TripAdvisor Traveler Rating

First time in the DR and it didn’t disappoint From the food to the drinks and the service, everything was perfect Yanirez and Alessandra gave us great service in the buffet We can’t wait to come back Don’t listen to all the bad reviews

After 18 years visiting this resort, every year, once again, Grand Bavaro Princess has far exceeded our expectations. The quality of the food has increased noticeably. Overall the resort is excellent, though I'd like to highlight that Service is their greatest asset. Kudos to the entire staff. Too many to name. No doubt, the General Manager is doing a great job, as the whole operation is working perfectly. I highly recommend this hotel.

We stayed at this resort in Punta Cana and had a mixed experience. There are some positives, but overall it did not feel as polished or relaxing as we expected. What we liked: -Large resort with a lot of amenities -Spacious rooms -Staff were generally friendly -Some of the evening shows at the lobby were really good -The theater was fine, though nothing especially memorable -The Platinum beach dinner night was excellent -The gym was spacious and had a lot of workout options. Some equipment felt a bit outdated, but for the average guest it is more than enough. More serious gym-goers may find it adequate rather than impressive What we did not like: -The constant traffic of motor vehicles through pedestrian areas was hard to ignore. The noise and exhaust smell really undermined the peaceful resort setting -The resort design feels poorly thought out. Many buildings have three floors and no elevators, which is inconvenient for guests and clearly difficult for housekeeping staff carrying supplies up and down. Because of that, service sometimes felt inconsistent and items were forgotten. -Towels did not always seem freshly laundered The resort is large, but that comes with trade-offs -Even in the Platinum section, which is supposed to be upgraded, it was difficult to find chairs at the beach because people would reserve them early with towels and disappear for hours -The Cappuccino Café was also very crowded in the mornings and hard to get into -Some staff interactions felt overly familiar rather than professional and on one occasion a staff member tried to sell me coffee and other local products, which felt inappropriate -Staff would shout between buildings, including early in the mornings -There did not seem to be clearly designated smoking areas, so people would smoke in various public spaces. Anyone sensitive to secondhand smoke should be aware of that -There was plenty of food, but much of it was heavy and greasy. Healthier options were limited Overall: This resort may appeal to travelers who like large, busy all-inclusives with lots going on For us, it did not feel especially relaxing, refined, or well managed.

Great Vacation – Exceeded My Expectations! The grounds are absolutely beautiful, and the beach is amazing. One small downside was the pool areas—they were very crowded, and it was difficult to find chairs, even on the Platinum side. That said, the beach more than made up for it, with plenty of seating and a relaxing atmosphere. The food was very good overall. The buffet and Platinum Grill were exceptional for breakfast and lunch, offering a great variety of savory options daily. The food trucks were also a fun touch for lunch, always serving something new and delicious to try. For dinner, we tried several restaurants—our least favorite was the steakhouse, while the Italian restaurant and Soho were by far the best. One standout feature of the hotel was the coffee bar—I visited multiple times a day! The coffee and snacks were excellent. The staff were incredibly friendly and accommodating throughout our stay. Our room was spacious, clean, and very comfortable. Entertainment was enjoyable, with the live band after dinner being a highlight. There were also plenty of daily activities, along with a great spa and a relaxing pool and bar for quieter days. The grounds are truly breathtaking, with ducks, birds, and expansive water features, as well as walking trails that are a must-see. Everything is thoughtfully built into a beautiful natural environment. We had a wonderful week at the Grand Bavaro Princess and honestly can’t understand some of the negative reviews—there really is something for everyone here. We did have a difficult time with our Air Canada representative at the hotel, but that was not the hotel’s fault. In the end, the hotel staff did try to assist us, and we made it home safely. For anyone considering this hotel—book it! It’s a great value and a wonderful place to vacation.

Yesenia was amazing. Worker so helpful and fun. Very safe