TripAdvisor Traveler Rating

This is another year in this wonderful place. Many people like searching for something new every year — I don’t. I don’t like changing something that simply works. And here, everything works: the location, the beach, the resort itself, the atmosphere, and above all — the people. Once again, I chose the Platinum package, and I mention it on purpose because it truly makes a huge difference in the comfort and overall vacation experience. We always feel relaxed and comfortable there, and the entire team makes it possible to truly rest and recharge. My child has multiple food allergies, so every trip usually comes with a lot of stress for me. But not here. I would like to take this opportunity to thank the people who made us feel safe and genuinely cared for — especially our child. Special thanks to Chef Oliver, who made sure everything was prepared before we even had to ask. Despite coordinating the kitchens across the entire resort as Manuel Medina’s right hand, he still found time for one little girl and made sure that wherever she went, there was always safe food waiting for her. That was far beyond professionalism — it was genuine care and kindness. I would also like to thank the entire Platinum team — from the always smiling reception staff to the exceptional team at the PBG beach restaurant. Special thanks to Jhonfis — a fantastic chef — and Robert, the restaurant manager, for their warmth, attention, and the wonderful atmosphere they create every day. I’m writing all of this because people are what truly create a place. A vacation is not only about a beautiful room or a paradise beach. It is also about feeling welcomed, cared for, remembered, and surrounded by positive energy and kindness. I love this place because it truly works for everyone — families with small children, teenagers, couples, anniversaries, romantic getaways, or group vacations with friends. The hotel offers endless possibilities for both relaxation and evening entertainment. I already can’t wait to come back… especially for those wonderful Wednesday dinners on the beach. The lobster is first class. Sometimes I feel like Chef Oliver has a truly extraordinary culinary gift. He is always present, attentive, and genuinely involved — while creating spectacular dishes with impressive ease. It is hard to believe that someone coordinating the work of the entire resort kitchens can still dedicate so much attention to individual guests and make them feel truly important. In his work you can clearly see not only incredible talent and experience, but also real passion and heart. We spent another wonderful 14 days there, and I am certain we will return again. A few practical tips for future guests: If you booked Platinum, after arrival ask directly for the Platinum reception area. There is no need to wait in the main line — just clearly mention your reservation type from the beginning. The entire resort is very clean — both the rooms and all common areas. The walkways are regularly cleaned, and beautiful peacocks with tiny chicks wander around the property, creating a truly magical atmosphere. It may also be helpful to download the hotel app before arrival and explore the resort map, especially because the property is very large. Restaurants: It’s worth making reservations for the themed restaurants fairly early during your stay. Platinum guests will most likely also receive an invitation to the Wednesday beach dinner — definitely ask about it because it’s a lovely experience and absolutely worth it. A few restaurants we especially enjoyed: • Chopin — beautifully located restaurant surrounded by water, turtles and tropical greenery. The food area is air-conditioned, while the seating area lets you fully enjoy the relaxing outdoor atmosphere. Fresh, varied and interesting food for breakfast, lunch and dinner. • Soho — creative dishes with very elegant and artistic presentation, almost like edible art. • PBG — an excellent steakhouse for meat lovers. Pools: We personally love the Platinum and PBG areas the most, but there are many options — from quieter pools to children’s areas and the water park in the Family Club section. Everyone will find something they enjoy. A big plus for the Platinum towel system — towels are available directly in your room and can be exchanged anytime near the PBG pool without any hassle. The Platinum Beach Bar also deserves recognition — fantastic atmosphere and amazing bartenders. I still wonder how they remember everyone’s favorite drinks among so many guests. Even outside the Platinum area, there are many beautiful hidden spots. One particularly charming area is near the small children’s pool — peaceful atmosphere, beautiful palm trees and plenty of space to relax quietly. It is also worth taking time to walk through the resort’s green areas. You’ll find beautiful mangrove trees with roots rising from the water, turtles, majestic iguanas, colorful birds, and lush tropical vegetation everywhere. The resort is huge, yet still feels beautifully maintained and deeply connected with nature. Karolina

The resort looks nice, but a bit aged and worn out. the food is very low quality with no flavor, we could not wait to have real food after checking out. Its basically hospital food for the most part. Our room was so musty all week that even clean clothes that were never worn started to grow mold on them by the last day. The air conditioning was weak and it was always damp and never cool. This was in the platinum side and the hotel never did anything to fix it. I had to wash my backpack in the tub because of mold spores growing on it by the last day. Always remember, you get what you pay for. Would not recommend this resort.

