TripAdvisor Traveler Rating

We stayed in a Bungalow Room and the water from the faucet has some flavor to it that wasn’t appealing. I guess the living environment was pretty old and not that modern. The restaurants are okay, the buffet was pretty good. I would say that the Tanuki Restaurant was absolutely amazing. However, the Wasabi Restaurant isn’t really Japanese. They didn’t serve the correct Udon noodles and gave us cake instead of Tiramisu. The value I guess was pretty good, the service was well done, as an all inclusive resort you would really have to do everything to make your money well spent. Sometimes when you’re in your room, you would hear the employees yelling towards each other (in a friendly way).

Great service at La Hispaniola from Josefina Santana

We had a truly fantastic time in the Bavaro Princess Hotel. Everything went much beyond our best expectations; pools, rooms, beaches etc. We are very grateful in particular to the room service and to the buffet restaurant team. We want to give specisl thanks to: Adalgisa, Joseph, Willy, Yudeika and the Chef Marcelo. Everything was perfect and it was a truly magic time for our whole family. We will definitely be back

We stayed at this resort March 31 to April 7, 2026. We travel a lot. We have been to Cuba 12 times, Mexico 6 times and other areas in the Caribbean. I can honestly say that this is the best resort we have ever stayed at. Here is our review: Rooms: We booked the platinum category. It is well worth the extra money. Platinum guests have a private reception, private buffet, beach bar, grill, drink service on the beach, beach towels and also have access to all the other amenities at the resort. Our room was in building 49 on the third floor. We were right beside the beach grill, platinum pool and beach area. Our room was a huge suite with a living area and separate bedroom. The amenities were beautiful and we had a bar that was restocked daily. Staff: This resort has the best staff I have encountered in years of traveling. These people work so hard. Some of them work 12-16 hour days, but they are always smiling and friendly. All the staff gave us fantastic service, and a special shout-out goes to Claudio at the beach bar, Elias in the PBG restaurant, Luis in the sky bar, the guys at the platinum pool, our housekeeping staff, the shuttle drivers, platinum reception staff, and the staff at Chopin buffet. The resort also would not be the place it is without the antics of the animation staff. Great work everyone! Grounds: This is the most beautiful hotel and grounds. There are peacocks, ducks, iguanas and even two resort cats on the property. The calls of the peacocks are so beautiful. There are also natural ponds all around the resort full of turtles and wading birds. It really adds to the whole atmosphere. At night the resort is beautifully lit and the warm trade winds blow in off the ocean with a refreshing breeze that keeps the heat down. The grounds are groomed and well cared for. Pools and Beach: There are many pools. The main pool is the liveliest. If you want more quiet you can go to the platinum or relax pool. There is a special section for kids with a massive water park and slides. The beach is gorgeous, with soft white sand. The trade winds make it wavy which is fun for boogie boarding, but maybe not so good for small children or the elderly. We divided our days between the beach and the platinum pool. We would get chairs at the pool and then go back and forth between the two places. Food and Drinks. Absolutely five-star. We never had a bad meal all week. You book your A La Cartes through the princess hotels app. We never had trouble getting in to any of them. We only ate at three of them this trip: Pescador, El Gaucho and El Tartufo. The Chopin platinum buffet was so good we ate there some nights. Our favorite restaurant was El Tartufo which served amazing Italian food and had impeccable service. You can usually book your restaurants three days out. Cleanliness: Everything was spotless. There are garbages and ash trays everywhere and the staff picked up glasses and water bottles promptly. Our room was meticulously cared for by housekeeping and the restaurants were also spotless. The washrooms were some of the cleanest I have ever seen at a resort. The only dirty things were the entitled guests who seemed to feel that the staff was there to be their personal slaves and threw their garbage wherever they wanted. One evening, a young fellow butted his cigarette on the floor in the lobby when we had an ashtray sitting on our table not two feet away. My husband got up, picked up the butt and called this guy out on his rudeness. It is a shame that some ignorant people have so little respect for such a beautiful place and such hard working, conscientious people. Entertainment: This place has something to do ALL THE TIME. There are pool activities, bicycle tours of the resort, dance lessons, games, karaoke, and a foam party. Every night there is a party up by the main lobby in an area called the Trapiche Beach. And the parties are fantastic. They also have a 24/7 sports bar if you can stay up late enough. But after a full day of sun and activities, 2:30 was my latest night, and most nights I was done by 12 LOL. There are also the nightly shows in the indoor theatre. They are fun to watch. Spa/Gym: Unfortunately, I did not take advantage of these services this time, so I cannot comment on them. Shopping: There are shops in the hotel that are not outrageously priced, or walk to the street and there is a market just outside of the hotel across the street and another one a little farther down on the left. Warning: the vendors outside of the hotel are aggressive, so be prepared to be firm. The Cons: No place is perfect. There were some minor things that could be improved that did not detract from our vacation in any way: The platinum pool often had kids in it. I feel that this pool should be for adults only. There are many pools that parents can take their kids to. The service at Pescador and El Gaucho was very slow and disorganized. I got the impression that the staff in these two restaurants did not have adequate fine dining training, or did not know their duties. We sat for a half an hour at Pescador without even being asked if we wanted something to drink. At El Gaucho, they served the red wine chilled when it should be at room temperature, and the waitress forgot our bread. When she finally remembered she said "better late than never". The food was excellent however, and worth the wait. I think the staff just need clearly defined jobs and more training. One other minor issue was the mattress in our room was very squeaky. My husband said he could not sleep on it and felt the mattress needed to be replaced. I did not have an issue with it, but he has back issues. The A/C is tricky as well. The vents blow directly onto the bed. We found that the ideal setting was 17 degrees. That made the room comfortable. Allow me to reiterate that these were minor issues that did not affect our enjoyment of our holiday. They were just little things that would make my review a 4.5/5 instead of a 5/5. I recommend this resort for families and couples, young and old. This is simply a wonderful place. And the Dominican people are some of the friendliest, most genuine people I have met.

Great entertainment for all ages. There were nightly performances and parties. Highly recommended.