TripAdvisor Traveler Rating

We recently returned from our family trip to the DR! We typically stay at adult only resorts and usually pay a lot more than the cost of this resort. The price is worth the value you get. Upon arrival we were welcomed by the staff, our rooms were not ready but we were given bracelets to enjoy the facilities until our rooms were ready. We never got a concierge, so not sure how they go about assigning those. The grounds are beautiful, tropical, bright colored buildings and beautiful peacocks/ducks walking around. The first room we were given had a musty odor and giving my fiancee a headache, so we were moved the next day. I must say the room (we had a pool room suite) was spacious and well located! The bed was super comfortable! The staff was for the most part very friendly and helpful. We encountered a couple that were not pleasant at all. One of the towel guys was rude and even asked my kids to go grab him chicken nuggets and fries before he would take the towels back. That is one thing they do run out of towels. We weee lucky enough to always get fresh ones. The beach is beautiful and totally makes it even more worth it. Beautiful white sand, calm clear blue waters! And no seaweed! Yeah! The servers at the buffet were awesome, especially Altagracia, had to give her a hug before I left. It was nice to see her friendly welcoming smile everyday at breakfast. The food is good. Most of the meals we had were good, service at some of the restaurants was not good at all especially our last night at the steakhouse. The steak was delicious but service horrible. It was a hit and miss at the restaurants. Make sure to make reservations early as they book up. Which doesn’t make sense because when we were at the restaurants very few tables were in use. The free hour of water activities, is not really free, they charge $20 for your time there. So get signed up as soon as you get there to take full advantage. Overall, I would say the resort is worth the money.It is very reasonably priced. The beach is beautiful!! Service most of the time was great and people were friendly!

This was our 4th trip to this resort. It is beautiful and well maintained but a couple reasons below why it could be our last trip here to Iberostar resort in general. We had stayed at Iberostar resorts in Mexico and DR since 2012 and accumulated a lot of nights/points with our stays. On the last few trips we were getting automatic room upgrade because of that in addition to some other resort credits. Well, that all changed since Iberostar merged/became part of the IHG hotels. All that were offered is a late check out, no other perks. No reason for me continuing to be loyal to them. Beach bar is getting very crowded sometimes and another bar by the SPA area was always missing a bartender. One night they closed the beach bar at 17:30 for a “special event”, so that was very inconvenient to go to the pool bar and come back again. And lastly, the management need to think about improving the entertainment line up. 7 shows that we tried to watch were very boring and we left after 5 minutes. So, to summarize, I probably will try Dreams resort - the sea of the southern coast of DR is unbelievably awesome

Besides the grounds of this resort everything else is not even worth it. We were for 2 weeks, and my child got hand mouth foot disease and we had to rotate with my husband being in the room with him. Pool was not clean, food was the worst and exactly the same every single day. Nobody spoke English and communication was terrible. Very small and boring resort with nothing to do. Beach is very rocky in the water. Mosquitos a lot. Was absolutely not worth the hefty price ,not even a bit. Will never return to this place.

The property of Iberostar Selecion Hacienda Dominicus is a nice location. From the moment that the family including children arrived we were warmly greeted by Johnny one of the front desk representatives. He asked us if we would like something to drink, champagne for the adults and passion fruit juice for the children. The lobby decor is elegant. I appreciate that they have a children's play area in the lobby close to the arrival entrance. Yes, this was so very needed after traveling H-O-U-R-S with a 3 year old and a 8 year old. The children can be children, this I love. It is their vacation to enjoy and not just that of the paying adults. Massage at the SPA was nice and soothing. However, a top disappeared between visit from the pool and the SPA and to this day 6 days later no one has turned in the blouse and it has not been reported to Guest Services. This is such a shame as I hate to think that there is a person walking around the property stealing clothing. It is so good that another top was available from a family member or we would have had one person not be able to enjoy lunch in the buffet if only wearing a bathing top. There is a water feature nice for older children and teenagers that is an inflatable ball that people can climb up the rope to get to the top and bouce or slide down. The one thing that was very disappointing is that the Kangaroo Club at Iberostar Selection Haienda Dominicus in Romana, which is a play area for children from 1-3 years old is NOT open until after 7pm. I have traveled a couple of times to Iberostar Waves Dominicana in Punta Cana Dominican Republic and they have one of the best children's programs that my family has participated in. At that location the open the Kangaroo Camp for parents to bring their 1-3 years old to play with them in a daycare like setting with toys and video screen opens at 10:30am-1:00pm and 3-7pm. There is always a trained Iberostar staff member on site when you sign in with your toddler. For the older children 4-12 years old Star Camp at Waves Dominicana is so wonderful usally open from 10 am-1pm and 3pm-10pm. The have fruit, muffins, yogurt, water, pastries, and sandwiches for the children to snack on with an inside small dining area. The Star Camp at Iberostar Selection Hacienda Dominicus is a little smaller than other locations but they also have a small playground area and vegetable garden outside. There is a wonderful buffet that has huge decorative copper fixtures in the buffet area. I appreciate Carlos and Jose helping to get a child highchair for our 3 years old traveling with us. It made all the diffrence to be able to eat and enjoy our food while the toddler fed themselve. The seafood soup was so very delicious with calamari, mussels, potato and shrimp at the buffet and salad bar! There is a very nice snack cafe with very friendly staff, such as Ms. Betania, which is near this resorts lobby that serves coffee, tea, hot chocolate, pastries, sandwiches and croissants. I really liked shopping at the woman's clothing shop, which is next to the small snack cafe and coffee shop. The name of the lady who is working in the woman's clothing store is Alba. This clothing store has linen, and cotton fabric designer clothing from India and Italy. It is located on the side walkway next to the coffee shop. Alba was very friendly. I was hapy that she let me know about the special promotion Buy one item and get the second item 50%. Over all me and my family had a good visit to Selection Hacienda. I really wish that someone will turn in our tan blouse that someone took and knew very well that it did not belong to them! The temperature fof the water in the pool and the child pool was cold. QUE Lastima!! You will get a nice surprise when the beautiful peacocks walk by you near the pool in the evening.

Wilkins was so much fun to see and talk to! He made it so much fun, joking, laughing and whatever we needed be got or helped us! He deserves a raise!