TripAdvisor Traveler Rating

My husband and I recently spent five wonderful days at Iberostar Hacienda Dominicus celebrating my birthday. Everything—from the food and entertainment to the staff, our junior pool suite, the beach, and the pool—was absolutely perfect. This Hotel is just beautiful!! We had such an amazing experience that we are already planning to return in 2027. Thank you to everyone at the resort for making our stay so memorable. Best regards, Jean

The property was beautiful. The staff was absolutely amazing, especially Ambassador Isidro. He went above and beyond in so many ways. His dedication to his job is undeniable! Restaurant reservations, massage reservations, problems we had with our room (rooftop pool was loosing water), wine for dinner. He was very friendly & welcoming. He really made our vacation wonderful. A special recognition to Luis River and Mickey Mouse in member sales for really working with us in the gentlest, friendliest, most knowledgeable way. We appreciate that greatly. We left feeling like family. We would also like to thank Ambassador Dominic for all of his help too. So outstanding!

First time in Bayahibe and it was a fun experience. The people were very friendly but very few spoke English. Most of the guests are from Argentina and other Latin American countries. The first person to greet me was Alberto the bell captain. He showed me the grounds as he drove me to lunch buffet. The property is beautiful and involves lots of walking. No elevators on property. As my room was on top floor, I got lots of exercis. The food was exceptional especially at the main buffet. The beach was wonderful and my mojitos were served by Miguel at the El Faro bar. The entertainment team were very hard working and always with a smile. Pamela and Scoobydoo kept me dancing nightly on the plaza. Maria , their boss, made sure I had fun as there are very few solo travelers at this resort. It was relaxing and a great vacation.

I love this resort! The beach and water are amazing. We even had perfect weather. The resort itself is beautiful with luscious vegetation and exotic birds. We were shown great hospitality by everyone, from the first day at the reception to the cleaning staff and the servers at the buffet and on the beach. Our room was nice and quiet. I like all the sustainability efforts at the resort. I can't wait to go back!

We stayed at Iberostar Selection Hacienda Dominicus from August 29 to September 5, 2026. We had visited this resort five times before 2020, and this was our first return since then. Although our vacation began with a serious problem, the way management eventually responded completely changed our experience. For the first five days of our stay, the air conditioning did not work properly. We were moved to another room, but the same problem continued. The screen showed a programmed target temperature of 18°C, but it did not display the actual room temperature or allow guests to control the system independently. When I measured the temperature myself, it had reached 87°F (approximately 31°C), making it extremely uncomfortable and very difficult to sleep. After I posted my original review, the air conditioning was repaired that same day, and our room finally became comfortably cool. Manager on Duty John and General Manager Eduardo Balsa Santana personally apologized to us for what had happened and asked whether we had any other concerns that needed attention. Their response completely changed the final two days of our stay. Everyone can make a mistake, but what truly matters is how the situation is handled afterward. I was especially impressed by Manager on Duty John. It is obvious that he genuinely loves this resort and takes great pride in his work. Almost every day, we saw him in different areas of the property, carefully checking that everything was running properly—from the buffet service to the condition of the beautiful grounds. John made sure our problem was corrected, and our final two days felt like a dream. His professionalism, personal attention, and sincere concern for guests restored our confidence in the resort. It is clear that this hotel is in the hands of people who truly care and give 100% to their work. I also want to be completely honest about all the wonderful qualities of Iberostar Selection Hacienda Dominicus. It is a truly beautiful resort. The grounds and landscaping are magnificent, the buffet food is fresh and delicious, and the ocean is spectacular. During our stay, there were no strong waves or seaweed, and there were plenty of umbrellas and shaded areas for everyone on the beach. The entertainment team creates a lively and joyful atmosphere. Aqua aerobics takes place in the ocean every day with energetic music. I would especially like to recognize the instructor who leads these sessions. He is absolutely fantastic—he motivates everyone and brings so much laughter, energy, and happiness to the guests. I would also like to thank the entire buffet staff, especially Katerin. It is such a pleasure to be served by attentive, intelligent, energetic, and professional employees. All of the servers provided excellent service, but Katerin truly stood out as the very best. The consistently high standard of service reflects the strong organization, leadership, and training of the hotel’s management team. Our initial air-conditioning problem was serious and affected most of our stay, but management listened, responded, and made everything right. We are sincerely grateful to Manager on Duty John, General Manager Eduardo Balsa Santana, and the entire team for giving our vacation such a wonderful ending. After seeing how professionally the situation was handled and enjoying everything this beautiful resort has to offer, we will definitely return and wholeheartedly recommend Iberostar Selection Hacienda Dominicus to others.