TripAdvisor Traveler Rating

Hemingway bar singers were absolutely the best. This was the vibe we were looking for. Great song selections and amazing voices! Thank you!

I spent hours researching resorts in Punta Cana. Do NOT pick this resort! A “Deluxe Poolside Room” means you are in a building somewhat close to a “pool” or in our case the kiddie pool. Room AC barely works and it smells so bad that a woman came to the door at 1900 to spray the room. Now there is a mixture of mold and musty smell with perfume! Waited over an hour to check into a room that is no better than a Motel 6 in the US. We have traveled extensively around the world and have been to six or seven continents. This “resort” is bar none, the worst. Move on and pick a different one. This is Day 1 and it will be a horribly long week!

Customer servevices excellent food very good room very clean lounge good services I don’t have no negative complain

Very good stay so far. Hotel and entertainment team ( Roselyn) are excellent.

We thoroughly enjoyed our stay. I thought the resort was immaculate, very clean. Food was good and enjoyed all of the restaurants we visited. The pools were also lovely. Checkin took a very long time. Our room was lovely however there were lots of “little” issues. Soap dish and toilet roll holder were loose and hanging off the wall, the toilet seat was broken, damaged furniture, broken table on the balcony and when I pulled plug out of a socket part of the socket was still attached. None of these things on their are a big issue but all together they are. Holiday’s aren’t cheap and whilst I don’t expect perfection, near perfection would be good. The toilet seat was replaced. Some of the staff were amazing and some were inefficient. But all in all thought it was a lovely resort and would happily stay again.