TripAdvisor Traveler Rating

My wife and I just returned from an absolute dream vacation at the H10 Ocean El Faro. From the moment we stepped into the jaw-dropping, grand colonial lobby, we knew we were in for a special trip. What We Loved Most: The Pools & Lazy River: We spent our afternoons drifting along the massive lazy river and stopping by the swim-up bar. The pool complexes are expansive, beautifully maintained, and offer the perfect mix of high energy and relaxation. Excellent Service: The staff went completely above and beyond. A huge shoutout to the entertainment and bar teams who kept the drinks flowing and the atmosphere fun but never intrusive. Beautiful Grounds & Atmosphere: The entire resort is clean and gorgeously laid out. We highly recommend taking a walk up to the signature El Faro lighthouse viewpoint—the panoramic views of the sea are stunning! Food & Dining Variety: With so many themed restaurants to choose from, we looked forward to dinner every night. Mike’s Coffee was also our absolute favorite morning stop for iced coffees and a quick treat. Our room was spacious, spotless, and provided a perfectly comfortable retreat at the end of each day. Whether you are looking to lounge by the ocean or join in on the daily pool activities, this resort delivers it all. We are already planning our return next year!

Amazing experience. Just ask for Sr Juan Ogando. Great butler.

This was our 4th time visiting Ocean El Faro and we enjoyed every minute! Our ocean front room was wonderful! The staff was very welcoming and attentive. Food quality was spot on. As a premium club member I have had the opportunity to work with many butlers but I have to give our butler Juan Ogando 5 stars! He was so very attentive and helpful throughout our stay. The beach was unusable due to the sea weed but the multiple pools, variety of activities and the Blue Team made up for the oceans shortcomings. We look forward to returning in the future.

We were excited to visit Ocean El Faro since we had such a great experience at its sister hotel in Jamaica, and it definitely did not disappoint! Our stay at Ocean El Faro was exactly what we needed to send off summer. The staff was attentive, welcoming, and always willing to provide anything we needed. Check-in and check-out were both smooth and easy. The resort itself is beautiful, relaxing, and clean throughout, with something for everyone in the family to enjoy. The lazy river was definitely one of our favorite features! You simply provide your room number to get a floating tube, or you can bring your own. We also really enjoyed our pool days having the Ocean Burger Bar right there in the middle of the pool area. It was so convenient to simply walk up and grab a ready cooked burger, hot dog (cooked right there on the spot), and/or fries, with all the condiments on the side. Perfect for an easy poolside lunch! The coffee shops were another favorite of ours. There are also several restaurant options throughout the resort. Reservations are required for some restaurants, but they’re easy to make through the resort app. A special shout out to our fantastic butler, Alexander! He was extremely informative, attentive, and made our entire experience even more comfortable and enjoyable. Overall, we had a fantastic stay and made some great family memories. Ocean El Faro was the perfect way to wrap up summer, and we would definitely consider returning!

Amazing hotel. Lovely people. Nice weather. It is rainy season, but we had just 1 rainshower of 5 minutes. Franyer is the best. He was giving us the best time here. Very friendly and always in for a joke. Definetly recommend coming here!