TripAdvisor Traveler Rating

We were very impressed in our overall experience, the staff was excellent and friendly, the room was nice, food was great, nice beach and ameneties. My only complaint was a broken minibar, we called, management apparently sent people to look at it multiple times and kept following up, but they just never could get it fixed. Being all-inclusive, it wasn't a deal killer, but we didnt have that convenience.

Caleb was an amazing driver around the resort. Tony was the best server of all the restaurants. Over all we loved the resort. Watch out for being sold on becoming a member of the travel club they like to scoop you up right away to "take you on a tour" then sell you on the membership. 6 hours later. Our room did have some flaws and we told someone but no one checked. Roaches are a thing there watch out! Lawn care starts early (6am) so if you are a light sleeper you may be woken up. Location to everything was in walking distance. Learn some basic Spanish before you go, trust me it helps.

This was a most pleasant family vacation to celebrate my niece’s birthday. We enjoyed the ambiance and services provided.

Over all our stay was fantastic, I highly recommend this location. Accommodation, curtesy & cleanliness.

Mauro (black diamond) is so amazing. My friends and I had a great time at the Grand Palladium. We will definitely be coming back! Francis is also great. Everyone here is so nice and always making sure everyone has a super fun time, no matter the time of the day. The WHITE PARTY was incredible as well!!!