The room was spacious, clean, and housekeeping refreshed daily. Our anniversary was made extra special by the housekeeping and restaurant staff, and the bartenders and waitresses made sure our champagne glasses were never empty! A very special thank you to bartenders Pedro, Rosaury, and Leandro -- Marcello and Hilcia at Le Marche -- Samir and Carla from the entertainment team -- Yocaira at the beach bar area -- Teddy and Nikolus in Watersports -- and Josefina at the spa! It was by far the best resort stay overall we've had, and we can't wait to return for another week!

The Viva V by Wyndham hotel has excellent facilities, the beach is wonderful, and the entertainment team is fantastic. The excursion organization is very good, and the food is excellent. A special thank you to the Fusion Restaurant team for their kindness and enthusiasm. Thank you, Juliansy, Emelyn, Carlos, Luisa, Yisel, and Risaury!

We had the best time!!! Esther, Hilcia, Marcelo, and the rest of the team were amazing! Made all dining times exciting. We felt so well taken care of. They knew our names by heart, knew our drink orders too.

We had a wonderful experience at this adult all-inclusive hotel! The location was beautiful and convenient, the atmosphere was relaxing and welcoming, and the rooms were comfortable, clean, and well maintained. The food was delicious, and the service was excellent throughout our stay. Specially Marcelo, Magaly, Maria, Yoel, Jose, and Lismario. They were extremely attentive and their attention to detail was excellent. From remembering our names to what our drink of choice was. Barbara from the tours and excursion department was very helpful when we were purchasing our tours. She was extremely knowledgeable and recommended just what we needed. The hotel offered great value for the money, and the overall environment was peaceful, with minimal noise, making it easy to relax and enjoy our vacation. One suggestion for improvement would be to add a smoothie section to the breakfast buffet. Everything exceeded our expectations, and we would definitely recommend this hotel to anyone looking for a fantastic all-inclusive getaway.

The customer service has been great. Isidro our waiter in buffet area has been nothing but amazing. Very attentive and made sure our drinks did not fall short from perfections. When coming, i recommend requesting to sit on his area.