Hard Rock Hotel & Casino, Punta Cana reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

36729 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Vacation

Stephen G on Feb 03, 2023

I had an incredible time at the resort. The staff was friendly and very helpful. The pools were all in immaculate condition and the beach was beautiful and not too crowded. This was my first time out of the US and I felt very comfortable and relaxed.

TripAdvisor users rated this property 5 out of 5

Excellent, as always. Ramon is the best waiter ever, a superstar! By the main pool, great service with a smile!

115RichardE (Shrewsbury, United Kingdom) on Feb 03, 2023

Excellent, as always. Ramon is the best waiter ever, a superstar! By the main pool, great service with a smile! Luis from pool concierge was also very friendly and helpful. Try the snack bar by the main pool, good food and great staff. Music, all good everyday, gets livelier towards the end of day Our 2nd time at this hotel, highly recommended, will be coming back again.

TripAdvisor users rated this property 5 out of 5

Great Vacation

leslieswartz on Feb 02, 2023

I would recommend anyone to choose this place for a great vacation. The staff go above and beyond to make you feel welcome. The food is excellent in all the restaurants. The Inversion Dinner is a great dining experience.

TripAdvisor users rated this property 5 out of 5

Enchanted

caro7monte (San Angelo, Texas) on Feb 02, 2023

Customer service and cleanliness was excellent. I always noticed that every staff person went above and beyond to help. Loved also the security and able to be transported from one end to the other when unable to walk. The beach area was always clean.

TripAdvisor users rated this property 5 out of 5

Hard Rock Hotel and Casino Punta Cana is wonderful!

Nomad53217159806 (Spotsylvania, Virginia) on Feb 02, 2023

We spent a week at this all-inclusive resort with several other couples. Everything was immaculately clean and wonderful - the room, food, drinks, entertainment, pools and the beach. We were assigned two personal assistants who took fantastic care of us arranging spa appointments, dinner reservations, reserving seats at the pool and beach, and ensuring we had good seats at the nightly entertainment. We'll definitely request Rafael Mendez and Mariel Guilamo when we return to this resort. It was also wonderful to be greeted each morning for breakfast in The Market by Pedro with his beautiful smile and welcoming personality.

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