Another Wonderful Stay – Already Planning Our Return! This was our second stay at Grand Bavaro Princess, and once again it exceeded our expectations. From the moment we arrived, we felt genuinely welcomed. A very special thank you goes to Mr Francis, the General Manager, who remembered us as returning guests and greeted us like close friends and family. His kindness, warm personality and genuine care for guests make this hotel stand out from many others we have visited. He always went above and beyond to ensure we were happy and enjoying our stay. It is rare nowadays to feel so valued as a guest, and because of this wonderful hospitality, we are already planning our next visit. The beach and gardens are absolutely beautiful and exceptionally well maintained. There were always plenty of sunbeds available, and we highly recommend treating yourself to a Balinese bed for an extra special experience. The service there was excellent, and the tropical surroundings created the perfect setting to relax. We also loved the friendly gardeners, who were always happy to share fresh coconuts with guests. The food was one of the highlights of our stay. For an all-inclusive resort, the quality and variety were exceptional. Everything felt fresh and well prepared, no matter what time of day we visited. The restaurants offered a fantastic selection, and we can honestly say this was one of the best all-inclusive dining experiences we have had. We particularly appreciated the hard work of the waiters and restaurant staff. Many remembered our favourite drinks and little preferences, adding a personal touch that made us feel truly welcome. The special dinner organised by the hotel for TUI guests was another lovely touch and showed the effort made to create memorable experiences. We were initially sad to see the old beach bar converted into an evening restaurant, as we had fond memories of enjoying its beautiful sea views during our previous stay. However, we quickly fell in love with the new beach bar. Its relaxed beach-hut atmosphere was fantastic, and a special mention must go to Norberto, whose friendly personality, excellent service and creative cocktail suggestions made every visit enjoyable. He certainly filled the gap left by Carlos from the old beach bar! If we had one suggestion, it would be to enhance the entertainment programme, particularly the kids' club activities and evening shows. The resort offers so much in every other area that stronger entertainment would make the experience even better. We also feel the excellent coffee bar has become so popular that the resort could benefit from adding a second location offering the same great quality and choice. Overall, Grand Bavaro Princess remains one of our favourite resorts in the Dominican Republic. Beautiful surroundings, fantastic food, exceptional staff and genuine hospitality make it a place we love returning to. We cannot wait to come back and create even more wonderful family memories.

Negative : Got dropped off by the bus with no welcome. Had to figure out where my family club check in was on our own with luggages. The night shows kept changing where they even switched the silent disco back and forth until it didn’t happen. The rest of the scheduled shows were not respected either they did whatever they wanted. No music on beach! Bring your own speaker. Don’t get family club unless you want the swim up. It’s not worth it. Anyone is allowed to play in the slides it’s connected to all the resort. We sucked into going to the concierge to get a free gift: We were redirected to a building where they take one hours to sell you something you don’t want only to say you could have stopped me if you weren’t interested. I was very upset with that. Platinum looks great if you want adult only experience because they have a private pool and beach area. Drinks tasted different all over. Best drinks were at the al la carte. Entertainment was 5/10. Food was 6/10 for a picky eater:. Big resort you have to wait for the train or walk. Blankets in the room were not cozy. Positive: good for families. Plenty of food choices. Ocean had saragus on some days but they did clean the shore. Food trucks on beach

Had such a good time. Ferrari, hector, Princesa, aurys. Thank you so much for showing me and my girls how you lot party out there. Thank you for coco bongo and bar Congo. From your UK girlies ??