Grand Palladium Punta Cana Resort and Spa reviews
TripAdvisor Traveler Rating
17967 TripAdvisor reviews
Club Member - Terrible Experience
GoPlaces797327 on Jan 03, 2026
Rooms with no hot water. Dinner Reservations were easier to get as non-member. Sold one room, put in a different one. TVs, Phones, and safes did not work in the room. No resolution when addressed with Club. Not sure why we paid to be a club member. Waste of money. The resort was way too crowded. Stayed at the Punta Cana Resort & Spa. the other parts of the resort look better - but they recently made a decision that you are not allowed to use those amenities, even as a Club member.
Great resort
jordanvicentelazaro on Jan 02, 2026
Other than the burgers which were often raw, the resort was perfect. When the burgers were cooked well, they were great
Fine
lwigenhc (Omaha, Nebraska) on Jan 01, 2026
First time at this resort group. Lots of pain points - poor communication, unable to get reservations in any restaurant for 7 days, constant interruptions by staff for upsales (spa, trips, hair braids, parrots, etc)
on going issue with tub , shower flooding the room
josephpownall (Philadelphia, Pennsylvania) on Jan 01, 2026
room dated , drinks not strong, beach beautful , pools ok , not enough nightly entertainment better selection of beers , too choices only no imports
Great Vacation
jdcomfort5 on Dec 30, 2025
It was an excellent stay but due to only 4 a la carte restaurants being open and always fully booked, we were only able to eat at one instead of the three noted in our package.