TripAdvisor Traveler Rating

Throughout our stay, I believe greater attention should have been given to pool cleanliness and hygiene, the quality and freshness of the buffet food, and the overall level of guest service. These are essential aspects of a resort experience, especially for families traveling with children. Unfortunately, the shortcomings in these areas affected our comfort, confidence, and overall enjoyment of the vacation. We chose this resort expecting a high standard of quality and service, and we sincerely hope that management will take these concerns seriously and make the necessary improvements to ensure a better experience for future guests

Second day and I had such a wonderful experience with the hotel animation team ! Five start to Yuniep They were friendly, energetic, and always made sure everyone was having a great time . There were lots of fun activities, games, music, and entertainment for both adults and children. Amazing hotel nice food and excellent service

There were too many dysfunctional things of this trip starting with the basic amenities on the room but the most unacceptable was bed bugs. To top things off the book club membership makes you loose very precious vacation time. Consider your options because may save you from a stress and trauma.

Overall it was great, but we didn't not appreciate to lose half of day of vacation of 7 days to get trap to have some one try to sell us the option to be a member of the Palladium . That was very disappointing.

Best holiday ever will definitely come back every thing is catered for you just come and relax and enjoy