TripAdvisor Traveler Rating

Jueris made this trip absolutely incredible for our family. He took great care of us the entire week. He was amazing! We would come back to the resort just for him. All the rest of the staff was very friendly and helpful as well.

My wife and I recently stayed at the Royalton Bávaro, and overall, we had a very enjoyable experience. One of the highlights of our stay was the staff. Everyone we encountered was friendly, welcoming, and accommodating. Their hospitality made us feel comfortable and contributed greatly to our overall experience. During our visit, the resort was undergoing renovations. We also noticed that a few of the food trucks were closed. We understand that renovations are sometimes necessary, and hopefully guests will be able to enjoy all the facilities and dining options once the work is completed. Overall, we had a great time and especially appreciated the outstanding hospitality of the staff. Thank you to the entire team for making our stay enjoyable. We hope to see the renovations completed and even more local culture incorporated into the entertainment in the future.

Visited Royalton Hideaway Punta Cana, An Autograph Collection Resort and Casino (23-28 Oct 2026). Not what we expected and definitely not as advertised. Diamond club rooms/status not worth it. No elevators. Well in advance of our trip, I asked for 1st floor close to another couple we traveled with and I got the 3rd floor and other couple of the 2nd floor; asked for king size beds and both of us placed in a room with double queens. First 2 days without ice, my butler had it sent to the wrong room. Ice machine in my building was not working. All pools, ponds need renovations/update - missing too many tiles. Public bathrooms not well maintain (cleanliness) and also need renovations. Sport's bar, A/C was broken. Spa, hydrotherapy - hot tub was not working and steam room was out of service. Photos of the beach are not updated - much of the beach is gone due to beach erosion. Finally, don't be fooled by the $600 resort credit that Diamond club rooms receive - simply a joke and we never received one penny of it. Having said all that, the personnel/employees were professional, hardworking and always smiling. However, overall, simply disappointed

Had a great experience! Food was so food and our Butler was amazing! His name is Domingo Lamouth and he helped with everything from excursions to reservations for where ever we wanted to eat. Definitely a 10/10!

Thank you so much to Albert, our amazing Butler at Royalton Bávaro Punta Cana! ?? You made our stay so much easier and enjoyable, especially with helping us make restaurant reservations. We truly appreciate how quick you are to respond and how you always reach out to check on us and make sure we’re doing well. Thank you for being so helpful, attentive, and welcoming, and for making our vacation even more wonderful! ?????? We truly appreciate your kindness and positive energy. You are amazing, Albert! Thank you so much! ?? We will surely return.