Ocean El Faro reviews
TripAdvisor Traveler Rating
10025 TripAdvisor reviews
EXCELLENT
gissella b on Jun 20, 2026
amazing experience, beautiful hotel & great service!! erick & hector in the el beso beach bar were amazing!! we had a timeeee, they were so fun listened to our music recs and kept the drinks coming!! 10/10 experience !
Great experience!
Paulina T on Jun 20, 2026
Hector and Erick were very nice and friendly. The food and service were both amazing!
Joel Rhe Happy Butler at Ocean El Farro
Tiffany S on Jun 20, 2026
Joel took care of me and my family and he remembered us from the last trip 3 years prior. As always he was attentive and was available for our needs.
This is a great place would like to thanks Reychel for the great customer service, yahaira housekeeping building #9
Hugo P (Puerto Rico) on Jun 19, 2026
Great staff , excellent service. Reychel excellent customer service, yahaira house keeping building #9 every day she had a surprise in the room for my wife. Rudiel waiter at pez dama. Ricardo driver for privilege guest. Special hands up to all the lifeguards at lazy river. At the boulevard the ice cream station she always has a smile. Our buttler Deiby always looking out for us. Josefa housekeeping shes great.
My Favorit butler
Yoly R on Jun 19, 2026
David Santana was our butler and he provided us with the best service of butler we have ever had in Ocean El Faro everytime i texted hom for something he responded every fast so much that when I come back I will request for him to be my butler I could not be more thankful for his service