TripAdvisor Traveler Rating

This was my second time to this boho-vibe chill getaway I love that it is not hear any resort areas Stunning 5km long beach

We really enjoyed our time at this Resort and especially our dinner at Fuzion restaurant. Our servers were Gabriel and Luisa and they were absolutely wonderful. We were celebrating a special birthday and they really went out of their way to make the evening fantastic!

My husband and I arrived on an evening the end of March. Check in was good and we were shown to our room quickly. We’re not shown what the room had to offer( where the safe was, how to work the AC, where to get the water). Headed to the buffet to get something to eat. It was nice that the buffet was still open. On the whole, we were very happy with our room. Was always kept clean, had fresh towels and the water in the shower was always hot. AC was good as well. Our location was close to the main lobby. Heard the nightly entertainment but did not bother us. The resort on a whole is beautiful. A very lush property. The gardeners always working to keep things looking well kept. Kudos to them. The beach was enjoyable as well. Lots of chairs. Ever had any issue getting a chair. Which was nice. Unfortunately, the red flag was posted all week but that was okay. A great beach for long walks. The pool looked beautiful. Unfortunately, one day we went in it looked dirty and there was garbage floating around( Kleenex). In my opinion, there is not enough shady areas around the pool. Need more umbrellas. The tile around the pool is flat and can get very slippery. Saw many people slip. Not good for anyone, old or young. The area from the pool area to the lobby and the buffet floor is very slippery as well. An accident waiting to happen. The food was not bad. Buffet offered a good variety. But not kept hot. We are at the Fusion and Mediterranean restaurants. The Fusion being the better of the two. On big disadvantage of the buffet, was the staffing. There didn’t clean used tables quickly. Had to wait several times for someone to clean the table before we could be seated. Saw other people waiting as well. Wandering around trying to find a place to sit. Not good. The second last night of our vacation, I was violently ill. Vomiting and diarrhea. We have travelled for over 30 years to different locations and I have never been ill. Never overindulged, always take precautionary meds. Took Dukoral and was taking a travel probiotic while there. Never want to experience that again. I had read after booking this resort that sickness has been an issue here. There must be an underlying issue. It should be seriously addressed. The other resorts in the area didn’t seem to have any issues. So it should be seriously investigated. So for this big issue,I don’t know if we would return or recommend this resort to anyone.

Unfortunately I will never return. It's a beautiful resort. Very well maintained. This is a long review. Bungalow: I got a plunge pool bungalow that is isolated away from the rest of the resort. So it's very quiet. Online says the plunge pool is heated. It is not. It is freezing cold and there is so many palms that the sun can not heat it up. Of course that is the look of the resort but it is so overgrown that it has blocked the sun. I recommend that some of the branches are trimmed so the sun can come through and heat up the pool. The room is nice with a mini fridge. Nothing to write home about. There is a coffee maker that only takes pods. The coffee isn't that great and you have to go to the bar to get a carton of milk for your coffee. The buffet around makes coffee using "santo domingo" coffee which is so much better. I wish the room had a microwave to reheat the food. There is a "hut/bar" in the middle of all the bungalows. It is rarely open which is a sad waste of space. I did recommend before I left that the bar should be open from like 12/1 to 7/9 so that those who are in the bungalows don't have to walk out and across to the bars in the main part of the resort. Clientele: This place is not for people in there 40s or younger. The people there were 55+ and they enjoyed themselves, which is good for them but just so people know. There was entertainment nightly but it was not representative of Dominican culture. They played YMCA and songs for the 80s, 70s, etc. I was told by an employee that this is the clientele when it is winter for them in other countries. But in the summer it becomes a younger crowd. Of course I don't know if that's true. I wasn't looking for a party resort but a resort with a fair share of entertainment. Food: They have 3 restaurants and a buffet. Now I can't blame the resort but I don't know. There were guests who had no manners and were grabbing food with their bare hands. I only ate hot food that was steaming which wasn't a lot. I brought my own bottled water at the local supermarket. The resort does not give out bottled water. They have filtered water stations but I still did not drink that water or use ice. I cleaned my room with bleach wipes since I heard last minute that the norovirus aka gastroenteritis was getting lots of guests sick. The person at the entrance gives out hand sanitizer but alcohol based products does not kill a virus only handwashing. I wish a sink was at the entrance and people were told they had to wash but is it really or guests or the employees. I've heard from employees that they have seen sick patients and they themselves have gotten ill. The resort looks very clean but a virus is very had to kill unless one day they close everything and clean everything down to the last spoon with bleach. My boyfriend got sick two days before leaving. Stomach pains, vomiting, chills. I was extremely sick the next day. Vomiting, diarrhea, chills, horrible stomach cramps. I went to the clinic on site during ER hours. The doctor was great. I got IV medications and blood work done. It was confirmed that I had norovirus. Lucky I felt well enough the next day to fly home. Staff: Everyone was very nice with smiles. The nightly entertainment team was very enthusiastic. Now I do have to say that yes we were in D.R. and yes everyone speaks spanish but if you are working in a tourist business there should be people that can speak to the guests in other languages. There were people who spoke French and a rare few who spoke English. My boyfriend does not speak spanish and could not speak to anyone. He asked someone for sugar and she had no idea what it was saying. I speak spanish and had to do all the talking. I'm an introvert and hated every minute of it. I'm not saying they have to speak another language but he should of been about to communicate with some people. He could barely order drinks. Yes maybe he could've said beer in spanish but they could also learn the word beer. It can go either way. But anyway everyone was helpful and they stayed on top of keeping the resort clean. Just remember cash is king and tipping goes far.

David Pedro and Rosaury the best ! ??????