TripAdvisor Traveler Rating

We came for 10 nights, really friendly staff, nice room 4202. Great shower. Restaurants nice on al carte Buffet hit and miss with cold food. Spa good would more than happily return ! Roselyn excellent

Food - slightly better than most similar resorts we've visited. El Dorado was very good. First time nobody in our group got sick after eating something. Beach - nice sand and water. Happened to have weeds when we were there, but not horrible. Beach area is small and crowded. Pools - chairs always full. Pools are clean. Kids in swim-up bar area which seemed inappropriate. Rooms / common spaces - other than the lobby most areas looked outdated and in need of paint. Beds were comfortable. Deluxe Pool View had no view of any pool. Bars mixed decent drinks, although pool bar near the beach were mixing extra strong drinks and serving them before being asked, which is never good (didn't see them get made).

Roselyn. It was a good trip but there wasn’t much to do at night. I wish there was more stuff to do at night

When we arrived, check-in was a little slow, they didn't have our room ready. Where we wanted to be in the building with all of our friends. So we took a different room closest to the pool room, the safe did not work. We had to wait a day before somebody came up there to fix it. We asked for a dehumidifier to get the stench out of the the room, water all around the tub, because they had a spa. Tub in there, that's not good tub too high. They could improve on cleanliness of the room. They could work on their entertainment and music. By the big pool, drinks were good. The beach is beautiful. It's about a 5 minute walk from the big pool pool service Ramon was great. Always there to get u a drink The bartenders were friendly. They made good drinks. Nighttime Entertainment was okay, they really didn't have a lot of activities in the pool. Music was more geared toward all of the international people. Nothing toward USA.

We stayed at the hotel for 2 weeks over Christmas and New Year we were very disappointed at the entertainment and lack of atmosphere. The Hotel did put on a fantastic Gala dinner on Christmas Eve and New Year’s Eve however although the food was good it wasn’t hot most of the time.The staff are a credit to the hotel being courteous and friendly although some staff don’t speak English it wasn’t too much of a problem. The beach isn’t the best by a long way but the pool areas are good and no trouble getting sunbeds as long as you don’t stay in bed all morning. The room was ok except the bathroom which is the worst we have ever had. All in all we enjoyed our break in the sunshine while it was freezing at home but I wouldn’t go on holiday over the Christmas period again.